Need subtitles..
The course itself is great, but as a non-native English speaker, it is very difficult and frustrating to follow without subtitles. Subtitles would make the course much more accessible and helpful for learners like me.
Feedback on App Functionality Post-Upgrade - App Functionality and Support Response
I would like to say that the content within the app remains deeply insightful and continues to offer tremendous value. However, I would like to provide some feedback regarding a few technical and service-related issues I have encountered since the recent ‘upgrade’.
1. Lesson Transition Timing
Across the app, the final screens of most lesson overviews transition far too quickly. There is no option to pace the transition yourself, which does not allow sufficient time to read and absorb the information presented. This gives the impression of being rushed, which seems at odds with the otherwise reflective nature of the teachings.
In particular:
•In Magic of the Mind, during the final conclusion of the chapter, Dandapani’s audio is cut off abruptly mid-sentence.
•In Lesson 4, Chapter 1 – Overview, the screen transitions before the full text can be read. Although the clip duration is listed as 54 seconds, the transition occurs earlier than this.
Should it assist your team, I am happy to record the issue from another device.
2. Magic of the Mind – Chapter 4 Playback Issue
In Chapter 4 – Building a Happier Mind, the clip should run until 1:08 but instead stops at 0:57, cutting Dandapani off mid-sentence (“you are work in progress…”).
Subsequently:
•The app prompts continuation to Chapter 5, but clicking this simply redirects back to Chapter 1.
•It is unclear whether a Chapter 5 is intended for this programme.
This behaviour is quite confusing from a user perspective.
3. Course Progress – Unwavering Focus
I completed Unwavering Focus several years ago and received my certificate. However, since the migration to the new platform, it now appears as “Not Started”.
Whilst not critical (I am revisiting the course, as Dandapani recommends regular review), I felt it worth highlighting as a potential migration or account-tracking issue.
4. Support Response
I have written to Support previously about these concerns but have yet to receive a reply. I would appreciate it if this feedback could be directed to the appropriate team for attention.
5. Duplicate Emails
Following the recent platform changes, I have also begun receiving duplicate emails for chapters I have completed from your mailing list, which I imagine may be a system error.
Summary:
The teachings remain of the highest calibre, but the technical issues (lesson timing, abrupt audio and overview of lessons cuts, course navigation anomalies, Support non-responsiveness, and duplicate emails) are having a noticeable impact on the overall user experience.
Thank you for taking the time to consider this feedback. I look forward to seeing the app continue to evolve and improve.
1. Lesson Transition Timing
Across the app, the final screens of most lesson overviews transition far too quickly. There is no option to pace the transition yourself, which does not allow sufficient time to read and absorb the information presented. This gives the impression of being rushed, which seems at odds with the otherwise reflective nature of the teachings.
In particular:
•In Magic of the Mind, during the final conclusion of the chapter, Dandapani’s audio is cut off abruptly mid-sentence.
•In Lesson 4, Chapter 1 – Overview, the screen transitions before the full text can be read. Although the clip duration is listed as 54 seconds, the transition occurs earlier than this.
Should it assist your team, I am happy to record the issue from another device.
2. Magic of the Mind – Chapter 4 Playback Issue
In Chapter 4 – Building a Happier Mind, the clip should run until 1:08 but instead stops at 0:57, cutting Dandapani off mid-sentence (“you are work in progress…”).
Subsequently:
•The app prompts continuation to Chapter 5, but clicking this simply redirects back to Chapter 1.
•It is unclear whether a Chapter 5 is intended for this programme.
This behaviour is quite confusing from a user perspective.
3. Course Progress – Unwavering Focus
I completed Unwavering Focus several years ago and received my certificate. However, since the migration to the new platform, it now appears as “Not Started”.
Whilst not critical (I am revisiting the course, as Dandapani recommends regular review), I felt it worth highlighting as a potential migration or account-tracking issue.
4. Support Response
I have written to Support previously about these concerns but have yet to receive a reply. I would appreciate it if this feedback could be directed to the appropriate team for attention.
5. Duplicate Emails
Following the recent platform changes, I have also begun receiving duplicate emails for chapters I have completed from your mailing list, which I imagine may be a system error.
Summary:
The teachings remain of the highest calibre, but the technical issues (lesson timing, abrupt audio and overview of lessons cuts, course navigation anomalies, Support non-responsiveness, and duplicate emails) are having a noticeable impact on the overall user experience.
Thank you for taking the time to consider this feedback. I look forward to seeing the app continue to evolve and improve.
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Life changing
I downloaded the app in Summer 2021 and have since completed the first course (Focus) twice. It has massively reduced my fears and anxieties and I am able to achieve more than I could have before doing the courses.
Each course is $100 but it is well worth the investment.
I have already purchased the second course (Energy) and will eventually purchase and do the third (meditation).
Strongly strongly strongly recommend.
Each course is $100 but it is well worth the investment.
I have already purchased the second course (Energy) and will eventually purchase and do the third (meditation).
Strongly strongly strongly recommend.
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Worth it.
His teaching are easy to follow. He doesn’t let you rush. If you take your time and follow the course as he intends it is so worth it. So many jewels of wisdom. *Ive only completely the unwavering focus*
Very poor customer service
I bought the lifetime access of Focus course. Now my access is withdrawn- don’t know why. I have written multiple mails and trued reaching out through website but no response.
This is pathetic. Such expensive course and no support.
This is pathetic. Such expensive course and no support.
