DIGEN User Reviews

Customer Experience

Positive experience28.6% of reviews
Neutral0.0% of reviews
Negative experience71.4% of reviews

~ Based on 28 written reviews from the US App Store.

Is DIGEN Safe?

Not enough ratings yet to assess DIGEN.

Is DIGEN Legit?

DIGEN has limited verification signals. AppsHunter Legitimacy Score for DIGEN is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

good

DIGEN completely changed how I create videos. Cloning my own Avatar takes minutes, and generating multilingual clips feels almost effortless. The quality is surprisingly natural—lip sync, voice, and visuals all look polished. Perfect for product demos, learning content, and creative storytelling. Clean UI, fast workflow, and genuinely useful AI features. Highly recommend for creators!
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Response from developer

Thank you for the kind words — it genuinely means a lot to the team! We're constantly working to expand our model lineup and push the quality bar higher, so hearing that it's landing well for you keeps us going. If there's anything specific you'd love to see next — new models, features, or workflows — we're all ears. Happy creating!

Merry

After updating lost all my credits..!

Response from developer

Hi, our team truly values your experience. Please contact our support team through the app: Settings → Customer Support, and provide the relevant details. We’ll review your case and assist you as soon as possible. Thank you for your understanding and support.

Stay away!

I joined Digen many months ago and enjoyed using their platform to create images and videos. I am a content creator and have used Digen almost nonstop every day. I started even telling people everywhere including Reddit how good Digen is. I did it for free because I felt Digen was good back then and I wanted to support them. 2 months ago I upgraded my plan to Ultra Pro. They did it quickly in under 30 minutes. Now after 2 weeks and many messages, and several emails I still haven’t received a response yet. Sometimes a person answers sorry and then disappears. Then more emails, messages, etc. but still no answer.

So I’m not saying it’s a scam but the way they treat their costumers is really poor. On their Discord channel you always see people screaming to cancel their subscription, and they don’t do it!

On their website, there is a section you can click on to cancel your plan but it has never worked. Anyway, my recommendation is to try Digen but don’t trust them and never apply for an annual plan because they won’t cancel it.

They recently added Pro Meme which are expensive and very limited. To get you an idea, if you pay then $5 you can get 1000 Pro Meme which can be used to generate 2 x 6s Grok videos. They will give you normal Meme too but you can’t use them on good models including Chat GPT, Grok, Seedream, Seedance, …

Also, every month when they give you your new monthly Meme they remove everything you have. They even remove the daily login Meme that have 1 month expiry date. But their system is bugged and your Meme don’t have a date, and that’s why they make it zero every month which is against their own TOS and usage agreement.

Anyway, stay away from Digen and do not try any plan unless you accept the risks. I only hope they stop torturing their loyal customers, and acting like a scam service.

My Digen account name is AnimalTown, and my username is Aryo Mann
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Response from developer

Thank you so much for your support and love for Digen! We sincerely apologize for any inconvenience this may have caused you. If you have any questions regarding credits or your subscription, please don't hesitate to reach out to our support team directly through the app: Settings → Customer Support. We'll look into your case and get back to you as soon as possible.

Merry

Very baaaaaaad…!
Always NSFW…!

Merry

Perfect

Keeps

Keep bug n won’t save image down to phone , I try so many ways still not working

Response from developer

Thank you for taking the time to share your feedback — it truly means a lot to our team! We're happy to let you know that this bug has been resolved in our latest update. We'd love for you to give it a try and experience the improvement firsthand. Your insights are invaluable in helping us build a better product.

Great for Daily Creators

Rich creation options,lower cost,and more video generation.l will keep supporting Digen

Response from developer

Thank you for the kind words — it genuinely means a lot to the team! 🙌 We're constantly working to expand our model lineup and push the quality bar higher, so hearing that it's landing well for you keeps us going. If there's anything specific you'd love to see next — new models, features, or workflows — we're all ears. Happy creating!

Error since update with iPhone 13pro and iOS 26

Unable to load asset: "assets/ translations/fr.json". So sad ….

Response from developer

Thank you so much for your valuable feedback — we truly appreciate it and sincerely apologize for any inconvenience caused. We've addressed the issue in our latest update, and we warmly invite you to update the app and give it another try. If you have any further questions or suggestions, please don't hesitate to reach out. We're always here to help!

