App opened
App doesn’t work
UPDATE: Cannot Get Past Basic Information Page 1 of 35
PREVIOUS REVIEW:
Been trying for couple days to get past the question of age. The screen that asks the question (Basic Information, Page 1 of 35) does not show any entry from keyboard and does not change at all when trying to enter an age. The program is frozen at this point
Response from developer
Thank you for your patience and for taking the time to share your feedback. We sincerely apologize for the delayed response and for the frustrating experience you had with our app. We understand your concerns and deeply regret that this technical issue prevented you from accessing the offer. Please know that we would never intentionally block users from accessing promotions. The bug you described was a real and unfortunate issue, and we take full responsibility for it. We would like to make this right. Please contact us directly at the email address listed in our app support page on the App Store with a screenshot of this review. We will provide you with a special access solution to resolve this issue for you. We look forward to hearing from you and hope to regain your trust.
Cannot Get Past Basic Information Page 1 of 35
Won’t open.
Response from developer
i Shazzin, Thanks for reaching out, and we're sorry to hear you're having trouble with the app. Based on your description, it sounds like you're stuck on the initial screen. After you check the boxes for the Terms of Service and Privacy Policy, you need to scroll to the very bottom of the screen and tap the "Journey to Change Your Destiny" button to proceed. The button may be hidden until you scroll all the way down. If you've tried that and the app still won't open, please try restarting your phone, as that can often fix temporary bugs. If the problem persists, our support team would be happy to help. You can find our contact information on the app's page in the App Store. Just scroll down below the "Write a Review" section and tap "App Support" to find our email address. Please include details about your device (e.g., iPhone model, iOS version) so we can help you as quickly as possible. Thanks for your patience.
