DIGEN User Reviews

Top reviews

Merry

Very baaaaaaad…!
Always NSFW…!

Merry

Perfect

Keeps

Keep bug n won’t save image down to phone , I try so many ways still not working

Great for Daily Creators

Rich creation options,lower cost,and more video generation.l will keep supporting Digen

Error since update with iPhone 13pro and iOS 26

Unable to load asset: "assets/ translations/fr.json". So sad ….

Refund

I requested a refund due to not being able to generate content without the glitching . I kept getting asked to send my email which I did . Then they went in my account again and took another $19.99 out of my account so that’s pretty much $40 they have taken from my account . I am furious and have made Apple aware of this , I had high hopes for the all , but not anymore .
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Response from developer

We sincerely apologize for the experience you have had. We completely understand your frustration. If you submitted multiple requests to cancel your subscription and did not receive a timely response before being charged again, we understand why this would be upsetting. We are sorry for any delays in communication. While email support response times may occasionally be longer due to high inquiry volumes, users can also reach our team through live chat support on the website. We strive to provide assistance through multiple support channels to ensure that subscription-related concerns can be addressed as quickly as possible. If your cancellation request has not yet been resolved, please contact our support team again through either email or live chat and provide your account details. We will review your subscription status and request history and work to assist you as soon as possible. We appreciate your feedback and understand the importance of timely support, especially regarding subscription management. Your comments help us continue improving our service and support processes. The Digen Team

This app bro 💔

I like that your app is not glitchy & laggy. Every time I use an ai model & I tell it to generate the amount seconds applied to the video process, the result is actually a 5 Second video. WHAT THE HELL IS GOING ON?!

Response from developer

Hi there, Thank you for trying Digen AI. We truly appreciate your support and positive feedback — it means a lot to our team. To generate a video with your preferred duration, please use the duration selector below the prompt box to choose the desired length. At the moment, video duration cannot be controlled reliably through text prompts alone. We’re continuously improving the creation experience, and if you have any questions, feedback, or run into any issues, please don’t hesitate to reach out. We’re always happy to help and hope you enjoy creating with Digen AI.

Muito bom

Muito bom o jogo mais eu queria créditos infinitos🙃

Response from developer

Muito obrigado pelo seu carinho e apoio! Ficamos muito felizes em saber que você está aproveitando a experiência criativa no Digen 😊 Nosso objetivo é ajudar cada criador a explorar a diversão da criação de vídeos com IA de forma mais livre. O Digen oferece vários tipos de planos, incluindo o plano de US$19,99, que oferece uso ilimitado para vários modelos populares de vídeo (disponível para modelos selecionados), permitindo que você crie mais com um ótimo custo-benefício. Obrigado novamente pelo seu apoio — mal podemos esperar para ver ainda mais das suas criações incríveis!

Customer Service sucks

I love the app I have no issues with what they have. They lack customer service. I have reached out multiple times to have them manually upgrade my account cause I’m being charged for the ultra pro and nothing has been added to my account yet. I’ve sent them a message in Chat and sent an email I’ve heard nothing and it’s been 3 days. My review could change is someone actually responded to me.
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Response from developer

Thank you so much for your support and kind words, and we sincerely apologize for the inconvenience. We're truly happy to hear that you've been enjoying the creative experience on Digen 😊 Our latest version now supports **self-service subscription upgrades**, and we’d love to welcome you back to try it again. Regarding the account upgrade benefits not being applied, please contact our team through the **live chat in the bottom-left corner of the Digen desktop website (https://digen.ai/en/space)** and provide your account details. Our team will review your subscription status as soon as possible and do everything we can to help resolve the issue. Thank you for your patience and feedback. We are always committed to ensuring that every creator enjoys a smooth and enjoyable AI video creation experience on Digen.

Help

I love the app but the glitching is a main concern of mine and kind of messes up my experience. Also I am not able to download the content that I have created . Are you guys able to look into this ?

Favor atualizem a versão de ios, esta antiga

Esta antigo o app, voltem com o suporte para ios 16.5 pfv

解約できない

サブスクリプションをキャンセルしようとしても出来ません。

Great for the price

App works great depending on device
Great price would buy again

So I downloaded the app & it is glitchy as hell 💀

When I click on the purple “create” button to generate a video, it lags a little bit. Ok, no problem. But when I click on either ai model (Sora 2 or Veo 3.1), it lags. It SOMEHOW RESTARTS THE APP ON ITSELF. AND IT ALMOST REBOOTED MY DEVICE WHICH KINDA SCARED ME. PLEASE FIX THIS, I DONT WANT TO SEE ANYMORE BROKEN PIXELS/PINK RECTANGLES!!
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Merry

After long time, nothing..!

Good but glitchy as all get out

Plenty of free options that I like such as a daily of each model but I find the app crashing a lot maybe it’s just overwhelming my GPU or whatever in my phone because it takes a while for stuff to load but at least it works lol

Was a good app

This app was pretty good when I first started using it but now every time I try to generate a sora 2 video, it keeps failing and says that the number of videos is too high. This is on the ultra plan subscription.

Spam

my account Ultramax can not cancel.

Says unlimited Sora but then upgrade?

Why do you show unlimited Sora and veo when I can create only one? Unfair

Trash

The video creation is perfect but the app crashes everytime and once I use it, all my phone starts lagging and crashing