Digital Rupee by IndusInd Bank User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral0.0% of reviews
Negative experience75.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Digital Rupee by IndusInd Bank Safe?

Digital Rupee by IndusInd Bank does not appear safe based on available data. AppsHunter Safety Score for Digital Rupee by IndusInd Bank is 36/100.

This assessment is based on 270 user ratings, with an App Store average of 1.7/5.

Is Digital Rupee by IndusInd Bank Legit?

Digital Rupee by IndusInd Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Digital Rupee by IndusInd Bank is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best CBDC Application in the ecosystem

Tried multiple apps while IndusInd Bank really stands out among all banks

App working

Currently, it is working and the update was due for quite some time, but thank God. We got an update and it is currently working as it should.

Response from developer

Dear Customer, We thank you for confirming that you are able to access our applications. Regards, Team IndusInd Bank

Worst Application

I haven’t ever seen before so very worst app, i have been trying for long times, but showing error and fetching details too much time it’s taking, i am disappointed with this app really, developers have not fixed yet this error, why this app exists without working pls, i request you move or fix

Response from developer

Dear Customer, We regret the inconvenience caused to you. Please share the error details with us, along with your registered mobile number, on socialm@indusind.com, to enable us to address the concern. Regards, Team IndusInd Bank

caution

You will loose money. if you load rupee in the wallet. Most of the time app will not open if you load or receive money it will not show balance. you cannot retrieve the money to your bank account. corrupt app.

Response from developer

Dear Customer, We regret the inconvenience caused to you. Please share the error details with us, along with your registered mobile number, on socialm@indusind.com, to enable us to address the concern. Regards, Team IndusInd Bank

Worst

The app is not working at all and i am unable to use my money. No response from the bank too. I re-downloaded the app but again showing issue and saying fail to register- try again later. Good way to hold money through bank.

Response from developer

Dear Customer, We regret the inconvenience caused to you. Please share the error details with us, along with your registered mobile number, on socialm@indusind.com, to enable us to address the concern. Regards, Team IndusInd Bank

Disgusting App

I'm extremely frustrated with the Indusind Bank Digital Rupee application. Despite attempting to log in over 1000 times, l've been unable to access my account due to a persistent issue with device registration. The app continuously displays the error message "Wastage of time, still not unable to register device, please try later."
The login functionality is broken, and the app's error-prone nature has made it impossible for me to use. I've wasted a significant amount of time trying to resolve this issue, and it's disappointing to see such a critical aspect of the app neglected.
As a customer, I expect a seamless and convenient banking experience. Unfortunately, the IndusInd Bank Digital Rupee app has failed to deliver. I hope the bank takes immediate action to address these issues and improves the overall user experience.
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Unable to register.

When is this bank going to solve this problem. Cant register since 3 months. All other banks erupee apps work like a charm.
Pathetic services. M gonna change my bank this month.

This application is broken from last 2 months

Very poor service for indusind bank digital rupee application, not able to use this application since 2 months due to system upgradation is in process, but really it takes 60 days to fix problem, we are in digital era now , problems are solved in a hours , but eror is not resolved by months..

A Sheer Useless App

The app is extremely useless and is unable to be operated at most times. Neither transactions nor the deregistering of the app cannot be done due to technical errors and issues. The worst experience of using a financial service app that too of a leading bank in the country.

Not able to register device

I have been trying to login to the app since last few days but was constantly getting an error message that the app is under maintenance. As there was no change in the status of the message even after three days, I uninstalled the app and reinstalled it again. No w I get an error that “Device Registration Failed. Please try later”. It is really frustrating as I need to transfer the amount parked in my wallet and not able to do so since last 10 days.
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Wallet registration failed

Useless service don’t use Indus Bank this is useless bank customer service support very poor they don’t provide any information for digital e rupee they tell me they have no access of digital e rupee my 12 thousands rupees deducted but my amount not received they don’t provide any support

unable to log in

Earlier i was using the app and transfer and receiving money.
From some days unable to check wallet and transfer and receive money.
I reinstalled the app since then an error “mobile no not verified” is reflecting.
From last many days same error is reflecting sim not verified while single sim is inserted and is my registered mobile no.
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Disappointing Experience with IndusInd Bank Digital Rupee App

Rating: 1/5

I'm extremely frustrated with the IndusInd Bank Digital Rupee application. Despite attempting to log in over 1000 times, I've been unable to access my account due to a persistent issue with device registration. The app continuously displays the error message "Wastage of time, still not unable to register device, please try later."

The login functionality is broken, and the app's error-prone nature has made it impossible for me to use. I've wasted a significant amount of time trying to resolve this issue, and it's disappointing to see such a critical aspect of the app neglected.

As a customer, I expect a seamless and convenient banking experience. Unfortunately, the IndusInd Bank Digital Rupee app has failed to deliver. I hope the bank takes immediate action to address these issues and improves the overall user experience.

Pros: None

Cons:

- Login functionality is broken
- Error-prone and frustrating user experience
- Wastes a lot of time
- Device registration issue persists
- Poor error messaging ("Wastage of time...")
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Device registration failed

Why device registration failed .

Verification Issue

i have been trying to register but the SIM just deosn’t get verified. It doesn’t move forward or even show the error. I tried multiple times. Meanwhile I did for my other bank accounts it just happened seamlessly. Seems the bank is not interested in serving customers

Having issue in registration

In early i have successfully registered the app then facing some transaction error then i will uninstall the aap and reinstall the aap then facing issue in sim verification so please resolve the issue i am frustrated from last 2 days for the same and i have already mail mark to you also for this .

Worst services

Not sure why these people don’t value customers and their time! They should be shut down like Paytm if you can’t handle customers on priority bases! Lots of same complains already submitted by many users but these guys are busy making money, leaving customers in dark and helpless. You can’t do like this we all trust you as bank.. I am really worried now if my money is safe with this bank who is so careless! They can’t fix problems what if they all of sudden shutdown?? Who will help us?
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Issue for transfer and pay

Team i have trying to transfer and pay from last 7 days . But no working of redeem and send option . Please check

KK

App is good by you have also add options add amount from upi ,other bank have this option also

Response from developer

Dear Customer, We thank you for sharing your valuable feedback. We will surely look into it.

Jehan

App is third grade doesn’t work in IOS
The app doesn’t let you go ahead of the verify sim it stops and screen freezes. Would not use the same and also have tried unsling and reinstalling nothing works just like ur app

Response from developer

Dear Customer Regret the inconvenience caused, We request you to share the details of the issue faced, along with screen error message on socialm@indusind.com. Regards Team IndusInd Bank.