DC Transit User Reviews

Name: DC Transit • Metro & Bus Times
Rating: 4.6432 (625 reviews)

DC Transit • Metro & Bus Times

Transit Now ltd

✈️ Travel

🗺️ Navigation

What users say

Summarized from real user reviews of DC Transit. Based on 625 reviews and a 4.6/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Navigation app.

Positive things

👍Intuitive and easy-to-use interface
🗺️Comprehensive route planning with multiple travel modes
📱Best DC transit app compared to competitors
🚨Excellent emergency/incident update notifications
✅Accurate ETAs and live updates (when working)
💰Free version sufficient for daily needs
🧭Direct route optimization feature

Negative things

🐛Frequent inaccurate ETA predictions
🐛Bus route data often displays incorrectly
⚠️No advance notice for delays and disruptions
🎨Recent app icon change poorly received
😤Intrusive feedback prompts
📊Schedule information frequently wrong

Top reviews

Most Recent Highest Rated Lowest Rated

Great transformation

Keep it up

Weewillie61

3 months ago

Live trains are wrong

I use this app to track the live status of metro stations. It’s almost always wrong.

Rian36

5 months ago

Pretty good

The most accurate app compared to other apps

KArr@&77

6 months ago

Good but major issues

As long is no construction, repair, or incident it is good. But gives no notice on delays.

Jakeindc

7 months ago

Bus routes stopped working

Love the app but since yesterday bus route ETAs have stopped showing up

GoldenGoat47

9 months ago

Great metro app

I started using this app about a month after I moved to DC. It’s by far the best app for the WMATA metro and bus network, and it has a super easy and intuitive interface. The free version works perfectly fine for my daily needs, but the free trial was also super cool if it’s something you want to spend the money on.

ColinRG

9 months ago

Completely down for the past few days

It has usually always worked well but for the past few days every single bus route has been being displayed as "no current departures" even though the buses are clearly running.

B.a.Bray

9 months ago

Timings are not accurate

I accidentally bought a year service. I don’t use the app because the timings are far too inaccurate. I can be sitting on a train leaving the platform and this app will still Sy it is leaving in 2 minutes. I need more accuracy than this.

Charlie20846525178

9 months ago

Wrong timing on the buses with the app

It will show a bus arriving, when there is no bus, because you all are not equipped with enough drivers!

SHEISGEE

a year ago

Response from developer

Really sorry to hear you've had issues with inaccurate bus times. We get live locations straight from WMATA, so if a bus goes off-service we may not find out about it in time. Sorry for the inconvenience.

Nice app

Does a good job on “emergency” updates on a given Metro Line (most important feature for me)

vaillantk

a year ago

Response from developer

Thank you for the great feedback! 😊 We’re glad to hear that the emergency updates are helpful for you. Keeping you informed about service changes is a top priority, and we’re so happy it’s making a difference. We appreciate your support! 🚍✨

Best transit app

I love how it has direct option to give you the best route and it’s so easy to use 10/10

Yaszmh

2 years ago

Great app - give it a try!

Downloaded app when I visited DC for the weekend. It helped me get around and save $$ by using the bus. The free version was enough for my visit, but the 7 day free trial is worth trying.

Short_Trip

2 years ago

The Best DC Transit App

It gives you a full route from beginning to end, accurate ETAs, accurate live updates. This is the most user-friendly DC metro app you’re going to find on the App Store, imo. I’ve tried a few of the others. This one is the best by far. 🙏🏽

Sky-gaze

2 years ago

Icon

Excellent app but the change to the app icon is comical. I almost want to uninstall the app tonight. Please provide other options users may choose from, if possible.

RC 20 24THD

2 years ago

Response from developer

Hey there, we're trying out different app icons over the coming weeks to see which one customers like the most. Keep the feedback coming!

Annoying

Quit requiring that I indicate like or dislike of your app

Annoying 10000

2 years ago

Response from developer

Sorry about that - we've taken your feedback on board and we will make sure you see less of those prompts in the future.

Schedule

The schedule is wrong that you are displaying

love my hearing sids

2 years ago

Response from developer

Hi there, sorry to hear you're having issues. If you tap on the Settings button in the app you can send us feedback; include the line you're looking at and we'll take a look straight away.

Schedule

The schedule is wrong that you are displaying

love my hearing sids

2 years ago

Response from developer

Sorry to hear you're having issues. The app gets live data directly from the local transit operator, so if there are issues with GPS receivers on the trains, or the operator's computer systems, that's out of our hands. BUT... if you're waiting for a train, and the arrival time is green with a radio signal that's a good sign it's being tracked correctly. Remember that you can tap on the departure time to see where the train is using the vehicle's GPS. We use that ourselves to make sure the train is on its way.

Easy to Understand

The interface is easy to navigate and provides many options for determining the travel modes available. Designed to allow you to plan your trip in a way that makes sense to you. The menus and map are interactive so you can find options using the lookup, making selections in the menus or finding the destination on the map and selecting it to plan your trip. You can lookup destinations by name, or my finding it on the map.

Apparently this app is new to the Washington DC area, but is well established in other metropolitan locations. Highly recommend.

AltonJM