Deskpass User Reviews

Customer Experience

Positive experience36.8% of reviews
Neutral10.5% of reviews
Negative experience52.6% of reviews

~ Based on 38 written reviews from the US App Store.

Is Deskpass Safe?

Deskpass appears mostly safe based on user ratings. AppsHunter Safety Score for Deskpass is 73/100.

This assessment is based on 43 user ratings, with an App Store average of 3.7/5.

Safety Analysis

62.8% of ratings point to a safe experience
4.7% of ratings suggest some concerns
32.6% of ratings point to a risky experience

~ Based on 43 App Store ratings for Deskpass.

Is Deskpass Legit?

Deskpass appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Deskpass is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buggy, unusable and unmaintained

Rife with usability and functionality issues. Last update three years ago says most of what you need to know.

Great service. Horrible app.

This app is so buggy and unreliable I can only bear to use it because my company subsidizes the service. Otherwise I would avoid.

Mediocre, obsolete app

The last release of this app appears to have been three years ago — that tells you how much the developer really cares.
It does the bare minimum: allows you to book a space and check in: fair enough, but it also logs me out all the time (sometimes I will log in, book a desk, and ten minutes later have to log in again to check in), and does not have an option to log in with FaceID.
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New pricing prohibitive

The old $50 for 5 day monthly membership was amazing. The new model of pay per visit just isn’t good enough to convince me to use it often when 2 visits costs more than the old monthly membership. And let’s be honest, the spaces I’m going to are not full. I’m basically a fly on the wall using no resources except a bit of WiFi and some water, and I’m never there past 2pm when I leave to get my kid from school. So it just isn’t worth it. It sure used to be nice to get out of the house once a week to break up the WFH monotony, it just isn’t worth it now
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Great platform. Bad app.

This review is specifically for the app, which is a headache. 1) I constantly get logged out. 2) Map view is rough — it appears like there are many Desks in my area, but when I click in, many places are Meet Only, even though I have the “Desk” filter on. Deskpass as a platform is great and I’m glad my company provides it and pays for it, as prices at many spaces have increased.
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Great platform. Bad app.

This review is specifically for the app, which is a headache. 1) I constantly get logged out. 2) Map view is rough — it appears like there are many Desks in my area, but when I click in, many places are Meet Only, even though I have the “Desk” filter on.

Deskpass as a platform is great and I’m glad my company provides it and pays for it, as prices at many spaces have increased.
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Useless

Availability not up to date

Bad

App unusable (didn’t let me book), website almost unusable (sounds good button hidden below scroll on mobile, no confirmation email)

Lacking

Nothing in my area. The places they did have listed were no longer available but hadn’t been removed from the app.

Not able to create an account

Filling out all the info doesn’t enable the create button. Seems like there’s no way to create an accountl

Questionable business practices

I joined DeskPass early 2019, and was really happy with it.
Then the pandemic hit, and all coworking spaces vanished from their app.
Now in 2022, most of those workspaces have disappeared from the app with very few undesirable ones left.
In addition to that, the company started unpausing my account automatically and charging me for months when I wasn’t using the service.
When I contacted them to request a refund, they said that I should either cancel or keep paying my account every month, which is a big annoyance.
I requested that my account would remain active and paused, but instead the company canceled my account, which led to losing hundreds of dollars worth of credits that I have already purchased and can no longer use.
Honestly, I cannot find a single reason to use or recommend DeskPass at this point. Better alternatives with cheaper prices and more available locations are now possible, so I’d recommend looking elsewhere.
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The worst coworking membership

Where to even begin.

Let’s start with the plans:
There are on 19-22 workdays in a month, and most spaces are only open on weekdays. When would I ever need 25 credits?? There has to be something between 12 and 25, or have spaces that offer better hours

The spaces:
There’s no consistency between the spaces. Good luck finding the secret methodical entrances to each one.

Some spaces don’t communicate their hours accurately on Deskpass so prepare to waste time driving to a place only to find it closed.

The app:
I’m on iOS and it’s buggy. Feels terrible
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Easy to use app, great selection

The Deskpass app is so easy to use and provides a good selection of affordable workspaces in my city.

Makes hybrid work fun, convenient, & productive

Deskpass gives our company the ability to choose the most optimal work places to get work done. We use on-demand meeting rooms and offices to collaborate or get that total deep dive mind space, and day-desks for spontaneous decisions on where we need to be and work.

We often plan our weeks together using Deskpass’s space links and have developed fun and productive work pods using Deskpass that are convenient to where we live.

Nothing replaces seeing my team and clients in person and Deskpass makes this easy and convenient for us. Its one of the first apps I look at in the morning to plan my day. Way to solve hybrid work Deskpass!
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Game changer

This app is incredibly easy to use and gives me access to desks, phone booths, meeting rooms and offices all over the world, on demand whenever I need them. My company has a team account and pays for it too, which makes it all the better!

Found Deskpass at just the right time

Glad to have found out about Deskpass recently. I just moved down to Miami during the pandemic and was still getting my “remote work” routine together. But just like in a new city, the questions are always: where is the most optimal place to work for easy commute and not too busy but still a vibe, etc. And for me, I also had to factor in a place that is close enough to each one of my daughter’s school and aftercare activities. So each day getting to use Deskpass to try out amazing co-work spaces in Corral Gables, Brickell, Wynwood, and other areas was super clutch. Deskpass let me stay focused on my work while still being the best #girldad 😇.
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Must have for remote workers

I use Deskpass to book meeting rooms to meet with clients, and private offices by the day or week when I need time away from home or to collaborate with my teammates. The app is great, easy to navigate, sleek design, and their customer support is always available during business hours if needed. I will never go back to meeting with clients at Starbucks! Thank goodness. Love this app.
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App Update Not Functional

After the new update, the app no longer even opens. Goes to a rotating loading circle endlessly. Definitely frustrating when trying to check in to a reservation and now I’m forced to use the mobile website. Needs work to function again and when it does, to function less like the mobile website and more like an actual app.
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A really great tool to have

I like working at hone and then there are times I don’t. It’s nice to have the option to step out into a professional setting. Super easy to use the app and a free trial makes it super easy to try. Worth a shot for sure! The prices are very reasonable too. Some Spaces are cool as hell too.

Easy to use app, great product!

I use Deskpass to help me find Coworking spaces in Chicago and across the US when I travel. The app makes it easy to find workspaces and conference rooms when I need them.