Dime Community Bank Mobile User Reviews

Customer Experience

Positive experience54.2% of reviews
Neutral4.2% of reviews
Negative experience41.7% of reviews

~ Based on 72 written reviews from the US App Store.

What users say

Is Dime Community Bank Mobile Safe?

Dime Community Bank Mobile appears safe based on user ratings. AppsHunter Safety Score for Dime Community Bank Mobile is 94/100.

This assessment is based on 4,422 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience
2.9% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 4,422 App Store ratings for Dime Community Bank Mobile.

Is Dime Community Bank Mobile Legit?

Dime Community Bank Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Dime Community Bank Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Do an upgrade it takes forever to see you’re actual bank balance

Update it and fix it.

Satisfied with Dime to get take care of our finances. Excellent

Professional// Detailed// Friendly

50 years with your bank

I moved to South Carolina at 20 years ago. We do not have your bank Down south, but I still continue to bank with you because I feel that you always look Out for me I’ve always got a long wonderful with all the people who work at the bank and you give the best money market RateS

Hampton bays elite dime bank branch

Hampton bays dime bank has the most energetic , kind , organized and efficient team! They maintain a close connection, giving such a local feel and genuine sense of personal caring .
Thank you HB DIME BANK FOR SUCH INCREDIBLE SERVICE ❤️❤️❤️❤️❤️❤️❤️❤️❤️

Good bank, nice people!

The search feature isn’t genuinely useful.

The Zelle part could use some love.

Worst App Ever

Constantly get locked out and need to change password and app refers for me to call a number. I keep my money with dime but it’s extremely frustrating to never have access and I usually want to check after business hours so no one is there to answer the phone. My family has been with this bank for decades but truly considering moving for the complete inconvenience for years for online access.
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Happy Banking

Shout out to the staff at Bridgehampton location!!

Excellent

Both the Bank and mobile app are excellent. Staff is knowledgeable and cordial and app for mobile banking works smoothly. This bank happily checks if they see anything unusual . Very pleased with transactions and security.

Slow

Never logs in well, a white screen always pops up, then have to re-log in. Your mobile banking as well as internet banking leave a lot to be desired.

Dime community Bank Southold

I just love my bank, the employees are courteous, professional and extremely helpful. ❤️❤️❤️

Westhampton

Everyone is so helpful

Great update

The online app is simple to use, intuitive and the update to mobile deposit makes it easy to take a photo of the check.

Opens in Portrait, Keyboard in lanscape

Dowloaded this app twice. Start it up and it immediately goes to portrait mode even though my device is in landscape. You would think the keyboard would open in portrait mode too, but no it opens in landscape. Can’t be that hard to get it right. I’m guessing nearly 100% of the apps in the app store got it down from day one. Thought it was a fluke so I deleted and reinstalled. Well, I was wrong. This is an undocumented feature. Hard to use it like this, so I’m deleting and forced to use a browser.
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New online banking

Very easy to use substantial upgrade from the old one

Money deposit

Never had so much trouble opening and transferring money. I think I called 5 times for help

New app doesn’t work

I have upgraded and it still says to check the App Store for the update… it didn’t update

Good bank. Terrible app

This bank has been in the neighborhood for many years. The people are kind. The app needs a major upgrade. It’s impossible to get the simplest things done.

Deposit

Camera angle for check deposits is awful. Pleasant correct.

Worst app

This bank is in the Dark Ages

Great customer service!

Always friendly knowledgeable and timely