Desk Intelligence
Resident experiences, elevated
About
Manage your building's services and connect with neighbors. Communicate directly with your building team, reserve amenities, submit maintenance requests, and manage guest access. Enhance your residential experience with streamlined communication and service management.
What's New in Desk Intelligence
2.0.2
August 26, 2026
This version includes a variety of improvements that include: A new tab for package history. A new battery level indicator for apartment door locks. A new view for replies in the community forum. A new quick route button to view your managed Wi-Fi information. A new help desk module for managed Wi-Fi help. A revised temperature dial for managed thermostats. Better support for password managers.
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FAQ
What can I do with Desk Intelligence?
Desk Intelligence allows you to message your building team directly, reserve amenities and pay fees, provide instructions for services like valet, submit maintenance requests, and engage with neighbors in a community forum.
Is Desk Intelligence free to use?
Yes, Desk Intelligence is available for free on supported devices. There are no costs associated with downloading or using the core features of the application.
What devices support Desk Intelligence?
Desk Intelligence is supported on iPhones and iPads, providing a seamless experience for Apple users.
How often is Desk Intelligence updated?
The latest version of Desk Intelligence is 2.0.1, which was last updated on May 13, 2026. Updates are released to improve functionality and user experience.
What is the age rating for Desk Intelligence?
Desk Intelligence has an age rating of 4+, making it suitable for a wide range of users.
Can I pay for amenity reservations through Desk Intelligence?
Yes, you can reserve amenity reservations and pay any required fees directly within the Desk Intelligence app.
Does Desk Intelligence have ads?
No, Desk Intelligence does not contain advertisements. The app is designed to provide a clean and uninterrupted user experience.
How does Desk Intelligence improve the resident experience?
Desk Intelligence elevates the resident experience by streamlining communication with building staff, simplifying service requests like maintenance and amenity bookings, and fostering community interaction through a dedicated forum.
