Impossible!
I have tried over and over to log into my account. It’s impossible! I am so frustrated that I may not donate again!
Terrible app
Nothing works. Makes you change your pw and then sends you an email telling you you have changed it but you haven’t. Contact email in app doesn’t work. Go back to your old one.
somehow worse than old app
Login is impossible, 2nd factor timeout is 10 min, the codes are send out with an 11 min delay 🙄. The exact same phone and email adress is in the list of 2nd factor options 5 times, pushing the second factor code entry field down to below the keyboard to type it. The login and password field still have no domain associated with them so password managers cant autopopulate. the old app was already garbage, the new one is just straight up not usable
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Can’t log in
Can’t even log into the app because the it won’t let me verify the authentication code it sends. The text field is blocked by the keyboard and there’s no way to scroll. Can’t even access the app 0/10
Can’t even login
My phone is slightly older, so the 2-factor login button (to submit the code) is completely off screen with no way to scroll nor submit through the keyboard.
Horrible!
This new app is horrible. 1) there is only a banner on the old app that it has been replaced. No link. Go search it yourself. 2) MFA (Multi-Factor Authentication) is on by default. When it sends you the code, no place to enter it on the log in page. If you log in through the web site, you can disable it by editing your account, but not really because it still wants to verify it’s you. I don’t know if this app is good or not, because I can’t even get in. Yes, I am running the latest iOS (18.7.10). Since you disabled the old program, please fix the new one!
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Made in Ethiopia
App locks up when you try to login, come on guys you should do better. At least test it before you publish
Doesn’t work
Doesn’t work. Doesn’t stay open.
Can’t Login
As others have started; after entering login credentials, there is not an ability to enter the 6 digit code.
Works Fine Here
I haven’t had any problems with this app yet. The interface is much cleaner and more responsive than the old app.
Needs work
Old app worked well. New one with 2FA not so much. Code sent/received but no reply then doesn’t allow a place to input code.
Defective app.
The initial login screen gets caught in a loop. It sends a number, but does not provide a place to enter the number.
