Deezer User Reviews

Customer Experience

Positive experience49.7% of reviews
Neutral12.6% of reviews
Negative experience37.6% of reviews

~ Based on 2,356 written reviews from the US App Store.

What users say

Is Deezer Safe?

Deezer: Music Player, Podcast appears safe based on user ratings. AppsHunter Safety Score for Deezer is 94/100.

This assessment is based on 36,622 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.7% of ratings point to a safe experience
2.7% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 36,622 App Store ratings for Deezer.

Is Deezer Legit?

Deezer: Music Player, Podcast appears to be a legitimate app. AppsHunter Legitimacy Score for Deezer is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

the queue system is broken

pros: is not spotify
cons: the queue system is completely broken and difficult to understand. if you make a queue and decide to listen to a different song, you WILL lose your queue.

Problèmes persistants

J’utilise Deezer depuis des années polis d’une décennie maintenant et cela fait 2 ans que je rencontre des bugs sur l’application. Ponctuels et parfois absent j’imagine dû au maj. L’application se coupe en pleine lecture, parfois le problème disparaît ou persiste pour une durée indéterminée. Ce problème récurrent est toujours la malgré le fait que je change de téléphone
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Ten artists? Why?

They want me to select ten artists to build a taste profile and there’s no option to close out of the pop up. Fix that, and I’ll change my review.

Bad Experience

Tried to sign up but too many hoops to jump through before u can use the app. Can’t even try it out before signing up. What a joke. Moving on to a different app.

Deezer’s AI stance made me switch from Spotify

After over a decade using Spotify and assuming I would have to put up with similar predatory artist pay and lack of transparency on any platform Deezer won me over. The ability to import all my playlists and most importantly being the only streaming platform that seems to be doing something about the AI slop that has taken over other platforms. THANK YOU for the Transparency. I’m telling everyone I know about Deezer. It is important to me that I support 100% human made art and this is the only streaming service that gives users the ability to do that. I just wish there was a toggle so that I could have 0% AI flagged content show up for me on the platform without having to go to each artist, then album, to see if it has been flagged. Even a tag on the artist page that indicates they have albums that have AI generated content would be better than having to click into the album- but I will take what I can get at this point. Please keep up the AI transparency and flagging - you are winning over many customers because of it!
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0/100

I’ve been supporting this service for years. Then I cannot log in to my playlist all of a sudden. I can but for ridiculous fees. Go suck a big fat one Deezer. I’ve been your biggest supporter for years. Ciao.

Not User Friendly

I desperately wanted to like this app, based off of a few comments I have heard regarding the audio quality.

I couldn’t even see what the app has to offer because of the mind-boggling decision of the app creators to refuse new users access until they fill out surveys.

I should not have to click through numerous welcome slides, numerous tutorial slides, AND THEN be forced to select *ten* artists to “begin the experience.” Heads up, some people want to know what they are signing up for before, you know, actually signing up.

Make welcomes, tutorials, and absolutely anything else other than “play music” optional for an app designed solely to play music.

Save your time, save your frustration, and keep it moving away from this app.
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Really good features, just one minor annoyance.

This is an update to my original 3-star review: since then I’ve been using it more and some of the things that I thought weren’t working actually are, just not in the way I’m used to. Basically when I get into my car, whether I connect to Bluetooth or CarPlay, the music won’t start automatically. With CarPlay I can just tap the Now Playing icon and I’m back in, but with Bluetooth I need to hit play on my phone, so I just need to remember to do that before I start driving. I’m used to Apple Music, which just starts automatically, hence my previous review. Other than that, no complaints: the app works well, Flow is a great feature and throws up interesting things, and I love that I can upload my own mp3s: I’ve been listening to stuff this week that I haven’t heard for years!
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Response from developer

Hello, we are sorry to hear that you are experiencing issues with Deezer. Please contact our support team at http://dzr.fm/ContactSupport so that we can assist you. Regards

Terrible Experience, Waste of Money

I didn’t like Spotify cause it’s unethical so after paying to transfer all my music I got the cheapest $14 membership and whenever I try to search for songs on the app it says error loading which I know isn’t a connection issue cause I’ve tried other WiFi’s and the internet is good. So not only did I have to pay to transfer music but I paid for a membership and can’t search for any music even after updating the app. Waste of money for me, will be unsubscribing sadly
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Сырое

Приложение нифига не работает как часы. Оно полностью сырое. Вылетает плохо грузит музыку виснет. База песен да больше но это не оправдывает сами баги и глюки программы. Прошу решить проблему с проблемами в загрузке и вылетом приложения. Так пока максимум 2 звезды

Flow?

So much random stuff on flow. It’s hard to correct my algorithm.

Ease of use

I used other music streaming sites. But this is by far the easiest to navigate and use. I particularly love the artist mixes of music.
I have a high end Hi-Fi driven by a WiiM Pro. Which makes Deezer sound fantastic.

Mon avis

De fois sa bug et parfois pas de paroles et pas bonne traduction

Not free

I looked up free offline music apps and this app popped up. "No WiFi, no problem!" You have to pay $14 to download music🙄

it’s alrightt

i downloaded all of my music and for some reason whenever the app is offline i can’t access it, even though it’s downloaded.. kinda frustrating :’)

Could be great, but for a few issues

I really wanted to like this, because I’ve used it before and enjoyed it, and I wanted to load in a few mp3s of tracks which aren’t available on streaming platforms. I just couldn’t get on with it though: the main annoyance was that every time I wanted to listen to music, the app had lost my current playlist so I had to search for it again, even if I hadn’t actually closed the app - this happened with earphones, and in the car, didn’t matter whether I used Bluetooth or Apple CarPlay, the same thing kept happening. It’s a real shame, because the user interface is good, there’s a great selection of music available, and the Flow feature is excellent. If the issues can be sorted, I’d happily use this rather than Apple Music.
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!!!

Only works when connected to WiFi if you using mobile data regardless of its 4g or 5g this app does not work at all

App refuses to connect

This app drives me nuts, it randomly stops working blaming my internet (2.5Gb Fibre) that's working perfectly, I delete and re-install the app and miraculously it starts working again.

It’s ok BUT!

The app is okay for a music app, however the price is not worth it. It’s definitely overpriced and has less to offer than other music apps that charge less.

Probably best music app out there

The fact how cheap the premium and family pack is, it’s just incredible, Deezer is the best out there in my opinion