Out of my sight manager
Somehow Dewalt went from something that was slightly broken but useable to another App that is even more cantankerous than the first. Links are broken everywhere, after contacting support I went from the 7 circle of hell to maybe the 4th and It runs in circles when agreeing to the TOS. The link and app was doing the same shenanigans when telling me I need to reset my password.
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Bad move
Had an app that worked for me for years, now I haven’t neen able to reset my password as requested and no response from tech support.
Something so simple and now nothing works🤬🤬🤬
Something so simple and now nothing works🤬🤬🤬
Why did you get rid of the tool connect app?
I’m not a business owner. I’m just a guy who wants to use his dewalt work light as a backyard light. I used to be able to turn it on with the old tool connect app before I went outside in the dark. Now I have to fumble my way through the dark to get to the light to turn it on manually. I’ve tried with this app but it asks for a company code to be able to create an account. Why doesn’t Dewalt care about the average consumer any more?
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This app is terrible
Tool connect used to work fine. I was kicked out and had to download this app. Can’t even create a new account now. Terrible app
How is this live?
Guys, guys, guys. Either take this limping jalopy down for long enough to make it worth using, or spend the time and money to build something new. Leave the legacy app up for people who are too entangled to switch and release a clean app that does the basics well. I’m just trying to put together a list of my tools with some simple info, but multiple tools aren’t even in the database - several tools with QR codes don’t bring anything up.
A major manufacturer of this stature offers an app where the keyboard doesn’t even show up when you select a text field. Not a good look.
A major manufacturer of this stature offers an app where the keyboard doesn’t even show up when you select a text field. Not a good look.
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