Datacom MyPay User Reviews

Datacom MyPay
Datacom MyPay
Datacom Employer Services Limited

Top reviews

Quality garbage

This app is great, you log in and for a few short hours, its clunky layout kind of gets you where you need to be.

Then, brilliantly, you’re logged out randomly and met with a repeating message stating ‘bad request’. Can’t log in. Cool.

Thankfully, there’s an amazing fix, simply reinstall the app, log back in and have it work for another few hours before running into the convenient ‘bad request’ all over again.

Thank you Datacon MyPain, might I request something in return: literally any other application so that I can view my payslip without making me feel like catapulting my phone into the stratosphere.
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Set better defaults

If I click into view leave for my team. The default dates go back 1 month and forward to a random date. Do I not have the ability to set a better default? Customise? If I view approved leave it doesn’t come up with the person who’s next on leave at the top. Instead it appears to be based on amount of leave?
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Login problems

Like many of the reviews here I’m giving this app one star because I can’t login. Should that ever change I’ll revisit this review.

Update app

Worst pay app I’ve ever come across. Keeps cutting me out of the app and slow to download when I can

Awful app

Sorry, but this the buggiest most user-unfriendly app I've ever used

Stupid Little App

This is what happens when you let Indians run your company... an app that doesn't make sense.

Fix your stupid app

This is definitely the worse pay app I ever used. It doesn’t work on my new phone and I can’t even have access to the app and payslip. It’s beyond ridiculous and dumb to be honest.

It’s not a sure friendly App.

I haven’t been able to login for a long time now due to apparently my login was registered to another device, which is BS. Then they manage to send me a link and it finally work for a couple of weeks then the same issue happens. I lost faith. Then couples of weeks ago I change to a new iPhone then I ask our payroll admin here at work to contact Datacom to resolve this issue. Apparently Datacom confirmed to her that I should’ve received an email from them that has a reset link so I can use the app again, guess what? I haven’t received anything at all. -_- Issues after issues on this app.
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Unreliable

Was good until I could not log in after resetting my password it keeps saying “authentication failed account is registered to another device” when my phone is the only device

..

Recently gotten a new phone and downloaded the app, punched in my details and it says “ registered with another device” and I have no way now of accessing my payslips

Can’t login to app

Just hangs.

No good

I cracked my last phone, trying to load it in my new phone but keep saying it registered in the other phone, I can’t even reset it.

Was ok at start

Worked well at start. No notifications on iPhone been like it since mid/late November 2023.

Terrible app

Terrible app with hardly any features. Can’t even calculate future leave

Worst behaviour of application

When I bought a new phone and tried logging-in after installation, it says authentication failed. Login registered with another device and there is no way to resolve this issue. Waste of time.

Company should stop using this

Why is the Payslips that the app send to your email has a password then opening in a different device you have to call the admin well they should remove the password you will always need to call admin anyways. This another case of people overthinking stuff .

App will not open

Was a good app until couple weeks ago app keeps crashing or timing out after doing pin login

Waste of time now

All of sudden, I can’t login to my pay app and an error saying that “my account is registered on another device”. Like how is it possible? The administrator at work, contact the Datacom and they manage to fix the issue by sending me a reset link. After couple of days ago, the issue is back again. -_- Fix your app!!!
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Unable to log in since update

Stupid error. Can’t use it.

Horrible unusable app

The application doesn't integrate with the iPhone security system. Asking for the pin, after that for the second-factor code, instead of using Face ID.