Deskero

Deskero

Help desk software

0 ratings
3 reviews
Free

Details

  • Released
  • Updated
  • December 21, 2014
  • December 15, 2025
Deskero screenshot #1 for iPhone
Deskero screenshot #2 for iPhone
Deskero screenshot #3 for iPhone
Deskero screenshot #4 for iPhone
Deskero screenshot #5 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

Empower your team with a mobile help desk solution. Manage tickets, chat with customers in real-time, and monitor social media interactions directly from your smartphone. Streamline customer support with powerful tools designed for on-the-go assistance.

Ticket management
Real-time chat
Social media monitoring
Agent dashboard
Customizable views
Predefined answers
Automated scenarios
Show original description

What's New in Deskero

1.4.16

December 15, 2025

Improved keyboard management.

User reviews

Closing the app by itself

When I try to open, it closes by itself immediately

So fast and responsive!

Great app, greater company! We’ve been using Deskero about 3 years now and the team has always been so helpful!

Nice app

Good functions with easy to use UI

FAQ

What are the main features of Deskero?

Deskero allows you to manage all your tickets from start to finish, reply instantly, monitor team activity, and chat with customers in real-time. It also includes social media monitoring and customizable agent dashboards.

Is Deskero available on multiple devices?

Yes, Deskero is available on iPhone, iPad, and iPod. It also supports Mac for a comprehensive cross-platform experience.

How often is Deskero updated?

Deskero was last updated on December 15, 2025, with version 1.4.16. This indicates a commitment to ongoing development and improvements.

What is the age rating for Deskero?

Deskero has an age rating of 4+, making it suitable for a wide range of users and appropriate for younger team members.

Can I collaborate with my team using Deskero?

Yes, Deskero facilitates team collaboration through features like sharing notes and an internal chat system, allowing agents to work together efficiently.

Does Deskero offer any automation features?

Deskero allows you to use customized scenarios to automate recurring actions directly from your phone, streamlining repetitive tasks and saving time.

How does Deskero handle customer inquiries from different channels?

Deskero monitors incoming requests from email, social networks, and chat, consolidating them into a unified system for efficient management and response.

Does Deskero have ads?

No, Deskero does not contain advertisements, providing an uninterrupted user experience for managing customer support.