Game bugging on launch.
Hello upjers Support,
I’m having a problem with Dinosaur Park: Primeval Zoo on my iPhone.
Every time I open the game, before I can tap Play, I get a message saying the game can’t access my age from the App Store and asks me to share it. My Apple Account is an adult account with the correct date of birth (August 12, 1999), and I’m running iOS 26.5.
I’ve already confirmed my date of birth is correct, and this only happens with your game. Other games that use Apple’s age verification work normally.
Could you please help me fix this issue or let me know if it’s a known bug?
Thank you.
I’m having a problem with Dinosaur Park: Primeval Zoo on my iPhone.
Every time I open the game, before I can tap Play, I get a message saying the game can’t access my age from the App Store and asks me to share it. My Apple Account is an adult account with the correct date of birth (August 12, 1999), and I’m running iOS 26.5.
I’ve already confirmed my date of birth is correct, and this only happens with your game. Other games that use Apple’s age verification work normally.
Could you please help me fix this issue or let me know if it’s a known bug?
Thank you.
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