Kinda work…
It kinda work… there’s a bug preventing me to switch the lights of a group to color mode in an automatic scenario… but the app presents a lot of option and good feature, they just don’t work all the time… just fix the bugs and you’ll get a five star!
What a big lie
I spend over $600 on this product and I'm so disappointed, it won't work with Alexa as they claim 🤬
Does not work with Google
The Google home linking does not work as claimed. Tried a handful of different fixes with no success. Extremely disappointing after spending significant dollars on DALS specifically intending to use the Google home integration.
Disappointed purchases
I believe there are a lot DIYers like me, who are seeking for decent smart system landscaping lights.
And there are some reputable resellers carrying Dals products. Made you think it is your fault product stopped working in 1 year or it is owner’s mistake to lost connection for the lights again.
After more than 1 year back and forth customer service communication, I just want to let future customers know do not buy their smart landscaping products.
It is not worth it, their so called mesh system does not work, tech has been avoid answering my questions. You will end up an unfinished yard project for years and may cause safety issue. Customer service will ignore your cases at some point even though they are advertised lifetime warranty.
And there are some reputable resellers carrying Dals products. Made you think it is your fault product stopped working in 1 year or it is owner’s mistake to lost connection for the lights again.
After more than 1 year back and forth customer service communication, I just want to let future customers know do not buy their smart landscaping products.
It is not worth it, their so called mesh system does not work, tech has been avoid answering my questions. You will end up an unfinished yard project for years and may cause safety issue. Customer service will ignore your cases at some point even though they are advertised lifetime warranty.
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Widget?
Having a control centre widget would be great for this app. I would maybe actually use it then.
Fail
Worked for a few days then relentless connectivity issues.
TRASH
Absolutely the worst lighting system I’ve ever used! We redid our entire house on 3 floors with Dals and nothing but headaches and resets upon resets and incredibly unreliable network. Thousands of dollars in the garbage.
Can’t connect to lights at all through app.
Downloaded, deleted , and re downloaded this app followed the steps to reset the lights. Nothing works. Thank goodness I got the remote otherwise be a waste of money :(
Barely works
I have “pro” devices that are Bluetooth. The app does not work without internet. Why is that?
Why so complicated?
I appreciate the efforts that went into this app development, but they made it so complex for an average user to navigate. I could only imagine the frustration teaching my elderly father how to schedule turning on a bulb (for both of us!)
Can’t Login
The lights have been a little glitchy since we got them a couple years ago. I always chalked it up to us not using them enough to keep them synced to the app. I have now been trying to log into the app for over a week and can’t click the login button. I tried removing the app and re-downloading but no luck.
I have been unable to reach the customer support line. Is there a known bug with that app you are working on?
Thank you!
I have been unable to reach the customer support line. Is there a known bug with that app you are working on?
Thank you!
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La lampe allume n’importe quand
La programmation des heures AM et PM n’est plus reconnue depuis la dernière mise à jour…
L’ampoule est programmée pour 20:30h et allume à 8:30h le matin à la place…
L’ampoule est programmée pour 20:30h et allume à 8:30h le matin à la place…
App’s been down for 6 mos
It’s June and the app hasn’t worked for like 6 mos. Just tried reconnecting my lights again tonight and it still doesn’t work (app cannot find the devices). Supposedly they “fixed” app today but it still nothing.
user beware (possible ios16 issue)
i don't believe i've ever written a review for an app, but here it is
so to preface, I WAS previously able to connect my bulb to the app. when i first got it. the setup felt arbitrary and a bit counterintuitive for a 'smart' home product (requiring you to essentially spam the power button of your lamp). after installing iOS16 however, the app was suddenly removed from my library, requiring me to redownload and attempt to add the bulb back to the device list. after 20 minutes of attempts, there was no sign, even once that it was working. keep in mind that i know what works as i got it connected previously. this app gives no indication as to what is going wrong when your device doesn't pair. not a "Network Name/Password Incorrect" or "Connection Timed out". It doesn't help that the 'pairing mode' is just this obnoxious full bright flashing over and over again. i could see how someone could get a migraine while going through this arduous process.
