Dermatology First Derm User Reviews

What users say

Top reviews

Scam

Paid , sent a picture of my thigh and stated what condition I had and that OTC lotions didn’t work. The reply 6 hours later was agreement on my condition but on my shoulder !?! And recommendation for product formulation not an actual product name or a rx medication which is what was the purpose .
So infuriating ..
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Fast & Easy!

A very helpful app that’s simple to use, with results reviewed by a medical expert and available to the user as fast as eight hours from submission.

Very

This app provided everything it said. I had a patch of skin causing me concern. The evaluation was professional and accurate giving me facts for plan going forward.

Very fast and thorough answer

I sent a question through the app on Saturday night and by Monday morning, I had a thorough response by one of the dermatologists. So happy with this app, definitely I would use it again. Thanks

Scam don’t use

I was experiencing hives and a rash and I took picture to see what could be the cause. I stated that I took prednisone and Benadryl, but wasn’t having any relief.

After taking pictures and waiting 48 hours for my response I was told “ you have hives” try using Benadryl or Claritin. I spent $50 to find this out. This app is a scam. Don’t use it.
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Incorrect diagnosis

I can’t recommend them. I thought they were good until I got a second opinion in person. Funny thing is, I showed the in person dermatologist the same photos I put on this app. This app gave me a scary incurable disease and I’m glad they were wrong. And I paid for the fastest shin 8 hours service and got it after 48 hours and they won’t respond to my email to adjust the price. This app is a scam to me at this point.
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Replied faster than expected

I used the website to submit not the app but it’s a very helpful service! I paid for 48hr response but they got back to me in about 30hr. The issue I had was something I’d never would have been able to identify on my own since it didn’t appear as a result when googling or asking ChatGPT. Glad I used it instead of self-diagnosing!

They did miss answering the second half of the question I asked but it wasn’t as important.
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Scam

They said I will get an answer back by 48 hours but then still didn’t get one after 4 days. This is a scam don’t download it.

Reassured by a real doctor

I was concerned about a skin rash and was tired of waiting weeks for a dermatology consultation. Started using First Derm and was really reassuring. I received a professional and detailed response in just one day. Highly recommended.

Doesn’t load

I downloaded app but when I open it, I get a blank screen. Opened using iphone16

You have to pay to even some what use the app ☹️

I couldn’t even submit anything without having to pay. And you had to put in your city and county which was a little odd. So that is why I have this one star.

Saved time

Straight to the point and fast. Now I have started the treatment plan

Best ever

I had a worrisome spot on my skin and wanted to know what it was. First Derm shared clear information that made me feel relieved. They recommended a dermatology visit for further inspection, so now I can continue with some peace of mind.

Don’t use it! Scam!!! download K health

Scam!!! $65 to Google search what you have. They are not allowed to prescribe. They will give you a generic diagnosis and tell you to saw a derm in person! I could google people’s pictures and do the same. SCAM. Not doctors.

Great Information (Put my mind at ease)

I contact First Derm for a second opinion.
They fortified what my dermatologist said for my diagnosis.
I am happy with service.

Not bad

I sent 2 pictures and got a good response. The only thing I would like to see added is a way to ask a follow up question.

SCAM - Just use Chat GPT

This company is a complete waste of time and money, they took nearly 48 hours to confirm what Chat GPT or other AI apps can tell you, not to mention the extortionate pricing. The otc treatment they recommended didn't was far inferior to what any chat box can offer.

STAY FAR AWAY FROM THIS SCAM COMPANY
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It works

I had a suspicion that I may have dermatitis or psoriasis in my scalp but I didn’t have a way to find out since I don’t have any health insurance so I decided to give this app a try to see if I could at least get in contact with the dermatologist to be able to diagnose it without paying thousands of dollars. My case was reviewed and confirmed as psoriasis or dermatitis as well as I was given at home treatment options. It’s worth it
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Didn’t address one of the concerns I had

I know the diagnosis they gave me is wrong as they didn’t address the skin irritation I had (arguably the main concern). No feature to ask a follow-up question or anything like that. Very disappointed and disheartened.

App won’t even open

Not sure how this has over 4 stars. The app won’t even open