CW MARS Libraries Reviews: Is It Legit?

Name: CW MARS Libraries
Rating: 3.81481 (27 reviews)

CW MARS Libraries

Kenneth Cox

📚 Books

Customer Experience

Positive experience56.3% of reviews

Neutral37.5% of reviews

Negative experience6.3% of reviews

~ Based on 16 written reviews from the US App Store.

Is CW MARS Libraries Safe?

Not enough ratings yet to assess CW MARS Libraries.

Is CW MARS Libraries Legit?

CW MARS Libraries appears to be a legitimate app. AppsHunter Legitimacy Score for CW MARS Libraries is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Okay, but

It’s helpful to be able to see at a glance which books I’ve taken out from which libraries and see how long my loan extends until. It’s also really helpful to have every library’s address, phone number, and hours listed.

But, I strongly wish there was a feature where I could “favorite” certain libraries (from my neighboring towns) and then when I go to look up books, be able to see if the book is available at those favorited libraries without having to make individual searches for the same book over and over again for every single library in my area.

When I’m on my local library’s website, there is an online catalog that tells me “this book is not currently available at our library, BUT, the book is available at *these other* libraries,” then it lists out every CW Mars library and whether or not the book is available at each location.

I wish this app had that feature in general, but more specifically that it had that feature and that we had the ability to narrow the long list of CW Mars libraries down to just a few chosen favorited libraries. It would streamline finding where I can take out my chosen books!

As this app is currently, the only use for me personally is to see which books I’ve taken out, but it would be infinitely more helpful to me if it allowed me to see at a glance, from a single search, which libraries in my area currently have available the book I’m looking for.

SSolarium555

2 years ago

Response from developer

Thank you for the feedback. This is a good suggestion.

Needs Notifications

This is a very clean UI that does the things it is supposed to. The only thing missing is notifications. PLEASE PLEASE PLEASE add due date reminders and holds notifications!

SUSarp User

2 years ago

Response from developer

Hello! The app has the ability to receive push notifications, but the library system has to send them, and that means I need cooperation from the people who run the library system. Please ask the staff at your local library for this and we will add it! Feel free to email kenstir.apps@gmail.com with other issues.

A gem

This little app is everything it should be and nothing more. A rare find these days.

CChorizoconarepa

2 years ago

Response from developer

This little review is everything it should be and nothing more. Thank you for the review, you made my week!

Great, with one major flaw

The app makes it way easier to check my library info than using the website. I like that I can also save multiple library card numbers so I can easily switch between my account and my kids’ accounts and manage all our books, due dates, and holds. The one major oversight is that I can’t find a way to remove an old library card number. We all recently got new library cards and after updating the card numbers for the login, I have both the new and old accounts showing. I can’t remove the old cards and it didn’t just replace the old card numbers with the new ones so now my list of logins shows all the old and new card numbers. Even after deleting the app (which also supposedly deletes all saved data too…) and reinstalling the app, all the saved card numbers, including the old ones, are still showing up. PLEASE make a way to DELETE an outdated library card number!

Bbluealice22

3 years ago

Response from developer

I am sorry this took so long, but there is a new feature to do it: tap the account icon on the main screen then "Clear all accounts". Then log back in with the accounts you want to keep. I know this is more steps than you would like but developing a whole screen to manage accounts is more effort than it's worth for something you need to do once or twice ever.

Handy!!!!

Thank you for this! It’s super handy ❤️

IImajvmb

4 years ago

Basic, useful, even kinda cute

This app is so handy and I love the e-library card feature. Search works well. My only request is that Lists could be added like you can have on the web based account platform.

MMoi33343333333

5 years ago

Response from developer

Sorry for the late reply (App Store does not send email when new reviews come in). Of course by now you know we added this feature in version 2.3.2. Hope you like it. Feel free to email kenstir.apps@gmail.com with other suggestions.

Its great

It is a great app

Sshdbeisbcud

5 years ago

Love the APP

Great APP! I work in a library and encourage patrons to use it. I wish you could name the different users and not have to know library card numbers to tell uses apart.