also why no other interpolation options than 'breathe' and 'switch' for different scenes? can't even change the speed at which the light "breathes" through colours? extremely limited and one of the only things going for this app is the google assistant and siri compatibility
I am hoping this is just an issue with the current iOS and the developers can fix this.
so to preface, I WAS previously able to connect my bulb to the app. when i first got it. the setup felt arbitrary and a bit counterintuitive for a 'smart' home product (requiring you to essentially spam the power button of your lamp). after installing iOS16 however, the app was suddenly removed from my library, requiring me to redownload and attempt to add the bulb back to the device list. after 20 minutes of attempts, there was no sign, even once that it was working. keep in mind that i know what works as i got it connected previously. this app gives no indication as to what is going wrong when your device doesn't pair. not a "Network Name/Password Incorrect" or "Connection Timed out". It doesn't help that the 'pairing mode' is just this obnoxious full bright flashing over and over again. i could see how someone could get a migraine while going through this arduous process.
also why no other interpolation options than 'breathe' and 'switch' for different scenes? can't even change the speed at which the light "breathes" through colours? extremely limited and one of the only things going for this app is the google assistant and siri compatibility
I am hoping this is just an issue with the current iOS and the developers can fix this.
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junk
Onboarding is a joke. Should be able to connect to device hotspot and just connect. It farts around and fails. Cannot have a full length wifi password (gave up and made a bogus one at 50 chars which finally worked). Bluetooth control requires internet. App requires login. Come on - to change the colors via bluetooth I need more than a bluetooth device and the DALs product? This is no better than the junk you can buy from large retailers. I may return all of the products based on how poorly this all works.
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Response from developer
Hi Brian, Sorry to hear our app is not up to your expectations. I have to say I am a bit confused by Bluetooth control requires internet, as this is not true for basic functions. If you need assistance with the app and configuring your lights, I encourage you to communicate with our CES at tel:8774301818 to get things sorted out.
No dimming feature
The app is pretty reliable, stable and solid. However I’m finding odd things like not being able to turn 2 of the smart switch’s 4 buttons into a dimmer (Brightness up, Brightness down). This should be relatively easy to accomplish. For instance, an automation that allows the lights to dim by 10% (or any number) each time the automation is run by touching that button repeatedly, eventually they hit 1% and stop dimming. Same for increasing the brightness. When your wife doesn’t like the app, small touches like this are a big deal and massively extend functionality of the product, without a way to dim without the app and suddenly your product is being out performed but a far cheaper and dimmer recessed light. I will amend my review to reflect changes if they make them. I would love to do that. I hope they can keep enriching the app going forward. If by some chance I’ve missed this ability to program a dimmer (not a set scene) then I stand corrected, but as far as I’m concerned you should be able to set an automation that changes scenes each time the button is pushed and when it gets to the end repeats. I could had tons of scenes to the smart switch making them available to anyone who walks into the house.
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Frustrating to activate
I’ve tried activating these light several times, resetting them, moving my router, ensuring 5G was off so the system wasn’t confused… still (at the time of writing this) can’t connect these lights. I have released all the processes over and over… I will try again, but I think they’re coming out and I’ll just go with regular lights.
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Antiquated…
Easily…is not the first thing that comes to mind, when I think of this app, and or tech…difficult is more appropriate…like an elderly relative that constantly forgets your name (wifi), your age (settings)…anyways, the point should be, antiquated is the selling point! Like early 2000’ tech…nostalgia keeps you around.
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Easy to install and use
I’m an electrician and it easy to install and the Bluetooth is great!
Dals lighting
Customer support is as easy to use as their products themselves… 6 star rating⭐️⭐️⭐️⭐️⭐️⭐️
