Trouble retrieving account
Something’s wrong, even after reinstalling the app. Can’t log in, can’t recover password, …
Btw - the food is great!
Btw - the food is great!
Bugs in rice
The last five spinach Panera and tiki Marsala had bugs in the rice and one of them had a hole chewed into the side and lots of bugs in the rice.
So repulsed that I can’t even look at a deep package 🤢
So repulsed that I can’t even look at a deep package 🤢
Great food, app defective
Great food, app defective
Don’t know what email was used
Could not sign up for an account because it said my phone number was already used. But when I try to sign in, it requires an email address, not a phone number. Since I cannot remember which email was used, I tried a bunch of different ones with “Forgot Password” and never received a password reset email. Guess I won’t be using this app. No additional incentive to keep ordering from Deep either.
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Poor app and rewards experience
In this day and age, this app looks to be have been designed circa 2016. Not a frictionless experience. Top 5 things wrong
1. No Apple Pay integration
2. Save CC for future use doesn’t work. Every single time asks for CC info. Complete nonsense
3. Feedback button is broken. Takes to Google page saying page deleted. I had a huge issue with an order. Don’t know how to contact anyone. What a debacle
4. BIGGEST ISSUE - Rewards program is the worst. Every other place lets you redeem for $10 in meals. This place gives you a side free. Lol. Completely bad rewards program
5. Finally, at the restaurant you don’t have your order waiting for you. You actually have to go up to the counter and ask them for your pick up order. What age is this -1999?? Counter people are always busy and there’s a wait. What’s the use of ordering ahead? Such a poorly designed experience. Start again
1. No Apple Pay integration
2. Save CC for future use doesn’t work. Every single time asks for CC info. Complete nonsense
3. Feedback button is broken. Takes to Google page saying page deleted. I had a huge issue with an order. Don’t know how to contact anyone. What a debacle
4. BIGGEST ISSUE - Rewards program is the worst. Every other place lets you redeem for $10 in meals. This place gives you a side free. Lol. Completely bad rewards program
5. Finally, at the restaurant you don’t have your order waiting for you. You actually have to go up to the counter and ask them for your pick up order. What age is this -1999?? Counter people are always busy and there’s a wait. What’s the use of ordering ahead? Such a poorly designed experience. Start again
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