you have to pay to open the messages
Really disappointed
Response from developer
We’re truly sorry for the confusion and disappointment, especially on New Year’s Day. There was a bug that sent users to a paywall when opening normal messages, and that’s on us. Please try: 1) Reopen the app 2) Tap the ornaments to read your messages (now fixed) 3) If you still see a paywall, contact us at support@lenalabs.ai (24/7, ~2h response) We hope you’ll check again and consider updating your review.
Worst app everrr
I cried so hardddd
Response from developer
We’re truly sorry for the frustration and sadness this caused you. This was our fault: there was a bug that sent users to the paywall when opening normal messages, but it’s now fixed. Please try: 1) Open the app again 2) Tap the ornaments on your tree to read messages 3) If it still doesn’t work, email us at support@lenalabs.ai (24/7, ~2h reply) We’d be grateful if you could check again and consider updating your review.
Worst app
Response from developer
So sorry we let you and your sister down 💔 That’s not the experience we want at all. We recently fixed a bug that sent people to a paywall when opening normal messages. Please: 1) Update the app 2) Reopen your tree and try reading messages again 3) If it’s still bad, email us at support@lenalabs.ai (24/7) We’d really love a second chance and, if things work now, for you to reconsider your rating.
Why new years
Response from developer
💗🙌🎉
