DergoApp

DergoApp turns your Facebook Messenger and Instagram conversations into ready-to-ship orders — automatically. If you sell through social media in Kosovo or Albania, you know the drill: a customer messages you, and you copy their name, phone, address and product into a spreadsheet or courier form by hand, one order at a time. DergoApp removes that step. HOW IT WORKS • Connect your Facebook Page and/or Instagram professional account. • Set a trigger word you already use to confirm an order (e.g. "Porosia u konfirmua"). • The moment you type it, DergoApp reads that conversation and extracts the customer's name, phone, address, city and product using AI — no manual typing. • The order lands in your dashboard, ready to send to your courier with one tap. KEY FEATURES • Automatic order capture from Messenger & Instagram DM conversations • Works with Meta's built-in AI sales agent, not just human replies • One-tap dispatch to your connected courier (Posta Beki, Izis, Delex, Express Posta, N'post, Posta Flex, Posta Cheetah, Posta Fiks, Postman) • Extract an order from a screenshot when a conversation isn't in your inbox • Stock and product tracking • Push notifications the moment a new order comes in • Duplicate-order detection • Multi-page support for agencies managing several sellers Built specifically for the way Kosovo and Albania sellers actually run their shops on Messenger and Instagram — not a generic CRM adapted after the fact. Questions or need help getting set up? Write to support@dergo.app — we reply fast.