Application absolument incroyable !
Je vous avoue avoir cherché longtemps avant de rencontrer cette application non seulement esthétique et sur laquelle il est extrêmement agréable de naviguer mais avoir un tout-en-un aussi bien conçu est d’une utilité incroyable et j’y prends plaisir de l’organisation, au journal quotidien multiforme, les expériences sonores… et tant d’autres. Véritablement un petit bijou.
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Ai Assistant is on Crack
AI Assistant Is on Crack
I paid for a full year of Brite because I genuinely loved this app. At this point, I regret paying annually because the AI Assistant, one of the biggest reasons I subscribed, is practically unusable.
The AI feels like it is sober once a week. Every now and then it suddenly works beautifully, reminds me why I loved Brite, and then it disappears back into endless “high demand” errors and becomes useless again.
This is not an occasional glitch anymore. It is a reliability problem with a paid feature.
What makes this worse is the complete lack of customer support. I have emailed Brite repeatedly about the AI failures, including messages specifically about my paid annual subscription, and I have received no response.
Meanwhile, Brite is still publishing updates and new content publicly.
So somebody is home.
Apparently just nobody who answers paying customers.
I should not have to chase a company across email, social media, App Store reviews, and possibly send a carrier pigeon to Armenia just to get a human response about a product I already paid for.
The planner itself is genuinely good, which makes this situation even more ridiculous. Brite built something I loved enough to purchase for an entire year and then paired it with an AI Assistant that works whenever the planets align and support that might as well be staffed by ghosts.
I did not purchase a lottery ticket for occasional access to AI.
I purchased a yearly subscription to a functioning product.
If Brite fixes the AI reliability problem and starts responding to customers, I will happily update this review.
Until then, one star is generous for a paid AI feature that seems to be sober once a week.
I paid for a full year of Brite because I genuinely loved this app. At this point, I regret paying annually because the AI Assistant, one of the biggest reasons I subscribed, is practically unusable.
The AI feels like it is sober once a week. Every now and then it suddenly works beautifully, reminds me why I loved Brite, and then it disappears back into endless “high demand” errors and becomes useless again.
This is not an occasional glitch anymore. It is a reliability problem with a paid feature.
What makes this worse is the complete lack of customer support. I have emailed Brite repeatedly about the AI failures, including messages specifically about my paid annual subscription, and I have received no response.
Meanwhile, Brite is still publishing updates and new content publicly.
So somebody is home.
Apparently just nobody who answers paying customers.
I should not have to chase a company across email, social media, App Store reviews, and possibly send a carrier pigeon to Armenia just to get a human response about a product I already paid for.
The planner itself is genuinely good, which makes this situation even more ridiculous. Brite built something I loved enough to purchase for an entire year and then paired it with an AI Assistant that works whenever the planets align and support that might as well be staffed by ghosts.
I did not purchase a lottery ticket for occasional access to AI.
I purchased a yearly subscription to a functioning product.
If Brite fixes the AI reliability problem and starts responding to customers, I will happily update this review.
Until then, one star is generous for a paid AI feature that seems to be sober once a week.
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Horrible
Don’t be fooled by “all the colorful options” this app / company promises. Yes, it looks like it’s going to be impressive at first. Keep looking. I was willing to give it a try, but not sure I love what I was seeing of the product itself anyway - cluttered, inconsistent, not well-explained, and not at all intuitive. But then while I was still trying to navigate through setup, they charged me $70 on day 1 of the free trial. Refunded it when requested and promised free lifetime Pro for their mistake - the ChatBot, I assume. Now I can’t confirm that was done. Chat won’t respond - just says there’s a technical difficulty and try later. Filled out a help request on the app which said they’d respond to by email, and when I hit send, it sent it to chat with the same non-response! Desktop version won’t recognize the email and password used to set up phone app. Starting to think their entire setup is a scam, especially if charging people fraudulently is a pattern and most of them don’t bother to ask for it back.
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DON’T BUY! Can’t cancel. Unhelpful support
There’s no way to cancel online that I found. When I clicked on the manage my subscription link it sent me to a Russian cloud payment site (skeeeeetchy) and when I started chatting with their bot about canceling, they offered a free lifetime subscription. I told them to send me a confirmation email stating that I got free lifetime, and they directed me to an area where I ‘could confirm that it’s been set to lifetime’, except it wasn’t, and they just ran me around in circles about it, I think in hopes that I’d give up. In the end, I had to screenshot the convo and will be contacting my bank to prevent future charges.
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Сбой!
Сегодня открыл планировщик а там все расписание откатилось до правок которые я вносил несколько дней назад. А последние записи и переносы не видны. И это удар ниже пояса, так как надо теперь шерстить все переписки смотреть с кем и когда встреча и 100% что-то еще было, только не факт что вспомню что. Такого никогда не было раньше. Я думаю это связано с недавним обновлением приложения, какой-то баг.
Исправьте, пожалуйста!
Исправьте, пожалуйста!
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