DD User Reviews

Customer Experience

Positive experience44.3% of reviews
Neutral2.9% of reviews
Negative experience52.9% of reviews

~ Based on 70 written reviews from the US App Store.

What users say

Is DD Safe?

DD-WRT appears mostly safe based on user ratings. AppsHunter Safety Score for DD is 83/100.

This assessment is based on 311 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.1% of ratings point to a safe experience
4.2% of ratings suggest some concerns
15.8% of ratings point to a risky experience

~ Based on 311 App Store ratings for DD.

Is DD Legit?

DD-WRT appears to be a legitimate app. AppsHunter Legitimacy Score for DD is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App great, DD-WRT itself bad

Like the app a lot. Uninstalled as I moved to OpenWrt for my routers and access points.

Not working

Can’t add router yet. Not working

Shouldn’t be a subscription!

One should not have to pay for a subscription to use features of a router we own!! Sell it as a one time purchase!!

You bastard

You made it so nice and then put the rest of the features behind a paywall, bravo.

Outstanding Customer Service

I’d like to commend Darren Jones for outstanding customer service. I was having difficult getting the app to work and he was very professional in helping me resolve my issue. Additionally, he noticed that my router had outdated firmware and sent me the URL to get the latest. I appreciate all of his help.
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Previous supporter now disappointed

I had previously supported this app when it was called DD-WRT HD and it was a great app. However I haven’t had to use it for a while. Today I opened it and received a message that the new app requires subscriptions, but as a previous supporter I can get a free permanent unlimited subscription by downloading the new app. That sounds great, but when I open the new app I am bombarded by a screen asking me subscribe, so I can only assume that the account transfer doesn't really work. I was also informed by my original app that I could download the original legacy app for free by going into my purchase history, but this is also appears to be untrue. I’m wondering if it is because my version of the app doesn’t match the same name as has replaced it in the App Store. I am willing to change my rating if it is an error on my part for trying to upgrade incorrectly, but I’m not holding my breath.
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Can’t get it to connect to my router

Can’t get it to connect to my Archer C7 router with DD-WRT standard. What am I doing wrong?

I will update my rating if I can get the app to connect.

Do yourself a favor. Just go download a different app for your router

You’re better off looking for a different DD-WRT control app from the App Store (or using the normal web interface for your router).

The alternatives have to work better than this subscription locked app from a company that doesn’t appear to value the customers that helped it get to where it is today.

It would be kind to say that the Version 3 update is garbage.

Garbage can often be composted or turned into energy or recycled. This app is only suitable for the delete bin.

In defense of the update one could say that the version 3 update “looks pretty”.

Unfortunately that “pretty face” hides a total lack of functionality as none of the buttons or features now work in the new app after the developer updated the app from version 2.

In version 2, the prior major release, all the tools, the web gui links, and everything worked great. The UI was responsive and users could easily reboot their router.

This changed with the new version 3 app update. Nothing works, there is no functionality available after the update. Just a pretty UI and a “this requires a subscription” screen that appears whenever you click anything.

To do anything with the router users need to download a different app.

In short: The New v3 app version is useless.

I wish I could trust the positive 5 star glowing reviews, but they seem like they are from when the developer had a good product and support process prior to the v3 release and when they valued their prior customers.

They provided a lot of customer support back then as the company used to care for the customers who had helped get the company to where it is today.

You can tell they used to care about customers. It was apparent from their patch notes where they gave an unlimited free subscription to this new app to their original customers (who had purchased their non-subscription app) after moving to the new application that used a subscription model.

Now the company has moved on … to a “what have you done for me lately” point of view.

Apparently that care they used to have? It just isn’t there anymore because they took that unlimited subscription they granted to the new app away for all their old supporters and now try to wave their hands saying that nothing was taken away. “Go download a different app. You can’t use this new app where we gave you an unlimited free subscription.”

So do yourself a favor. Just go download a different app for your router. It’s the advice the dev is giving their old customers.
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V3 experience lacking

Initial experience with v3 does not support claim of speed improvement, cannot actually get responsive interface at all. V2.15 far superior, returning.
V3 not even allowing transfer to web gui without subscription is absurd. Not sure if you are actually trying to convince your user base that they should just use that instead? Avid supporter and willing to consider continuing with subscription model but at this price and initial feature list it’s going to fail.
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Waste of money

Can believe what they have done with this application. It was ok I the past, but you can login to the router and do the same think. How you have to pay to do anything. I will be deleting from my devices.

Raised from 1 to 3

Edit: 3/4/22: The developers response to my previous comment below, confirms my suspicion that a decision was made by the DD-WRT developers to kill access management from apple iPhone Safari browser so that they sell MONTHLY SUBSCRIPTION to a router management app. Show me an app that only requires a one time unlock fee for Non Professional Home users and I’ll consider changing my rating.

I raised my raiting from 1 to 2 but only because the developer is upset that I gave him a 1. I don’t like the app. I especially do not like that there is subscription fee. If there was a one time unlock everything for life fee i might feel better about it. WHY? because DD-WRT has always been free Open Source and all I need to be able to do from my iPhone is look at my connected devices on my home LAN and signal strength and I might only need to do it once or twice / year. I was able to do that for free for the past 20 years simply by using the FREE access to my DD-WRT routers via Safari on my iPhone. When I saw that I need to pay to unlock those features with this app, I got angry. When I saw that this app simply accesses the web pages within the Firmware for anything that one might want to configure. I got even angrier and decided to end the free trial. When the developer got angry about my review and wrote me complaining about my review….he’s lucky they don’t allow Zero. I’ll give him a 2 for 2 expensive for my needs.
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WOL

Hello Darren, will the pro version for 8.49 support the WOL?
Otherwise all OK, just missing that WOL option that was for free before….. thanx!

Not recommended

Although not many apps can do what it does it has a bad interface and a subscription plan with most useful features locked behind it, I definitely prefer a one time payment or at least per feature payment options.

Better than the web UI

DD-WRT web UI is usable from an iPhone but this works so much better. Well worth the small fee. The developer is very responsive.

Beware

While using version prior to 2.14.4 my router was hacked, I could not login to the router even after power down/up. I had to do a hard reset to DD-WRT firmware and setup router password. I can’t prove that this app was the cause, I’m only going by sequence of events. I used this app to login remotely a few times (no subscription). This app is the only app that had my router password to login remotely. No longer using the app, browser will do.

Update after developer response.
I’m not blaming the app. However ive been running the same firmware for over two years without any problems until I used the app. As I said I can’t prove that you or your app compromised my password. Based on my investigation and analysis this was not a firmware glitch (25 years experience in computer and network engineering).
Thank you for your response.
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Essential App

This app is integral to my workflow and does a nice job providing intuitive access to my routers features.

For people who bought pro

I thought I had to switch to subscription, but if you bought the old version when you hit merge. Wait about 30 minutes or put your phone in airplane mode then close the apps then re-open the app. I was thought I had to pay again but turns out it took a while to sync on the backend.

not very usefull

requires subscription for everything but status monitoring. ddwrt is free, apps like this should also be free. it is scam calling it free if real functionality requires €€€

Useless! Disconnects After 2 Seconds

The app will connect to my router and display the status page for 2 seconds before it crashes and disconnects. It happens every single time, so I have not been able to use it at all. Completely useless!

Great App...

Great support; invaluable for multiple/networked DD-WRT boxes.