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DCDial: Auto Dialer & SMS

DCDial: Auto Dialer & SMS

Smart Call Center Solution

7 ratings
7 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • August 3, 2019
  • August 3, 2019

Features

Developer

Palm Labs LLC
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About

This app enhances call center operations by streamlining voice and text communication with clients. It offers features like predictive dialing, automated payments, and comprehensive call tracking to boost agent efficiency and customer connection rates.

✓Predictive and manual dialing
✓Voice broadcast
✓Text messaging
✓Automated payments
✓Interactive Voice Response
✓Real-time reporting
✓CRM integration
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What's New in DCDial

1.0

August 3, 2019

User reviews

Most RecentHighest RatedLowest Rated

Scam

They will charge your credit card $16,000
ryan650ryan650

INSANE COST $57,000

they literally want me to pay $6000 per month or $57,000 per year on the first open page of the sign up holy smoke guys I don’t even know if this thing works forget about it … delete
SmythRadioSmythRadio

Beware

Beware that they will not let you use this app or create an account at all if you try using a Gmail address. They actually have a message that they will not allow anyone with a free email service to create an account with this app.
1Sparkly_Girl1Sparkly_Girl

So glad that they added an app!

I’ve been with DCDial for a while and I’m so pleased that they have created a mobile app. I travel a lot for work, and now it’s very easy for me to log into the system from my phone when I’m at the airport or on the road :)
maymaymonstermaymaymonster

Finally!

Great customer service and amazing features. I have been looking for a solution that addresses my voice and text message but needs without being cost prohibitive and I’m glad I finally found this company.
DJ MeddiDJ Meddi
See 2 more reviews

FAQ

What is DCDial?

DCDial is a cloud-based call center solution designed to make voice and text communication with clients simpler and more cost-effective. It offers features like predictive dialing, automated payments, and comprehensive call tracking to improve agent efficiency and customer connection rates.

Do I need an account to use DCDial?

Yes, users must have a DCDial account to use the app. You can easily sign up for an account at https://www.dcdial.com/signup/.

What are the key functionalities of DCDial?

DCDial offers a wide range of functionalities including Voice Broadcast, Text Messaging, Predictive & Manual Dial Options, Automated Payments, Advanced Compliance Suite, Interactive Voice Response, and Comprehensive Call Tracking.

Does DCDial have any hidden costs?

No, DCDial offers all-inclusive pricing with no hidden costs, meaning all features, taxes, and fees are included. They also guarantee the lowest price with the most features.

Can DCDial integrate with other CRM systems?

Yes, DCDial offers free CRM integration, allowing you to connect your existing customer relationship management system with the call center solution.

What kind of reporting does DCDial provide?

DCDial provides extensive real-time reporting, allowing businesses to track call performance, agent activity, and campaign effectiveness.

Is DCDial suitable for remote teams?

Yes, DCDial supports multiple locations and remote agents, and it is cloud-based, requiring no hardware or software installation.

What is the user rating for DCDial?

DCDial has a user rating of 3.3 stars based on 7 ratings.