1. Home
  2. 🏥 Medical
  3. DermTech Connect
DermTech Connect

DermTech Connect

Is it a mole or melanoma?

23 ratings
7 reviews
💪 Health & Fitness
🏥 Medical

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • July 28, 2021
  • September 22, 2023

Developer

DermTech Operations, Inc.
✨Promote your app ✨
DermTech Connect screenshot #1 for iPhone
DermTech Connect screenshot #2 for iPhone
DermTech Connect screenshot #3 for iPhone
DermTech Connect screenshot #4 for iPhone
DermTech Connect screenshot #5 for iPhone
⭐7
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app allows users to submit photos of suspicious moles for evaluation by an independent dermatologist. Receive an assessment within approximately 48 hours for a consultation fee. It may also facilitate ordering a non-invasive genomic test for further analysis.

✓Submit mole photos for evaluation
✓Receive dermatologist assessment
✓Order non-invasive genomic test
✓Telehealth skin melanoma screening
✓Secure user account management
Show original description

What's New in DermTech Connect

2.2

September 22, 2023

Changes and notices about service modifications.

User reviews

Most RecentHighest RatedLowest Rated

Told wrong info

I was told a questionable mold was actually acne scarring which is incorrect. Theres no way to speak nor reach anyone about this concern. Dont waste your money.
White_Rice._White_Rice._

Zero contact info

This company partners with derms who churn and burn through these photos and take no onus or responsibility for the info they give. They purposely provide no way for the user to contact the derm they are connected with (to provide additional info) nor do they provide contact info for their own customer support. Stay away - you will get charged for a lackluster diagnosis, if even done by a professional at all.
Show more
Whistle_is_a_ripoffWhistle_is_a_ripoff

Response from developer

DermTech Connect enables a user to connect on their own time with an independent, board-certified dermatologist. Each image or submission is evaluated by the dermatologist. The dermatologist provides their evaluation through the app and if they deem it necessary they may contact the patient. The platform is structured as an asynchronous interaction with the dermatologist to ensure a convenient and quick way to have a suspicious mole evaluated. Customer support can be reached at telehealth@dermtech.com or (866) 394-1117.

App does not let me sign in again

I cannot pull up my initial results now and have contacted customer service. They cannot fix this situation.
jennbadgerjennbadger

Response from developer

We’re sorry you’re having trouble accessing your results. We’re not sure why you’re encountering this problem and are investigating it. If you contact telehealth@dermtech.com or (866) 394-1117, they can help you access your results.

Sign In with Apple does not work

Tried twice and Sign In with Apple does not work. The app needs work. When simple things like signing up don’t work, it’s hard to trust this app with helping diagnose skin cancer. Just find yourself a doctor that carries the test until they find a better developer for their app
ATXkidATXkid

Response from developer

Apologies for any inconvenience you experienced. Thank you so much for your feedback. We heard you and fixed the technical issue. Note, the app enables a board-certified dermatologist to evaluate photos of a suspicious mole. Based on their evaluation, the dermatologist will provide recommendations on next steps.

Awesome at home skin cancer assessment

Who wouldn’t want a simple way to skin cancer and access to a non-invasive test- without having to make and drive to a doctor appointment
DingoJakeDingoJake
See 2 more reviews

FAQ

How does DermTech Connect work?

DermTech Connect allows you to take a photo of a suspicious mole, submit it for evaluation by an independent dermatologist, and receive an assessment within approximately 48 hours. The consultation fee is $39 per mole.

What is the cost of using DermTech Connect?

The consultation fee for evaluating a suspicious mole through DermTech Connect is $39 per mole, payable by credit card only. Insurance is not accepted for these professional services.

Can I use insurance with DermTech Connect?

Insurance, including Medicare or Medicaid, is not accepted for the professional services provided through DermTech Connect. However, the DermTech Melanoma Test, if ordered, may be eligible for reimbursement depending on your insurance plan.

What is the DermTech Melanoma Test?

The DermTech Melanoma Test is a non-invasive genomic laboratory test that may be ordered by a dermatologist for further evaluation of a suspicious mole. It is a clinical laboratory test and may be subject to co-payments or deductibles.

Is DermTech Connect available in all states?

No, DermTech Connect is not available in certain states, including Arkansas, Delaware, Idaho, Minnesota, New Hampshire, Vermont, and the District of Columbia. Availability may change.

What is the age requirement for DermTech Connect?

You must be 18 years of age to register for DermTech Connect. All information provided in your account is considered your information as the account holder.

What kind of medical services does DermTech Connect offer?

Health services made available through DermTech Connect are limited to screening for skin melanoma utilizing telehealth. These services are not a replacement for regular preventive health, skin, and other primary care or dermatology services.

How often is DermTech Connect updated?

The latest version of DermTech Connect is 2.2, which was last updated on September 22, 2023. This indicates regular updates to improve functionality and address any issues.