Digital Service Assistant

Digital Service Assistant

by Bosch Rexroth AG

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Free

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Details

  • Released
  • Updated
  • January 11, 2024
  • April 8, 2025

Features

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About

Your fastest contact to the service Our Digital Service Assistant is available around the clock directly on your mobile device. You can access our entire service portfolio at any time and get fast help in case of service. Use our services, such as hotline, spare parts and repairs, via smartphone directly in the production environment. The app offers high usability and easy identification of our components. A query of status information of the machine enables the correct further steps to be initiate and, if desired, all relevant data to be transmitted directly to us. Through easy registering our Rexroth components via app, you have further advantages. Smart: - Unlimited mobility - Mobile access to all service tools - Usable directly in the production environment Fast: - Comprehensive time saving - Continuous service workflow in one app - Online diagnosis directly via the control - Direct access to corresponding documentation - Quick-link to spare parts and repair order - Fast contact to the Helpdesk Easy: - High usability - Simple handling - Fast product identification via integrated code scanner The current version of the app is designed for all Bosch Rexroth products. Further information about the app you will find on our website: www.boschrexroth.com/DSA
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What's New in Digital Service Assistant

2.3.0

April 8, 2025

Display of the remanufactured product - You can view the alternative products in the detailed overview. Adjustments in the order status - In the new “My orders” function, you can check the order status of the repair and download documents. Customization repair option - When a product is selected, the service is displayed as a recommendation depending on the age of the product. Collection service - The earliest collection date is automatically preselected for you depending on the time.

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