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Dick Smith Shopping Australia User Reviews

Dick Smith Shopping Australia
🌟 Lifestyle
🛍️ Shopping

Customer Experience

Positive experience21.4% of reviews
Neutral21.4% of reviews
Negative experience57.1% of reviews

~ Based on 14 written reviews from the US App Store.

Is Dick Smith Shopping Australia Safe?

Dick Smith Shopping Australia appears safe based on user ratings. AppsHunter Safety Score for Dick Smith Shopping Australia is 92/100.

This assessment is based on 388 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.0% of ratings point to a safe experience
3.2% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 373 App Store ratings for Dick Smith Shopping Australia.

Is Dick Smith Shopping Australia Legit?

Dick Smith Shopping Australia appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Dick Smith Shopping Australia is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Login

Login is clunky
Keeps asking for email, again and again, poor design.
Don’t bother.
Nothappyjan7Nothappyjan7

Awesome site

If you can’t find something, chances are Dick Smith has it. I have used Dick Smith lots of times and I recommend them to friends.
DockerelleDockerelle

Great fun to shop

Always simple way to shop
YathuyindiYathuyindi

Sunny mood tablets

Good product so far, husband felt it was helping a bit after his first bottle.
Biggest problem takes way too long to receive once ordered.
4 weeks total before received.
Not good enough, especially coming from NSW and we live in WA.
Not dispatched until a week after order placed, then 3 weeks total before receiving.
Place order beginning of February still waiting.
Husband has been out for 2 weeks, which has broken the cycle of them constantly doing their job.
Had to place another order today 2 bottles which puts you in financial strain, to make sure they arrive before he runs out.
The process needs to be a lot quicker.
Not very efficient.
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Dee 1321Dee 1321

Better then kogan

Underrated
Saint AdamSaint Adam

Scam

They sign you up for a paid membership without you knowing. Beware of the yearly charge that will start coming out of your account a week or so after your purchase. Your card details will be saved.
JC GamblerJC Gambler

LG remote control

The item I received is faulty, and I have been unable to reach customer support through the app despite several attempts. I haven’t even been able to get an invoice, it keeps saying “Pending”. Customer care is non existent.
thtfgdgdthtfgdgd

$5 off first purchase on app?????

Sorry to give a negative review with my first app purchase but the check out process did not allow me to put a promo code in before confirming the payment…so disappointing!
Sad 😫Sad 😫

Response from developer

Hi there, the discount code APPLOVE can be entered when viewing your cart. If you aren't able to enter the discount code, you may be ineligible for the discount. If you believe you should be eligible, simply get in touch with our Customer Care team (tap 'Account', then 'Contact Customer Care') and we'll be happy to look into it further for you!

Scammers

The worst app I have ever encountered, I bought a product which doesn’t match the description and other product was not even the size so I wanted to return but there was no means of contacting the supplier or an easy way to return. I tried every possible way but no answer. Even Temu has better way of returning products. And it deduct money from my account without my permission.
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Hritik11111Hritik11111

Response from developer

Hi there, thanks for sharing your feedback with us. This definitely doesn't sound like our intended customer experience - please contact our Customer Care team (tap 'Account', then 'Contact Customer Care') and we'll be more than happy to help!

Postal carrier

No postal carrier information . Could not find ????. Will parcel be registered or just a drop off. Concerns of security is low
Boo I’m youBoo I’m you

Response from developer

Hi there, thanks for getting in touch. If you are still waiting on your order, please send your order information and contact details to app-feedback@kogan.com.au and we'll be sure to look into this on your behalf.

Shopping

Great deals
ufuxduffufuxduff

Response from developer

Hi there, thanks for taking the time to leave your positive review! We hope you continue to enjoy shopping with us.

Sent the wrong phone TWICE!!

My dad ordered the iPhone 14 Pro in deep purple with 128gb of storage for me. When it arrived it was an iPhone 14 but we paid the price of the 14 pro so we sent the 14 back out and the new phone arrived on what should’ve been the iPhone 14 Pro but was instead another iPhone 14. Seriously?! Is it that hard to do your job properly. Terrible service and very disappointing. 😡

P.S they also charged us an extra $129 for no reason.
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Amyas TracyAmyas Tracy

Response from developer

Hi there, thanks for sharing your feedback with us. This definitely doesn't sound like our intended customer experience - would you be able to send an email to app-feedback@kogan.com.au with the details of your order and existing cases with our Customer Care team? We'd like the opportunity to investigate this further on your behalf.

Mick

Online order kept reverting to old address. Hours of my life and $30 lost.
Wally127Wally127

Response from developer

Hi there, thanks for sharing your feedback with us. This definitely doesn't sound like our intended customer experience - please contact our Customer Care team (tap 'Account', then 'Contact Customer Care') and we'll be more than happy to help!

App went round in circles

Had to enter my PayPal details 5 times before it directed me to the actual payment button
Thermo unhappyThermo unhappy

Response from developer

Hi there, thank you for your feedback. I do apologise for the inconvenience caused. We can confirm our team has now rectified the issue - please update the app to the latest version! Should the issue persist, feel free to email us at app-feedback@kogan.com.au and we'll be more than happy to further assist.