Dimplex Remo User Reviews

Dimplex Remo
Dimplex Remo
GLEN DIMPLEX EUROPE HOLDINGS LIMITED

Top reviews

Heater great, app not great

App does not allow timer settings to be changed (although it did when I first bought it). When trying to change on/off times app just closers down. Any chance you can update app?

Pls Update! Crashes

It’s so very buggy this app. I really wanted to use the programme/week settings. The app crashes every time you attempt to access this. I have three Bluetooth radiators not operating to half their potential. Please please please update this app Dimplex!

Locked to portrait

The general reliability of this app is well documented in other reviews, I have nothing to add to these but will say I tend to agree that the app is in desperate need of improvement. My primary issue is that it is locked in portrait mode. I use the app on my iPad which, for accessibility reasons, is permanently sat in a cradle and in landscape orientation. I may be wrong about this but I gather Apple made it possible to automatically reorient apps in an iPadOS update for this very reason and all that developers need to do is unlock the orientation. I will be happy to revise this review should this be done.
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No PIN code

I don’t know the PIN code to connect to my phone

Phone has to be near radiator to connect

Bought a Dimplex EVO2BTA Oil Free Portable Radiator to supplement the heat in any room necessary. Certainly it is much easier to use this app to programme the radiator to switch on/off to a schedule. However for the app to connect to the radiator it is necessary to be within a few feet of the radiator with the phone (I have an iPhone SE with latest updates installed). This is useless. I expect an app for controlling an appliance to work from anywhere in the house. What’s the point of standing next to a radiator in a cold room to turn it on. I need the room to be warm before I enter it!
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App recently stopped working

When it works, it’s good. Recently however trying to open the app to connect just results in a forced close crash.

Useful app but temperamental

When I bought the heater in Dec 22, the app seemed to work really well and I usually use it to put a boost on for 30mins or an hour. Recently, the app has stopped allowing me to change the boost time length. The time buttons just do nothing. It also no longer reverts to the previous setting after a boost. If it was on a weekly timer, it should surely go back to this after a ‘30 min boost’? Now it just seemed to turn off after the boost. Seems like obvious stuff to fix but don’t understand why there’s such a delay when so many people are complaining about the same issues. Paid a lot for this radiator, and one of the main incentives was the Bluetooth control. Please fix and I’ll add some stars!
Update Dec 24: the app no longer connects to the radiator. I managed it once in about 10 tries recently, but the rest of the time it just gets stuck on ‘connecting …’.
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Needs minor fix

Everything works as it should apart from when you try change the time on the auto schedule section I kicks you out the app. Sort this and then I’ll be very ahoy with this app

だまされた

スマホ操作できるいうから選んだのに、非対応ってどゆこと?ありえない。

アップデートしてください

接続のためのpin codeが表示されないので、日本の代理店に問い合わせたところOSが対応していないとのこと。
見れば最後のアップデートは1年以上前…😅

Terrible

Got an evorad portable radiator, the app didn’t connect to it. Had to exchange it for another one & same thing happened!
Expensive heaters you get for the convenience of Bluetooth control & it doesn’t even connect to the app.
This one will go back too, 1st time Dimplex customer, not impressed.

時間設定しようとするとアプリが落ちる

表題通り。使い物にならない

画面がマニュアルと全く違う

壊れた気がする

Boost no longer useful

I’ve had this for many years and recently the ‘updated’ the controls so you have to turn on manually before using the boost which also means after the time expires on the boost it then goes back to the manual temp and stays on. Really a bad idea when you’re trying to warm up a room and not skyrocket your bills
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Auto does not work

Whenever I try to use the timer, I attempt to set the start time and the app crashes. The app crashes every time I attempt to enter a time.

Sometimes the app works

This App is hit and miss, it takes a lot of patience to get it to work and then as you leave app to do something else when you come back in it forgets the heater and spends just say connecting.
You have to turn off mobile and then re start it to get the app to work.

App does not connect to heater

Have an IPhone pro 15, downloaded the app, and pressed the four dots on the heater Dimplex ML3BTA as it says in the app on the phone & still will not connect. Restarted the phone & toggled Bluetooth on & off, still doesn’t connect. Does this only connect to one device?

Auto does not work

I have had my heater for quite while and used this app for years. Was great. Worked well and easy to use. Recommended it to friends and family but then a few years ago there was a update and nothing but issues. My main issue is the auto (timer) function. As soon as I try and select the time to amend it the app crashes and I mean EVERYTIME!! A few updates since and still crashes!!! The only thing that worked on this app that I used was the boost I could put it on for half an hour and it would turn off after that time. Now it goes into eco! What are you guys doing!!!!
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使えない!

接続しようにも本体にPIN番号表示などされず使えない

Useful app but temperamental

When I bought the heater in Dec 22, the app seemed to work really well and I usually use it to put a boost on for 30mins or an hour. Recently, the app has stopped allowing me to change the boost time length. The time buttons just do nothing. It also no longer reverts to the previous setting after a boost. If it was on a weekly timer, it should surely go back to this after a ‘30 min boost’? Now it just seemed to turn off after the boost. Seems like obvious stuff to fix but don’t understand why there’s such a delay when so many people are complaining about the same issues. Paid a lot for this radiator, and one of the main incentives was the Bluetooth control. Please fix and I’ll add some stars!
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