Refund

I requested a refund due to not being able to generate content without the glitching . I kept getting asked to send my email which I did . Then they went in my account again and took another $19.99 out of my account so that’s pretty much $40 they have taken from my account . I am furious and have made Apple aware of this , I had high hopes for the all , but not anymore .
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Response from developer

We sincerely apologize for the experience you have had. We completely understand your frustration. If you submitted multiple requests to cancel your subscription and did not receive a timely response before being charged again, we understand why this would be upsetting. We are sorry for any delays in communication. While email support response times may occasionally be longer due to high inquiry volumes, users can also reach our team through live chat support on the website. We strive to provide assistance through multiple support channels to ensure that subscription-related concerns can be addressed as quickly as possible. If your cancellation request has not yet been resolved, please contact our support team again through either email or live chat and provide your account details. We will review your subscription status and request history and work to assist you as soon as possible. We appreciate your feedback and understand the importance of timely support, especially regarding subscription management. Your comments help us continue improving our service and support processes. The Digen Team

This app bro 💔

I like that your app is not glitchy & laggy. Every time I use an ai model & I tell it to generate the amount seconds applied to the video process, the result is actually a 5 Second video. WHAT THE HELL IS GOING ON?!

Response from developer

Hi there, Thank you for trying Digen AI. We truly appreciate your support and positive feedback — it means a lot to our team. To generate a video with your preferred duration, please use the duration selector below the prompt box to choose the desired length. At the moment, video duration cannot be controlled reliably through text prompts alone. We’re continuously improving the creation experience, and if you have any questions, feedback, or run into any issues, please don’t hesitate to reach out. We’re always happy to help and hope you enjoy creating with Digen AI.

Muito bom

Muito bom o jogo mais eu queria créditos infinitos🙃

Response from developer

Muito obrigado pelo seu carinho e apoio! Ficamos muito felizes em saber que você está aproveitando a experiência criativa no Digen 😊 Nosso objetivo é ajudar cada criador a explorar a diversão da criação de vídeos com IA de forma mais livre. O Digen oferece vários tipos de planos, incluindo o plano de US$19,99, que oferece uso ilimitado para vários modelos populares de vídeo (disponível para modelos selecionados), permitindo que você crie mais com um ótimo custo-benefício. Obrigado novamente pelo seu apoio — mal podemos esperar para ver ainda mais das suas criações incríveis!

Customer Service sucks

I love the app I have no issues with what they have. They lack customer service. I have reached out multiple times to have them manually upgrade my account cause I’m being charged for the ultra pro and nothing has been added to my account yet. I’ve sent them a message in Chat and sent an email I’ve heard nothing and it’s been 3 days. My review could change is someone actually responded to me.
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Response from developer

Thank you so much for your support and kind words, and we sincerely apologize for the inconvenience. We're truly happy to hear that you've been enjoying the creative experience on Digen 😊 Our latest version now supports **self-service subscription upgrades**, and we’d love to welcome you back to try it again. Regarding the account upgrade benefits not being applied, please contact our team through the **live chat in the bottom-left corner of the Digen desktop website (https://digen.ai/en/space)** and provide your account details. Our team will review your subscription status as soon as possible and do everything we can to help resolve the issue. Thank you for your patience and feedback. We are always committed to ensuring that every creator enjoys a smooth and enjoyable AI video creation experience on Digen.

Help

I love the app but the glitching is a main concern of mine and kind of messes up my experience. Also I am not able to download the content that I have created . Are you guys able to look into this ?

Favor atualizem a versão de ios, esta antiga

Esta antigo o app, voltem com o suporte para ios 16.5 pfv

解約できない

サブスクリプションをキャンセルしようとしても出来ません。

Great for the price

App works great depending on device
Great price would buy again

So I downloaded the app & it is glitchy as hell 💀

When I click on the purple “create” button to generate a video, it lags a little bit. Ok, no problem. But when I click on either ai model (Sora 2 or Veo 3.1), it lags. It SOMEHOW RESTARTS THE APP ON ITSELF. AND IT ALMOST REBOOTED MY DEVICE WHICH KINDA SCARED ME. PLEASE FIX THIS, I DONT WANT TO SEE ANYMORE BROKEN PIXELS/PINK RECTANGLES!!
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Merry

After long time, nothing..!

Good but glitchy as all get out

Plenty of free options that I like such as a daily of each model but I find the app crashing a lot maybe it’s just overwhelming my GPU or whatever in my phone because it takes a while for stuff to load but at least it works lol

Was a good app

This app was pretty good when I first started using it but now every time I try to generate a sora 2 video, it keeps failing and says that the number of videos is too high. This is on the ultra plan subscription.