Excellent
Excellent shopping experience on the app , ordered what I wanted and we’re informed when it was all sorted and when to collect, hassle free shopping with decathlon.
Great app with good benefits
I think this app is not only good for shopping and checking stock it’s great for the loyalty benefits if you connect you fitness tracker. A great incentive to me anyway.
Cycling….
This is the answer for the needed exercises that teach where it’s needed, great price!
Simple, clear and direct!
Easy to navigate - great website, if I can use it, anyone can!
Electric bikes
We were looking to buy 2 electric bikes & had been to a few places to check out what there was about “not many had the time to give you when looking at bikes !! This was not the case at decathlon Southampton branch . Rami on the Bike section came over to us & could not do enough to help us in every way possible a very knowledgeable person smiling & happy the Deal was done ‘I would recommend him & his team to anyone …j cooper
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Good !
I' ve always luked DECATLON !!!!
Top app
Easy to use
Hesab açma
Hesab açmak için Gördüğüm bildiğim en zor site.
Çok’mu uğraştınız bu siteye kayıt olmaya calisanlari terletmeyi.??
Kayıt olmak için her seçeneği denememe rağmen hala bir tuhaflık var hesab açma isteği kursağımda kaldı.
Hesab açmadan alış verişede imkan olanak sağlambaya site.
Sinirlerim altüst oldu.
Çok’mu uğraştınız bu siteye kayıt olmaya calisanlari terletmeyi.??
Kayıt olmak için her seçeneği denememe rağmen hala bir tuhaflık var hesab açma isteği kursağımda kaldı.
Hesab açmadan alış verişede imkan olanak sağlambaya site.
Sinirlerim altüst oldu.
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Broken Links
Having to uninstall this, the amount of times I google bicycle products and accessories, click the link on google it opens the app and greeted by an error message- we are sorry an error occurred retrieving product information!
Bon et pas cher
Pas cher comme article et bon site
Love it
So easy to use and love Decathlon items. Shame they had to close the store local to us.
Great shop with great products & great customer service
Excellent all round service
Very disappointing experience with Decathlon’s returns process.
I attempted to return a tent that was confirmed as eligible for return through the Decathlon app. Based on this information, I travelled to my local store expecting the return to be accepted. However, the store refused the return and sent me away.
After contacting customer service, I was asked to provide photographs of the tent so the case could be reviewed. Once the photos were submitted, I was then informed that the return period had supposedly expired and no refund would be offered.
The most frustrating part is the lack of consistency between the app, the store, and customer service. If an item is not eligible for return, customers should not be told otherwise through the app or be asked to spend additional time gathering evidence for a review that ultimately goes nowhere.
I have always had positive experiences with Decathlon products, but this experience has left me with very little confidence in their customer service and returns process.
After contacting customer service, I was asked to provide photographs of the tent so the case could be reviewed. Once the photos were submitted, I was then informed that the return period had supposedly expired and no refund would be offered.
The most frustrating part is the lack of consistency between the app, the store, and customer service. If an item is not eligible for return, customers should not be told otherwise through the app or be asked to spend additional time gathering evidence for a review that ultimately goes nowhere.
I have always had positive experiences with Decathlon products, but this experience has left me with very little confidence in their customer service and returns process.
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Not working
The app is not working all the time. I’ve tried to reinstall the app three times but nothing. I am very and very disappointed. I cannot login. Fix it asap.
Why did you leave Toronto :(
Missing this store- so sad they closed all the GTA locations
Very useful
Works well. Shop stock level have been accurate for me.
Good App, tortuous process to redeem marketing promotions
App itself is good but horrendous process to try and redeem a marketing promotion. Was given code for £5 off next time I use App. Impossible to use. Kept saying not valid. Not impressed.
Honestly really good
Honestly amazing just a annoying you have to go all the way to your shop to get what i ordered but apart from that its really good
Language change obscure
Downloaded, UK option at bottom of list as usual turned to French while I tried to locate U.K. Then all in French, and no way to change to U.K.
Deleted the app as unusable
Deleted the app as unusable
App bugs
The app's home page never loads; it remains stuck in the loading phase. Therefore, it requires fixing .