I retract the previous statement
i immediately found exactly what i was looking for and am not sure how to retract my review so here’s 5 stars…
Difficult to cancel subscription
There is no easy way to cancel your subscription, you have to contact them to cancel it. And it does auto renew.
Since when was this no longer free?
Dismayed to receive a communication from Diffuser Blends saying my account access would end in 14 days if I didn’t start paying. All for access to information that is readily available on the internet for free? Such a shame, as it was a neat little app, despite the bugs. Won’t be using this again.
Great app but limited support
I am trying to cancel my annual subscription but I forgot my password and the forgot password link doesn’t work. The app is great otherwise!
Almost there
I love the open sharing concept and it’s easy to save your own blends and view blends that you can make with your EOs on hand. I do think it’s missing some search options. If I could search by oil or set of oils within my oils on hand, that would be so much more useful. There are so many recipes on here that if I want to search for something with a certain EO, I’m scrolling for hours trying to find just the ones I can make with what I have. Thanks for making this app. Please keep improving.
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Paid but no access to content!
After enjoying my subscription for the first year, I paid to renew for another year but got locked out of my account as soon as they took the money. There is no help online and no replies to emails. Avoid!
Just paid and now says account canceled?!
I just paid by credit card few hours ago and you removed credit card and now says account canceled and says I have to activate and pay again! Please restore/activate my account as I paid before ended I paid almost $15 aud! And I can’t access my account I paid for a full year Please activate my account Sonia Santos
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Edit to my previous review
The bug seems to have been fixed and the app and subscription are worth it for me so far. It’s nice to have an overview over all your created or tried and loved blends.
iTunes payment
There should be provision to pay via iTunes and also lifetime payment options too.
Love this App
I use this app almost everyday and I’ve got more out of this app than any other in the App Store. If you care about essential oils, it’s a great way to share blends and make your oils go further. I do wish there was a link to each users blends, because if you like their stuff you could check more of their personal blends.
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Update Please
Just started my essential oil venture and love love love this app…butttttt why no updates? Now that I am reading these reviews it makes me feel like the Apple App Store is allowing a company to charge us consumers without them living up to our expectations. As consumers we are willing to help with this, but none, I mean NONE of you links work?! Can someone help?!
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No longer updated?
I used to love this app but nothing has been added since about September. I use revive oils and none of the new oils have been added for many months. I can’t email either. Link doesn’t work.
scam likely!
Do not sign up for this. They will charge your card every year for a one time fee of $9.99. No one will answer you emails or phone calls. You cannot remove your billing information or cancel your account as per the instructions given.
Losing confidence
In the last few months, the app doesn’t seem to be running as smooth as it used to. I used this app almost daily to either find a new blend to try or to share something I discovered. Now, information and images take a LONG time to load, so searching and uploading different blends has become a nightmare. The “info” button in the app doesn’t work and I couldn’t find a contact button on the website. Hope this app will receive a much-needed update soon!
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Would be good if it loaded.
This is a pretty great app, or would be if the images actually loaded. I can google blends faster than it takes for a page to load on the app.
Great app!
I love this app and how easy it is to make or customize blends. The only reason I gave it a 4 star is because the picture banks need to be updated please! They have great ones now but more variety would be nice!
Needs Updating
Slow and buggy as hell. Considering you have to pay a subscription after 7 days you’d think it would be regularly updated and be given more features. No, just two measly updates since it’s release. Great app, can’t find anything else like it but come on devs, updates!
Easy to use
Diffuser blend website is easy to use but the app version is slow to load. Search button in mobile app is not working. I hope they fix it then ill change my rating to 5 stars.
account is difficult to access
I don’t recommend buying this app unless you are certain you will use it frequently. The cost is roughly $36 per year and the app makes it very difficult to cancel an existing subscription. I was unable to cancel it through the App Store or the app itself. Finally I figured out you have to visit the apps website to access your information and cancel. With that said, my review pertains only to account accessibility and not the features offered by the app.
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Excellent if it works properly
I trialled the app...which is an amazing opportunity to try before you buy. Glad I did though, because I was unable to save blend images as photos (which the website advertises you can do & which was a huge selling point for me). I sought assistance by starting a conversation with the support team on the app & got no reply. 7 days in to my 8 day trial & according to the app my query has not even been seen yet. This app would be amazing if you could actually save photos (so that when travelling with oils but no internet access you can still happily blend), but without that option I can just google blends. Was so excited to try your app, but not doing what is advertised & poor customer support means I would be reluctant to subscribe. =(
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