Doesn’t even work
Terrible app. Subscribed, tried to download latest copy, just now says “queued”. Useless.
Worthless App
I downloaded this app to subscribe to the Cycling Weekly digital edition. Since subscribing I have not been able to read a single edition! No help, utterly hopeless and a waste of money!
Response from developer
Thank you for your review. Please do get in contact with us through 'contact us' in the about section of the app and we will be happy to assist with accessing your entitled content. Thanks, The Digital Support Team
Hopeless
Week after week i have to delete and reinstall the app and then restore purchases. Wish I had not subscribed to this useless app and stuck to paper copies
Response from developer
Thanks for your review, and we're really sorry to hear you're experiencing difficulties. For further assistance, please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support Team
Irritating App
This App is incredibly annoying. It is slow. You constantly have to refresh your purchase. Why??
It needs re-engineering by someone who understands CX.
It needs re-engineering by someone who understands CX.
Response from developer
Thanks for your review. If you require further assistance, please don't hesitate to contact apps@futurenet.com, and our support team will be happy to provide further assistance if needed. Thanks, The Digital Support Team
Latest app version is rubbish
Avoid - takes your money for yearly subscription and still asks for you to pay for weekly edition.
Over 60 years
I’ve read the “comic” since 1960 it’s given me immense pleasure all these years however recently the app is difficult to operate today 28th July can’t download issue
Couldn’t log in after update
Switched from paper to digital a couple of months ago. All fine until last weeks upgrade, couldn’t log in etc. Raised a ticket with mag direct, and looks as though it’s sorted now. Been reading it. 50 plus years, yes it’s changed, but that the instant nature of the web etc.🚴🏻♂️🚴🏻♂️😀
Avoid at all costs
I took out a subscription, paid my money. It was for some reason cancelled and I never received a refund.
You owe me!
You owe me!
Failure to download editions
This may be linked, but since the roll out of iOS 14.1 for iPad I have been unable to download digital editions of the magazine, a “hint” message appears saying I need a “stable internet connection” to compete a download. There is nothing unstable about my internet connection. This is a bug that needs fixing ASAP.
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Broken since iOS 14.2
Stopped working since iOS 14.2 releases, comes up with unstable internet connection error and will not let me download issues to either my iPhone or iPad
New app doesn’t work
I’ve been reading Cycling Weekly (on my phone) for a long time. But this new app makes it really difficult.
I read the web content and pay for the magazine but the web content is jumpy, interrupted by ads loading and pop ups. The nav is totally biased towards the PDF making access to the web section clunky.
But I love the content.
Please just sort out the nav.
I read the web content and pay for the magazine but the web content is jumpy, interrupted by ads loading and pop ups. The nav is totally biased towards the PDF making access to the web section clunky.
But I love the content.
Please just sort out the nav.
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App not working
Worked only on day 1, then the app wanted to charge from then on, even though logged in. Sent a message, but got a random reply that the message couldn’t be translated, I would have thought someone on customer services could read English. Will cancel when have a chance to call them.
Too many adverts
Ads just block it and slow it up. Pages hard to read most times. 👎
Does the job
Avoid. Avoid. Not worth one star. Been reading this mag for 20+ years (paper then app) and this new app makes me want to give up. More than that, the new app is FORCING me to give up as it refuses to recognise my subscription. Zero stars only.
Re-revised my review down to one star.
Latest version doesn’t open the mag at the page you left it at. When I tilt my iPad all the text goes blurry before settling again. Can’t I just have the old version back, it wasn’t broken...
Latest updated version also now doesn’t fit on the page properly and every page can slide up or down. The old app at least showed me the entire page, so I’ve edited my review and dropped a star.
Original review....
Ok, you pestered me for a review: so here it is.
Cycling Weekly app is functional. It lets you read the magazine and mostly delivers it on time and without hassle.
However, the layout is just the print layout so glorious big pictures get spread across two pages and zooming to read text is clumsy, especially near the edge of pages. Some pictures still show the marks used in illustrator to lay them out which isn't pretty.
3 stars for a functional electronic equivalent to the paper magazine which mostly works and is convenient but lacks anything else.
Re-revised my review down to one star.
Latest version doesn’t open the mag at the page you left it at. When I tilt my iPad all the text goes blurry before settling again. Can’t I just have the old version back, it wasn’t broken...
Latest updated version also now doesn’t fit on the page properly and every page can slide up or down. The old app at least showed me the entire page, so I’ve edited my review and dropped a star.
Original review....
Ok, you pestered me for a review: so here it is.
Cycling Weekly app is functional. It lets you read the magazine and mostly delivers it on time and without hassle.
However, the layout is just the print layout so glorious big pictures get spread across two pages and zooming to read text is clumsy, especially near the edge of pages. Some pictures still show the marks used in illustrator to lay them out which isn't pretty.
