Cyrus Identity by Malwarebytes User Reviews

What users say

Top reviews

Fr

Fmg

Sucks

It’s say update and there no update or no notification to lead towards a new app or software

Good Idea

Bad App Doesn’t Even Work

Paying for another Malware Malwarebytes app. Please read full review here.

That doesn't work, is out of date, is now charging for a different app that does the same exact things under Malwarebytes: Mobile Security, leaked accounts, on another device that has battery damage & doesn't turn on but is linked to my brand new device in the Apple App Store, no Support available or easily accessible, especially for disabled consumers & domestic assault victims who are consumers, plus More + than that, sadly. Malwarebytes please help the people who pay you? Support please help us? TIA
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Direct to Safety’s Office

Very encompassing in reviews and the fact you can communicate same to be in compliance of corrective action Steffen .

App is its own security warning to me?????

So I purchased this app because I have had my Facebook accounts hacked consecutively and can't seem to shake that and some other account issues.
I download this app start entering my info and run a security scan and it flags itself as my only security issue because it is outdated. Ok so I go to the App Store to update. Only the App Store says it is up to date.
I try reaching out via the help options which all lead me to email. I sent email requests and in over a week have heard nothing back.
If this is the service that is provided and I can't get a response this remains my review and I'll cancel my subscription. Possibly an issue unrelated to the app itself but I can't find out.
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Ede

SeeS

SCAM !!!

i got this app over a year ago to help retrieve my Instagram account it didn’t help with anything and I never got my account back. since then I’ve been trying to unsubscribe as it says so on my Apple subscriptions yet for over a year I’ve been still getting charged 9.99 from this app, I’ve emailed and tried to contact them multiple times yet no one answers and they’re still taking money out of my account. I am furious and no one is helping on their side don’t sign up don’t add your card they’re just taking money from you.
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Update

Won’t update above ios15 not good enough

No help at all!!!

I could never get anyone to help me or respond to me and then I’ve tried to cancel and it says my subscription is canceled but they still charge me every month. I don’t know how to get them to stop charging me monthly!
This is a waste of time!!

Direct to Safety’s Office

Very encompassing in reviews and the fact you can communicate same to be in compliance of corrective action Steffen .

Gives hacked Alerts ✅ - but an App w/Solution?🤷🏻‍♀️❓

I even pay for the insurance in-app but hasn’t responded to my support request

Do NOT Subscribe!

You sign up for a monthly subscription and it is impossible to cancel since you can’t communicate the a human!

Waste of money

I can’t unsubscribe also I am going to give police complaint

Do not download

I cancelled this subscription back in May and just realized they’ve continued to charge my bank account. Reported it to my bank.

Cyrus mobile app

Horrible! Does not work! VPN never stays on! It’s asked me to log in and start over 3 times like I’ve never set it up. I’ve contacted their chat support via message and they are never available like it says they are!

Can’t cancel subscription

I have been trying for two weeks to cancel my subscription and each method, text, email the response is we will get back to you in 2-5 days. But no one has gotten back to me. There is no chat option how do you cancel??

Looking forward to future additions

The app is wonderful!

Facebook

Hopefully stops my facebook from being hacked

Appalling!

No response at all! Wasted my money!!