D User Reviews

D-Link defend
D-Link defend
D-Link International PTE LTD

Customer Experience

Positive experience7.1% of reviews
Neutral7.1% of reviews
Negative experience85.7% of reviews

~ Based on 14 written reviews from the US App Store.

Is D Safe?

Not enough ratings yet to assess D.

Is D Legit?

D-Link defend is no longer available in the App Store. AppsHunter Legitimacy Score for D is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Stuck on logo - useless

This is outdated (last update was 2 years ago) app, stuck in logo screen. Not working even after reinstalling multiple time. This is useless for D-Link router, not able to manage connected users. It’s better to switch other router which allows to manage active connected users.

Terrible app

This doesn’t come close to reaching its claims. It locks up your system, can’t complete its set up routine, doesn’t find all devices, and is a true annoyance. Do t waste your time and effort to make this work, you won’t succeed.

لايعمل

كان شغال ممتاز للتحكم بمن يدخل الانترنت وتحديذ الاوقات للاطفال من بدايه 2021 لايعمل

It works for me tho

Idk why you got a lot of one star but this one is pretty good. But can you please find the vulnerability in devices faster?

Not working

Never loads or complains about finding router. Used to work.

Failed to connect to your router.

Keep getting an error where the app can’t find the router. The troubleshoot option is of no help. I’ve uninstalled and reinstalled a number of times still the same error.

Worst !!!!!

Not even able to setup this app, not even deserve for 1 star!!!

What is the purpose of this app?

Useless, update or remove please!

D-link defend

It worked fine for about a month then was unable to connect device to the router for D-link defend I don’t know if it was from the new iOS update that caused it I also tried one other iOS device to connect to the defend cloud still no luck concerning to rest the router ???

Doesn’t work

Set up parental control profiles but content filtering and internet pause literally don’t work, devices continue to have complete access to the internet. Unacceptable.

Failed to connect to my router trouble shoot does not work

Just installed and got the message unable to connect try again vs trouble shoot. Neither of those options eem to help

Stopped working

This app seems to have stopped working. It was a good app before it kept saying “something went wrong.” Can you guys fix this?

I deleted the app and reloaded it. Now it is working. Still hangs from time to time.

The link below led to a feedback page, but it failed.

Doesn't work

I'm very disappointed with D-Link. I'm pretty sure this negative review will get a robo response. But here are the details. I purchased the DIR-2660 because it's a good router and comes with McAfee protection software installed. The McAfee software was a critical component because I want my smart home devices protected. However to activate and configure it you must launch D-Link Defend from D-Link WiFi. WiFi will automatically install Defend and that works. When Defend launches it looks for a compatible router and couldn't find the 2660. I tried many scenarios, none of which worked. Sometimes Defend would launch but was unresponsive. I tried calling support and got an agent that suggested I reinstall Defend and sent me a link for Google Play. She failed to ask if I was using an Android or iOS device. I use iOS. Another one star rating for D-Link. D-Link is now in my rear view mirror. I will return the router and replace it with an Asus router with the Trend Micro Home Network Security software installed. I'm familiar with the Trend Micro product. It's excellent. And as soon as it arrives my home network will be protected.
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Stopped working

Stopped working