Terrible
Based on my experience, nothing good has come from this app. It takes at least 30 minutes to connect the bat sensor to the phone every single time you want to use it! The app is extremely slow and glitchy. Once I finally get the sensor to connect, the app will either completely crash, the sensor randomly disconnects losing all swings you just took, or it just won’t read and swings at all and constantly stuck on a loading screen. When the app crashes, you have to close the app and open it again which disconnects the sensor forcing you to take at least another 30 minutes. The technology in the sensor and app just doesn’t seem strong or stable.
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Keeps Getting Worse
Great product when I first bought it for my son. Now the app crashes every other session or won’t read swings in lessons. Also there has been no new content for almost two years. At this point I might as well get a Blast Motion and save on the subscription.
Ish…
This app gives great data, when it works. 7 times out of 10, it will crash after it pulls the data off the bat. And there is no way to look at “last data collected” or anything. Once you look at it, or the app crashes it’s gone forever. There is no way to back and look at prior data to compare it or anything. We just spent an hour in the cages, I pulled the data, the app crashed, and it’s gone. No information. I don’t understand how there is no option to view old data.
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Response from developer
Thank you for your feedback! We actually do have a way to look at past data that has been collected. We suggest that you reach out to our Customer Care team, which will help you locate this data. Their email is support@diamondkinetics.com
Good: wish there was more options
My son is really enjoying the sensor. I am as well as it helps develop his swing and see where he needs to improve. I wish there was a way to see individual sessions at a later date as opposed to only the overall breakdown. Other than that we like it a lot.
Response from developer
Thank you for your feedback! We are happy to hear that you are enjoying the Diamond Kinetics app. There actually is a way to view your Swing History following a swing session. If you log into app.diamondkinetics.com with the same credentials that you use in the Diamond Kinetics app, you can break down each individual swing. If you need help with this, feel free to contact support@diamondkinetics.com with any questions that you may have!
New firmware
Very frustrating that I can’t update the size of the bat. It stays with the new firmware I need to reset Bluetooth. I reset it and it kicks me out. So whack.
