Doesn’t work
Does not work
Network error msg
Horrible app please read details
Doesn't give you the actual time the person gets out of bed, only tells you how many times. Snoring feature also lacks detail, and not sure it really even works.
When sliding your finger across the screen to review data, the information drops under your finger so you can't see it. You have to move your finger to see the data.
Seems that after 6 AM, if they get out of bed to go to the bathroom, get back in bed to sleep for a few more hours, it registers them as up for the day. Are you kidding me! This app is borderline useless for providing critical information needed by a caregiver.
There is more wrong with this app, but I'm not going to waste my time giving details. The developers can reach out if they're interested in fixing the problems. This powered bedframe with its sensors is NOT worth the money.
If you are a caregiver for an elderly person, or a loved one, and really need to know what's going on, (sleeping, awake, snoring, out of bed, falling ) with permission, (if needed), install a wired or wireless camera, buy a standard powered bed frame, put down a floor sensor, so every time they get out of bed and step on the floor, you are audibly alerted by a wireless receiver, and get an Apple Watch (or similar smart watch) to provide the sensor features.
The only feature that seems to be different than the other powered frames, this frame will lift the bed straight up to bring the person closer to your waist level to better assist you when turning, cleaning, or changing them. I would highly recommend you DO NOT purchase this bedframe until they fix these app problems.
Response from developer
Thank you for taking the time to share your experience with the Dawn House app. We are disappointed to hear that you are unhappy with the app and reporting tools and can assure you we are continually making updates to improve the user experience and benefits. Our goal is for users and their caregivers to be able to utilize all of the tools available to provide the safety and confidence that you are looking for in monitoring health. There are limitations to what the app and reports can currently provide. We are not able to provide time someone gets out of bed, tracking falls, and snoring needs to be at a consistent level to register. We apologize if our app messaging was not clear on its abilities and will work to clarify those details. We constantly review what can be updated to the sensors, app and reporting systems to provide the most useful information possible. Although we understand you are looking for a specific monitoring and reporting system, we hope that you are able to benefit from the current resources offered and would value your continued feedback. If you would like to share more of your experience and continue to provide feedback please connect at info@dawnhouseliving.com. We can also then share updates as they become available. Thank you.
