Decathlon Reviews: Is It Legit?

Customer Experience

Positive experience56.9% of reviews
Neutral6.4% of reviews
Negative experience36.7% of reviews

~ Based on 188 written reviews from the US App Store.

Is Decathlon Safe?

Decathlon appears safe based on user ratings. AppsHunter Safety Score for Decathlon is 91/100.

This assessment is based on 1,369 user ratings, with an App Store average of 4.6/5.

Is Decathlon Legit?

Decathlon appears to be a legitimate app. AppsHunter Legitimacy Score for Decathlon is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shoddy app

How is it possible that Decathlon stores that I can walk into are non existent on the app. Ridiculous.

Excellent

Excellent shopping experience on the app , ordered what I wanted and we’re informed when it was all sorted and when to collect, hassle free shopping with decathlon.

Amazing app

Wow

Points taken away

The app doesn’t let me use the points I have just converted into a voucher

Michael wilson

Spot on every time 5 stars

Le sport avant tout

Merci

Vélo

Tout est très beau, très bon et surtout abordable. Rapport qualité prix est imbattable

Poor Customer Service

Product didn’t arrive

Rapport qualité prix

Des produits de qualité à des prix contenus.

All U 4 EVA WANT

Anything mostly you want is here or near bye

Poor page navigation

Once again a great shop is let down by a poor website. It took 7 attempts to pay for my basket after refusing to accept my PayPal account details!! Then emptied my basket 🤦🏻‍♂️🤬

Delivery problems

Despite items being able to order online it only gives the option to collect In person from store

I love it

Simply because of the descriptions of the item, more detailed than anywhere else, so informative. I can choose, read pop it into basket and Apple Pay within a minute. Postage for decathlon products are great, and I like that they use Royal Mail. And tbh, if you set aside your preferences for named products, you’ll find decathlon function just as well as more expensive brands. Don’t let their prices fool you, they’re substantial and hardy pieces of gear. Read the descriptions and you’ll never buy the wrong thing.
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Response from developer

Hello, you’ve really made our day! We’re so happy to hear you loved our detailed product descriptions, seamless Apple Pay checkout, and reliable Royal Mail delivery. It’s brilliant to know you’re enjoying your sports and outdoor adventures with us. We look forward to seeing you back in action soon!

Typical

A lot of the links don’t work, especially the link to “Contact us”

Mid app with abysmal support

There is no value added. Skip it.

App

Great for when you can’t get to the store and you need it quickly

Useful app

Easy to use and very good for perks and offers

Easy to deal with

East to deal with and go above and beyond to help

Colorie varié

Très apprécié

Error 500

Getting error “ERROR 500
Ooops! Server problem.” when trying to login.