DeliveryManager

STRONGPOINT DELIVERY MANAGER Our Delivery Manager software helps staff plan and manage online ordering and pick-up. It lets your team proactively plan order flow and manage deliveries with maximum efficiency. StrongPoint’s Delivery Manager module takes over after your picking is done to ensure that the perfectly picked order now reaches the customer in the perfect way. The Delivery Manager module handles all communication with both the customer and your staff, ensuring that the customer receives the best possible customer service when arriving to pick up the order. The Delivery Manager solution also provides your staff with the best possible support to offer great customers support; for example, the solution ensures that the staff know exactly what the arriving customer is there to pick up, where the picked goods are located within the store and ensures that the first arriving customer gets supported first etc. It also allows the staff to inform the arriving customer if there are any discrepancies in order to be able to offer other items or in general give that extra good customer support.