Archived App (Last seen on 1 Jun 2026)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Consolidate all customer communications from various channels into a single view. Automate routine tasks like scheduling, reminders, and follow-ups to save time and improve team coordination for home service businesses.
What's New in CustomerMatic
3.80.2
September 10, 2024
*Bug fixes *Performance improvements
FAQ
What is CustomerMatic?
CustomerMatic is a communication and automation platform designed specifically for modern home service businesses. It consolidates all customer interactions into one place and automates repetitive communication tasks.
Does CustomerMatic integrate with other software?
Yes, CustomerMatic is designed to work alongside your existing field service software without needing replacement. It can pull customer information directly from your current systems.
What communication channels does CustomerMatic support?
CustomerMatic supports a wide range of communication channels including phone, voicemail, email, text messages, web chat, and social chat messengers, all viewable in one unified inbox.
How does CustomerMatic help improve team coordination?
By providing a shared view of all customer conversation history, CustomerMatic ensures that all team members are on the same page, reducing miscommunications and improving customer satisfaction.
What types of routine tasks can CustomerMatic automate?
CustomerMatic can automate routine communications related to scheduling, appointment confirmations, reminders, follow-ups, estimates, invoices, offers, and paperwork.
Is CustomerMatic available on multiple devices?
CustomerMatic is supported on iPhone, iPad, and iPod devices, allowing for access across various Apple mobile platforms.
What is the age rating for CustomerMatic?
CustomerMatic has an age rating of 17+, indicating it is intended for mature users.
How often is CustomerMatic updated?
CustomerMatic was last updated on September 10, 2024, with version 3.80.2, suggesting regular updates to improve functionality and reliability.