3 stars for a functional electronic equivalent to the paper magazine which mostly works and is convenient but lacks anything else.
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The green option
It's a great way to consume your favourite magazine without wasting paper but as an eMagazine is has a long long way to go. Yes you get what you get in the hard copy, but sometimes it's nice to leaf through pages over coffee rather than stare at yet another glowing screen. It also makes me laugh when the 'pullout posters' are not as you'd think whole pictures across the centre, but cut in half and distributed on different pages; a bit sloppy. Then, to make this a truly unique magazine and differentiate it from the paper one, why not add web and video links. I'm sure advertisers would lap this up! So, a great green option, but more work to be done to make it a credible eMagazine.
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Absolutely useless!!!
I would give zero stars if I could. Despite repeated contact with magazines direct they seem completely incapable of making the digital subscription I have paid them for work. They have taken my money and their App still demands ADDITIONAL payment for each edition if I want to read it. So I have an App but no magazine to read on it!!
My advice, steer well clear of this App, based on my experience I would not trust the company behind this to organise a doll's tea party on a sunny day!
My advice, steer well clear of this App, based on my experience I would not trust the company behind this to organise a doll's tea party on a sunny day!
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iPad subscription the way forward
I am one of the Olympic converts and decided to support what I found to be the best publication covering cycling in Britain and the world. Was over the moon when there was an iPad version as my eye site can be a bit dodgy at times!!
Within a couple of weeks I was very happy with the magazine but had a few issues with the iPad version so contacted them and to my surprise these issues were addressed almost immediately and my reading pleasure was complete.
Would recommend to anyone who has an interest in cycling, particularly as there is an iPad subscription now which I suspect many cyclists would wish to support given most are ardent environmental carers and would not want to see unnecessary paper use.
Onwards and upwards and keep leading the rest of the field!!
Great job...
Within a couple of weeks I was very happy with the magazine but had a few issues with the iPad version so contacted them and to my surprise these issues were addressed almost immediately and my reading pleasure was complete.
Would recommend to anyone who has an interest in cycling, particularly as there is an iPad subscription now which I suspect many cyclists would wish to support given most are ardent environmental carers and would not want to see unnecessary paper use.
Onwards and upwards and keep leading the rest of the field!!
Great job...
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Cycling Weekly app review
Hi everyone, I've read "the comic" since 1984 and seen many changes to the magazine format along the way. Some changes I've liked, others not. My subscription for the iPad Cycling Weekly app has worked no problem & it's great to have the mag to read on the weeks that the hard copy doesn't arrive on time. My only one gripe is photo quality, once zoomed in i find the photos pixelate. I'm sure the reason for this is to reduce the time to download, but for this the app gets 4 stars...
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Problem fixed, works a treat now!
After all the negative feedback, the app designers have fixed the problem with the subscriber download. I've just accessed it first time and it works well. Reads with the flick of a page, like the magazine. Only slight drawback is not being able to view the full page spread at once in landscape view, which might be something to work on for later versions, and not being able to use the zoom on the advertising pages, which could be an issue with really small print. Otherwise, it's a thumbs up from me!
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Great Mag - Half Arsed App
As an existing subscriber to Cycling Weekly I was initially surprised at the communication of this launch... flagging it up on the reverse of the magazine address label ensured I was only aware of its existence a week later on paper recycling day as I put the bins out.
My initial excitement at now being able to get the mag on day of publication again (I am at work when the post arrives) was tempered by the slow, buggy installation process - the FREE subscriber button would not respond on the first three downloads.
Once loaded, the app does what it does pretty well.
What it doesn't do, is use the most basic and appealing features of the ipad - the ability to view in portrait or landscape and to freely zoom.
What is the point of double page spread photography (which can be stunning) when you can only view one half at a time? As a minor point, if I were a key advertiser who had booked a double page ad, I would be less than happy...
The other reader/advertiser interface that misses the mark is that it appears the ability to zoom on the page has been disabled for ads... as a reader I am just as likely to want to zoom to get a better view of an advertiser's product or copy as I am an editorial page - why this basic omission?
It won't take much to fix these issues and the app will be a whole lot better for it...
My initial excitement at now being able to get the mag on day of publication again (I am at work when the post arrives) was tempered by the slow, buggy installation process - the FREE subscriber button would not respond on the first three downloads.
Once loaded, the app does what it does pretty well.
What it doesn't do, is use the most basic and appealing features of the ipad - the ability to view in portrait or landscape and to freely zoom.
What is the point of double page spread photography (which can be stunning) when you can only view one half at a time? As a minor point, if I were a key advertiser who had booked a double page ad, I would be less than happy...
The other reader/advertiser interface that misses the mark is that it appears the ability to zoom on the page has been disabled for ads... as a reader I am just as likely to want to zoom to get a better view of an advertiser's product or copy as I am an editorial page - why this basic omission?
It won't take much to fix these issues and the app will be a whole lot better for it...
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