Subscription
Response from developer
We are sorry to hear that you had trouble with our app after purchasing a subscription. We understand how frustrating it can be when something you paid for doesn't work as expected. Please know that we have recently identified and resolved a bug that affected a very small number of our users. We apologize that you were one of the few to experience this issue, and we hope that it did not cause you too much inconvenience. We value your feedback and take it very seriously. We have implemented measures to ensure that similar issues do not occur in the future. If you encounter any other problems or have any questions, please do not hesitate to reach out to our support team. We would be grateful for the opportunity to regain your trust and provide you with the service you paid for. Thank you for taking the time to share your experience with us.
Doesn’t work
Response from developer
We apologize for the inconvenience you experienced while using our app. We understand that you canceled your subscription because the screen remained stuck on the onboarding page. We would like to let you know that this issue has been resolved, and our app is now working perfectly fine. We are sorry that some of our users, including you, had to face this problem. However, please note that this was a very rare bug, and only a small number of users were affected by it. We have since taken measures to prevent this from happening in the future, and we are confident that you will have a smooth experience using our app. We appreciate your feedback, as it helps us to improve our app and provide a better experience for our users. We would be grateful if you could give us another chance to prove our worth, and we hope that you will consider resubscribing to our service. Thank you for taking the time to share your thoughts with us.
OG RACKZ THEMAYOR
Response from developer
Thank you so much for your positive review! We're so glad to hear that our app has been a helpful resource for you in your journey to grow closer to the Lord. It's our hope that by providing access to His Word and other faith-building content, we can help individuals like yourself to deepen their relationship with God and find encouragement and guidance in their daily lives. We truly appreciate your support and are grateful that you have chosen to use our app. Thanks again for your kind words and for taking the time to leave a review.
I Am Awana Woman
Response from developer
Thank you for the review, we very much appreciate it 🙏
Good
Response from developer
Thank you for the kind words - and for discovering this issue. We have since corrected the reported issue. 😊
