Low. Voice
I’m
Truck Simülatör Games for Kids
Response from developer
Thank you for choosing Yateland! We believe that games are the best for learning. Children can use creativity and imagination in games. You can also search for Yateland and there are more products designed for children! Please feel free to email cs@yateland.com if you have any other feedback!
Grandson Enjoyed but Hard to Contact
Updated: heard back from developer and was able to fix the problem. Thank you! My grandson loves these games and we have had no other issues. I changed m rating to 5 stars.
Response from developer
Thank you for inquiring. We can fully understand your current feelings and we will try our best to help. Usually, the purchase data sometimes requires time to synchronize while re-downloading on your own device or newly downloading on a second tablet. If the purchase still couldn't be restored automatically, you can try to click the Restore Purchase button to unlock the level manually. Make sure that the current internet connection is stable. Re-download the app under your AppleID account. Enter the game, tap one locked level in the level selection interface to start playing, and tap the Restore Purchases button multiple times in the pop-out window. Usually, you can unlock the rest content by doing so. Thanks so much for your understanding and cooperation! Please feel free to email cs@yateland.com if you have any other questions or suggestions. Our team will try our best to provide help!
Grandson Enjoyed but Hard to Contact
I filled out the contact form 4 times and each time I was successfully verified until I hit the submit button which told me I wasn’t verified. There was no other way to contact the company.
This review would have been a 5 but customer service is a problem. The app will stay deleted. We’ll find a different fun app. There are many with more reliable customer service.
Response from developer
Thank you for inquiring. We can fully understand your current feelings and we will try our best to help. Usually, the purchase data sometimes requires time to synchronize while re-downloading on your own device or newly downloading on a second tablet. If the purchase still couldn't be restored automatically, you can try to click the Restore Purchase button to unlock the level manually. Make sure that the current internet connection is stable. Re-download the app under your AppleID account. Enter the game, tap one locked level in the level selection interface to start playing, and tap the Restore Purchases button multiple times in the pop-out window. Usually, you can unlock the rest content by doing so. Thanks so much for your understanding and cooperation! Please feel free to email cs@yateland.com if you have any other questions or suggestions. Our team will try our best to provide help!
