The new app
The new app is confusing. I have an iTunes subscription but it keeps asking me to pay for the next edition.
It appears to be an improvement not for the better.
It appears to be an improvement not for the better.
As lends its entire time optimising content
On my iPhone and doesn’t open; but seems happy enough on my iPad.
Not happy
Not user friendly at all. Have to type my password 10 times and it doesn’t recognise. Wasting my time
Very bad technical issues
I paid for 1 year subscription a couple of years ago. Now I restore purchase and spend 1 h re downloading all my year issues. Now I get error message. Sorry, there is a problem opening...
I am very disappointed .
iPad Air 3, iOS 12.1.4
I am very disappointed .
iPad Air 3, iOS 12.1.4
Doesn’t work offline
Errrr... I am yet to understand the value of a magazine app which does not work offline.
No access
Despite paying £75 a year for the premier service I have found it impossible to access any articles attempts to get money back have failed and instead of enjoying the journal I get misery but thank you letting me say this in a review
Enjoyable magazine
But not ideally formatted for a phone!!
Pathetic
You pay a premium price for a premium subscription and are served up this pathetic excuse for an app. Get with the times or please don’t bother.
Navigation is terrible, impossible to search articles, links from contents page removed so have to endlessly scroll through to find what you want. Clearly designed on the cheap.
Navigation is terrible, impossible to search articles, links from contents page removed so have to endlessly scroll through to find what you want. Clearly designed on the cheap.
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App doesn't work on old iPads
This no longer works on my iPad and I have current app
Terrible app
Used to be good but the recent changes made this app terrible to use...
I get it: Swipe up for reader view!!
On every single page this box appears that says swipe up for reader view. I get it okay! If I want the reader view I should swipe up. Stop showing this on every page as it is ruining the magazine content.
Awful
Slow and clunky in the extreme.
Frustratingly, you need to download each issue from your library one at a time, which takes fr ages (I have several years of back issues that I’ve bought).
To add insult to injury when you’re offline, it refuses to recognise any of the downloads exist and tells you that you have none.
Unless it improves significantly, I’m cancelling my subscription.
Frustratingly, you need to download each issue from your library one at a time, which takes fr ages (I have several years of back issues that I’ve bought).
To add insult to injury when you’re offline, it refuses to recognise any of the downloads exist and tells you that you have none.
Unless it improves significantly, I’m cancelling my subscription.
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No good especially on iPhone
The iPad version of this app used to be ok, although the latest update has introduced irritating new ‘features’ - signing in is a pain, it doesn’t remember the page you were on and a pop up appears every time you turn a page telling you to swipe up for reader view.
On the iPhone the app seems to freeze on the start page whenever I open it, so I haven’t been able to use it at all.
Hopefully the iPad version will be updated soon but I wouldn’t bother with the phone one.
On the iPhone the app seems to freeze on the start page whenever I open it, so I haven’t been able to use it at all.
Hopefully the iPad version will be updated soon but I wouldn’t bother with the phone one.
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If it ain’t broke .... why fix it!
Latest update: Slow, clunky, web stuff getting in the way, already a subscriber via Apple so why keep asking me to subscribe? Doh!
What happened to content links?
I have used the app for two or three years now and it works well on iPad. On my iPhone the enlargement function is unstable and the font too smell. I rarely read Decanter on the phone.
I used to like the ability to tap on page number in the Contents list and go straight to the article. This has disappeared and now I have to scroll through from front to back. That is frustrating.
Bring back the links!
I used to like the ability to tap on page number in the Contents list and go straight to the article. This has disappeared and now I have to scroll through from front to back. That is frustrating.
Bring back the links!
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Fab
Bring on the next issue it's brill .
Cheap
The online version is a sad, cheap and user-unfriendly effort. It frequently doesn't work.
This feedback routine is even worse. It has eliminated the text and sent me back to the start 4 times because it didn't like the nickname (or my review)
This feedback routine is even worse. It has eliminated the text and sent me back to the start 4 times because it didn't like the nickname (or my review)
Decanter
Brill no problems for me looking forward to next issue, fantastic read great articles.
Complete disaster - avoid
Awful, non-existent outsourced customer support. No responses on bugs, littered with errors and months of no digital access after subscribing. Stick to print.
Decanter November 2015/ Sept 2016
Very interesting, seems to have been sorted out since I started this review, have been hospitalized. Good articles, plenty of different regions/ wines, some of which I have able to buy and taste!! Will continue with subscription.