Customer Spark User Reviews

Customer Experience

Positive experience60.4% of reviews
Neutral6.7% of reviews
Negative experience32.9% of reviews

~ Based on 490 written reviews from the US App Store.

What users say

Is Customer Spark Safe?

Customer Spark appears safe based on user ratings. AppsHunter Safety Score for Customer Spark is 98/100.

This assessment is based on 11,872 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 11,872 App Store ratings for Customer Spark.

Is Customer Spark Legit?

Customer Spark appears to be a legitimate app. AppsHunter Legitimacy Score for Customer Spark is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Surveys aren’t loading

I am getting notifications to complete surveys for extra points and the surveys won’t load. This is making me miss out on the points. Please fix this! It happens on the app and the website.

Good app but buggy

It’s a good app and the premise is awesome. With that being said it’s very buggy doesn’t load very well and just overall is very slow but other than that I really like the app!

Issues with everything

First off everytime you try to do a survey it says sorry something went wrong and it won’t open no matter what you do. I mean you can try and back out and go back in and still get the same issue.

Not able to launch any survey

Only getting error sorry something went wrong, doesn’t work at all

Spark from Walmart

Easy to use and fun weekly surveys. Able to earn Walmart gift cards.

Sucky App

Don’t download this app, it doesn’t work properly!

Excellent

Exceptional app love & enjoy the survey’s & activities they give us to do every other week gives me something to do & look forward to doing & receiving rewards for it as well !! Walmart is my favorite store as well .

Great App

Unfortunately, the “new” weekly quests aren’t working. Using iPhone SE (3rd Generation) and getting “something went wrong. There was a problem loading the survey. Please try again.”

Fun and rewarding

What a fun and easy way to earn opportunities to buy more things in Walmart, one of our favorite places to shop!

Pay attention to your points

This app slowed down and got extremely poor after they disappeared for about 3 months last year. Dropped the points for each quests to 20 points each, now we still aren’t getting our points. I was only rewarded for one quest out of 3 and I reached out to customer service who claimed they fixed the issue and they did not. Formerly, we used to get about 60 or 80 points per quests, now it’s 20 and they are playing with that as well. It had to be a Walmart thing because even their Spark Driver app dropped the pay so bad that people can’t work like they used to to make a decent wage. The only thing that hasn’t dropped is Walmart’s prices. Delete this app if you are not fond of being used by Walmart.
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Glitches

Fix the app

Garbage app and worse customer service

I have not received the last 3 gift cards and your customer service is a joke. “We’ll look into this” and nothing ever happens. If I was this awful at my job, I would be fired.

Enjoyable

Pretty good app overall. The questionnaires are quick and easy for the most part. They don’t take up too much time and are easy to understand and go through. I wish there was the ability to use whatever amount of funds you have available instead of waiting until you reach $5 and $10 increments at a time.
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Love my Spark

I love participating in customer spark! It’s always interesting thought provoking conversations!

App and surveys are no good

App is to slow and not enough surveys to do.

Reviews

Great app

Misleading

Every time I get a survey for 100 points I only get 10 and I’ve been doing this for a couple years! And if you email and ask why they never give a legitimate answer! The surveys don’t work a lot of the time and you don’t get the 200 and 500 point surveys it shows on here ever!

Don’t bother

Gift card redemption has been broken since at least April with no help from support. They don’t even answer emails anymore.

I wouldn’t bother even trying. You’ll never get your gift cards.

My favorite

I absolutely love Customer Park!

Point Winner

Great way to accumulate points towards a gift card and have fun answering the questions.