Great program
Works like its supposed too and a fantastic resource! All officers can benefit from it!
Loading Handboos
Since the new update, I have not been able to open any the handbooks. I get a loading handbook message, and it never moves past that screen.
Paid for nothing
I paid 24.99$ for the 2022 manual and I can’t access it, the app says I still need to pay. I checked my email in case a pdf was sent there. There’s no pdf. There is also no help or feedback option within the app. I’d be willing to change my rating once the issue is resolved.
Did not work
I paid the 24.99 for the 2021 OOSC, it showed purchased, then showed downloading. When it was done it asked my to purchase it again. I work in this field and use the hard copy all the time. I just figured you know, technology. It can be useful. Well I restarted the app after it asked me and it showed I had to buy it still. I restarted my phone and again, I had to buy it so it stated. I contacted apple who hopefully will be able to return the 25$ I spent on something that just didn’t work. I don’t know if it’s a update they need to work on with the newer iOS or what but there’s limited options for support in-app. No way to try to restore purchases and apparently a so basic that It doesn't download correctly. It does however get that money from your account regardless.
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Purchase did not unlock product
I bought the 2021 OOC through the app and via iTunes. I was billed and the product was not unlocked. Is there a restore purchases option I’m missing somewhere? I tried uninstalling and reinstalling the app as well as downloading it for my phone and no access to the OOC.
Any suggestions before I ask for a refund?
Any suggestions before I ask for a refund?
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