Denver Zoo Mobile User Reviews

Customer Experience

Positive experience9.0% of reviews
Neutral3.0% of reviews
Negative experience88.1% of reviews

~ Based on 67 written reviews from the US App Store.

What users say

Is Denver Zoo Mobile Safe?

Denver Zoo Mobile does not appear safe based on available data. AppsHunter Safety Score for Denver Zoo Mobile is 46/100.

This assessment is based on 126 user ratings, with an App Store average of 2.1/5.

Safety Analysis

25.6% of ratings point to a safe experience
3.2% of ratings suggest some concerns
71.2% of ratings point to a risky experience

~ Based on 125 App Store ratings for Denver Zoo Mobile.

Is Denver Zoo Mobile Legit?

Denver Zoo Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Denver Zoo Mobile is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible app

This is a terrible attempt at an online service for the zoo.

Can’t login without the app crashing. Can’t change address to allow credit card payment.

Better to just delete the app and use the website

Fix the map

1. Map should be at a closer zoom level with more detail
2. Map should show heading so it’s easier to navigate

Or just link to google maps which honestly you won’t be able to compete with. We got lost a bit at the zoo and switched to google maps and it was much easier to get around.

Pretty much useless except for digital membership card

The app has my digital membership card which is great. The rest is functionally useless. The map is super low resolution and not up to date with the online map, I can’t find the menus, the schedule for any day except today won’t load, and the special events (e.g. Boo at the Zoo) keep touting the app for things like event offerings, none of which show up in the app. Special event tickets also don’t seem to load. So, it replaces a membership email but that’s about it.
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Map and login doesn’t work

Every time I try to log into my account for the Denver Zoo on this app, it shuts the app down as soon as I click the “Login” button. Same with the map. If I click on the map button at the bottom, it will close the app out and I can’t hardly use this app.

Please improve the map and GPS functionality

I tried their app when navigating around the zoo and found myself wishing I had a paper map. All the minor paths are not shown and the ability to zoom in is very limited. I sure a detailed map of the zoo is available - why not use it?

Doesn’t work at all

This app is essentially nonfunctional. Anytime I open it at the zoo, my membership card is not loaded. Even when I sign in, I can’t access the card, past visits, or any credits for carousel rides. I wanted to check the daily schedule for tomorrow and it won’t load… the website says to check the app but it’s not there. I have been a member long enough that I remember and miss the prior app, which worked consistently!!!
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Trash

Log in crashes app, trying to purchase tickets crashes, looking at map crashes app, might as well delete the darn thing from the app store, it is worthless

Membership Card Glitch

After renewing my membership the app correctly shows it as expiring next year. However when I ad the digital card to Wallet it shows the old expiration date for this year.

Crashes

Cannot add passes to Apple wallet as the app crashes every time. I have deleted and reinstalled several times.

Doesn't work

I can't even log in. It keeps asking me to log in and crashes.

The Worst

This might be the worst app I’ve ever used. Crashes almost instantly, and every button takes you to the website instead of being able to do anything in the app. What’s the point?

Evan Nordby

Great app it can help you get across the Denver zoo and it tells you the animals name like I said great app.

Doesn’t even open

The app won’t even open and I can’t access my membership recently purchased

First work

I can’t open the app without it immediately crashing.

Terrible Application

App will not run on iOS 18, please update ASAP.

Disappearing act

I downloaded the Denver Zoo app from the App Store. It’s visible on my desktop but when I click on it, it blinks and nothing else happens. I’ve updated my phone, I’ve removed and re-downloaded, I’ve reset my phone and nothing. Disappointing.

Crashes

Crashes upon opening the app.

App won’t let me open it

The app won’t even let me open it on my phone. It just glitch quits on me and doesn’t give me any reason for it.

Can’t open the app

I can’t get the app to open

Doesn’t open

App won’t even open. Removed and downloaded a second time. Same problem.