Customer Spark User Reviews

Customer Experience

Positive experience60.8% of reviews
Neutral6.8% of reviews
Negative experience32.5% of reviews

~ Based on 474 written reviews from the US App Store.

What users say

Is Customer Spark Safe?

Customer Spark appears safe based on user ratings. AppsHunter Safety Score for Customer Spark is 98/100.

This assessment is based on 11,229 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 11,229 App Store ratings for Customer Spark.

Is Customer Spark Legit?

Customer Spark appears to be a legitimate app. AppsHunter Legitimacy Score for Customer Spark is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Misleading

Every time I get a survey for 100 points I only get 10 and I’ve been doing this for a couple years! And if you email and ask why they never give a legitimate answer! The surveys don’t work a lot of the time and you don’t get the 200 and 500 point surveys it shows on here ever!

Don’t bother

Gift card redemption has been broken since at least April with no help from support. They don’t even answer emails anymore.

I wouldn’t bother even trying. You’ll never get your gift cards.

My favorite

I absolutely love Customer Park!

Point Winner

Great way to accumulate points towards a gift card and have fun answering the questions.

Worst app ever

I have tried to get into my app and it wouldn’t let me in. Uninstalled and reinstalled app many times. Have talked with help desk tech and have gotten no where. I am getting closer to get the 50.00 gift card but probably won’t get one because somehow with this app being so messed up they won’t give it to me! I feel like it’s a scam
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If you can get it to open

Enjoy most of the questionnaires but it’s hard to get to them. You are always losing my password. It’s fun but ridiculously hard to use

Fun but not worth it

I like to do the surveys but I never get the promised reward amount I always get way less or none at all. Walmart sparks
Owes me I’ve reached out but they won’t help. So because of that I don’t know if I will continue. I have all the records of all the surveys and points I got but they make excuses why they won’t fix their short changing customers. If Walmart sparks gave the rewards due it would be cool. I’ve lost interest with their tricks
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The Great Value brand of products.

Walmart has done an awesome job of making the Great Value brand an everyday purchase. I buy just about everything I need from the Great Value brand name. I’m very impressed with Walmart for their products and availability from the Great Value brand of products. Keep up the great product development.
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Love It!

I absolutely love doing surveys on this.

Not functioning properly

I never had problems with this app in this past. However, the app has recently been experiencing numerous problems. I cannot load the periodic surveys anymore. I can only load the weekly surveys, and even those are sporadic. I contacted customer support, but I have not received any assistance. I guess this requested app review popped up on the wrong or right day—depending how you look at it.
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Love this app

100 stars for me

Love it

Saves me sooo much money and it’s fun

Very interesting topic

I enjoy taking the surveys. They always have interesting topics and makes me think about how I make my choices online or at the store.

Spark

Not good doesn’t load surveys half the time

App needs work

I now have two activities each worth 100 points that won't load. Each one hangs up the whole app.

Gift cards

I love this app but you do not get your gift cards. I was getting them to start off with but the last three I never received. I have notified them several times

Spam Reviews?

There’s no way this app actually has 4.9 out of 5 stars. Gift card redemption has been broken for months with no help from support.

Hasn’t worked in MONTHS!

I haven’t been able to log into my account for months now. I have reached out to CS via email several times, jumping through ridiculous hoops (they wanted step by step screenshots of my entire login process, which I did!) for them, changed my password 7 or 8 times, and getting zero actual help. They haven’t responded in 6 weeks.
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Horrible

This app doesn’t work more often than it does. You have to use the actual website and bypass the app. Make it useless.

Love Walmart

Everyone, Walmart is the best