Czech Airlines User Reviews

Top reviews

Doesn’t function

Why make an app that doesn’t work?!?! I hope their planes function better!

Can’t be used

When I start the app it always opens a window with the header: Select sale point, below that is just a white space and no way to close this window.

Crap app

Stay away! I checked in using this app but now my boarding pass cannot be retrieved. The stupid app did not save it to my Apple Wallet. Neither is it in this app. I’m deleting the app.
To the developers: be ashamed of yourselves!

If I could give a ZERO star to this app I would

To many enoying problems

The app is giving you an alert that the mail address is missing but they are able to send you to your mail address the confirmation of booking (Hallo CSA?)

The CSA app is not able to remember your confiremd code and the name (Hallo CSA?)

The app is not able to manage your bags, you cannot add and prepaid an extra bag (Hallo CSA?)

The app is not able to manage additional or any services (Hallo CSA?)

And few more not happening things ..

Better to booked and manage via Expedia app
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The worst airline app ever

Dear Czech airlines, please don’t mislead me in a middle of check in process and try to sell me a seat change within economy class for 270 Euro.

Have you heard of customer-orientation?

Terrible app. I had some respect and flew with Czech Airlines in the past. All the goodwill I’ve had has now evaporated.

I will try to avoid this app and this airline from now on
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Wallet integration?

Couldn’t find a way to move the tickets to the wallet. App feels slow, unreliable and unsafe overall.

Úplně k ničemu

Pouze zobrazuje web a to ještě né moc dobře. Nic si nepamatuje. Zatím nejvíc neužitečná aplikace co jsem kdy viděl.

Co takhle napsat opravdovou aplikaci? ČSA jsou opravdu low-cost aerolinky s cenou normálních a službami hodně pod standardem.

Official App?

Is this the official airline app, as the support email is a “gmail” address.

Basically just a web browser

The app is completely useless as it only loads the content of the CSA website. Does not even remember your booking numbers or boarding passes

The worst airlines ever . Never book even if the flight is cheap

I had a very bad experience regarding booking a ticket from Czech airlines that i booked a trip from prague to Barcelona for around 70 euros and i called them before 2 days from flight to confirm it and it was okay . And i suddenly arrive at the airport ( i had electronic boarding pass !!!) about 1 hour and 30 minuets before my flight to be surprised that it was cancelled and i have to pay 150 euros for another ticket .
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Useless

Nothing on the app works. Doesn’t recognise bookings, won’t allow check in and even to check flight time it comes up with an ‘Ooops error!’
Annoying

Rubbish

can't check in as there is no more allocated seats for online check in, useless

Absolutely pointless...

You don't have an account, cannot even save booking to access later - every time have to enter the booking number to view it?! All buttons are just web views of the website.. :(

useless application

so sorry, but application don't remember the user - no chance to see easily you booking..
flight status - you are redirected to standard website (mostly not readable)

Airlines

Doesn't work at all
Twice fill up the info like all my family names and credit card and at the end everything crashes

Slow, Lacks features

I can't figure out how to integrate my booking into my Apple Wallet. Very slow to load data and change screens. It's just not a zippy app, even on current hardware and Wifi. Feels half-baked. Lacks features found in competitor's apps like BA.

Horrible

Horrible, horrible, horrible !!!
Doesn't work and didn't work, just displaying some stupid error messages when trying to check the reservation.
Called the airline and they recommended to use
CheckMyTrip which works well.
Come on CSA, do the job and do it right or discard this stupid app.
Zero rating :-(
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Excellent update

I like new features added and the design. Easy to use app.

Crashes!!!

Trying to check my reservation but the app just crashes...

Useless!

Won't let me check in, "incorrect details" despite repeated attempts, use Easyjet and BA apps without problems, this one is crap!