LLLive the library

6 years ago

A good start

The app has a cleaner screen and faster response than the website. Allowing account names instead of numbers would make it more user friendly, as would the ability to save default search settings (e.g., author, books only, etc). A defect that makes it impractical for regular use is the lack sorting choices for search results. I’ll stick with the website for now.

Jjn522

6 years ago

Solid app

The app is solid. Works well. Main suggestion is the ability to add a name to the different accounts. I can’t remember which library card number belongs to who. Thanks!

BBleedingCash

6 years ago

Multiple accounts, hooray!

I’m so happy you’ve added support for multiple accounts. This will make it much easier for me to track my kids’ accounts.

Please consider displaying the card holder’s name in both the account switcher and on the main screen. Right now all I have to go on is the card number, so it’s not easy to figure out which account belongs to which person. Thanks!

MMitchCohen

6 years ago

Great potential

I think this app has a lot of potential although it is limited in some ways. Some features are only accessible to larger libraries? I only have limited features. I wish I could see the calendar of the larger libraries in my area and not just the tiny library where I got my library card. All I can do is search the catalog, see my account, and place holds.

Eenygard

7 years ago

Handy, but could improve a little

This is a bit handier than accessing through the browser, but it would be more useful if we could switch between several accounts without having to log out and back back log in. As a parent managing my own account and my children’s, I have resorted to memorizing their library card numbers. It would be ever so much more convenient to be able to switch seamlessly by simply selecting the account.

KKindigo27

8 years ago

Response from developer

Hello, and thank you for the feedback. The iOS app is new and we are still improving. We intend to add support for multiple accounts in the future. I totally understand that logging out is not the best user experience. Two things: (1) email us at kenstir.apps@gmail.com with suggestions or to ask about coming features; (2) email us to tell us which apps do support a good user switching experience. The other non-iOS mobile platform which shall not be named has a whole account management system which makes this somewhat easier.

Unexpected network error

Every time I click on items checked out it says unexpected network response: expected response

This does not happen on android which is what I was using it on till 2 days ago.

Also when I open the hold list and click on a hold nothing happens except remaining highlighted. Is that normal?

SStarfishdoodlee

8 years ago

Response from developer

Hello! The issue with the hold list is a bug. We aim to make the hold editable, as it is on the Android version. The iOS app is fairly new and not all features are implemented yet. Please hold tight, and email us at kenstir.apps@gmail.com with complaints or suggestions. I would love to help you debug the "unexpected network response" issue. I have not come across that yet.

Constructive Criticism

App is easy to use. I would like to see a »remember my username » feature for logging in, so I do not have to enter my library card number each time I log in (and only have to enter my password).

TMThe Music's Got Me

8 years ago

Response from developer

Hello! I am a bit surprised by this, as there are two ways to remember your library card. #1 - do not choose Logout. If you don't tap Logout, then your username and your password are remembered for the next time. #2 Website and app passwords. If you choose Settings >> Passwords & Accounts >> Website & App Passwords, you can save a username + password for the app. Then when the app starts, you can tap the lock icon to access the saved username + password. Have you tried this? Email us at kenstir.apps@gmail.com with issues or suggestions. p.s. You can setup a username instead of a barcode by logging in at https://bark.cwmars.org/eg/opac/myopac/update_username . Probably the app should do this, but we cannot implement everything at once :(

Free app - some minor bug fixes could make it great

Can easily access my account and search / place holds for books. Unfortunately when looking at book details, the window does not scroll. Sometimes I cannot see all of the header info (let alone the provided plot summary). Using an iPhone SE, iOS 12.xx. The app port for Android works much better from what I’ve seen.

HHeissenSpater

8 years ago

Response from developer

Thanks for the review and the bug report. The iOS app is still young, this is a bug and we will fix it! Feel free to email kenstir.apps@gmail.com if you have any other issues or suggestions. Update 4/5/2019: This bug is fixed and will be released Real Soon Now. If you would like to become a beta tester, send an email to kenstir.apps@gmail.com.