Direct express
They never answer the phone it’s so annoying you could have an emergency which I did and you can’t get anyone one the phone for days on end also sit on the phone for hours and hours I’m switching
Plz read !!!!
Anyone using direct express debit card plz read !!! I’ve Ben with direct Express for over 15 years never had any problems till now my debit card got compromised 1,850 to be exact and they won’t refund my money I went to the police station but anyone using this debit card move your money to a real bank and stop using this card these people will not give you your money back if your card gets compromised!!! The customer service didn’t want to hear nothing I’ve said I reported the stolen money 12 hours after and on top of that they cancelled my debit card without me calling they knew it was compromised but they won’t give me my money my next step is a lawyer I can’t imagine if this happened to other people ..Agin anyone with direct express member Plz go to a real bank I use my local bank I moved my money right away so that these people won’t steel my money I got rob by someone and direct Express I guess you can call it a double scam …ANYONE READING THIS CANCEL THIS CARD IMMEDIATELY BEFORE THIS HAPPENEDS TO YOU ..1,850 dollars that they won’t return!!!! I wish I had someone tell me this
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Plz read !!!!
Anyone using direct express debit card plz read !!! I’ve Ben with direct Express for over 15 years never had any problems till now my debit card got compromised 1850,00 to be exact and they won’t refund my money I went to the police station but anyone using this debit card move your money to a real bank and stop using this card these people will not give you your money back if your card gets compromised!!! The customer service didn’t want to hear nothing I’ve said I reported the stolen money 12 hours after and on top of that they cancelled my debit card without me calling they knew it was compromised but they won’t give me my money my next step is a lawyer I can’t imagine if this happened to other people ..Agin anyone with direct express member Plz go to a real bank I use my local bank I moved my money right away so that these people won’t steel my money I got rob by someone and direct Express I guess you can call it a double scam …ANYONE READING THIS CANCEL THIS CARD IMMEDIATELY BEFORE THIS HAPPENEDS TO YOU ..1850,00 dollars that they won’t return!!!! I wish I had someone tell me this
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This the card special ed people have
🤣🤣🤣🤣🤣
Yukeldyayala
Yukeldyayala
Scam
Scam
Horrific all the way around
Direct express is the worst of all bank cards/apps. One problem after another. It’s like winning the lottery if you ever get hold of a live person.
Don’t do it. 0 stars..
Don’t do it. 0 stars..
Not happy
Cards starting with 5332 can’t log in to the mobile app
Going to cancel my card!!!!!
Customer support team had me on hold for over an hour when I asked to talk to a manager they put me on hold and not even two seconds later hung up on me. They took money out of my account that they had originally credited from Walmart and now they’re saying it’s from Publix Instacart so if they can’t even get their story straight then why would they automatically take money out of peoples account that customer never spent in the first place?
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SCAMMERS
Please people find a different app. These people have the worst customer service,been scammed. Received a new card only to find out that my card # was used on eBay from another person. Brand new card never been set up. So it was an inside scam job from Direct Exspress. They are being investigated by the government. This has happened to many on SSI/SSD an amount others.
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Mr.Jared Scott
I called to report fraud they laughed another app that Scamed me and bank i have been robbed buy so prepaid cards
What happens to the app?
I can’t get it to even leave the front page. My card starts with 5332 so I have to use the other app but I pull it up and it just has the picture and I can’t get it to leave. I’m thinking about canceling my account because this happens just too often.
DO NOT USE
Do not use this app, and if you have a means of obtaining your benefits via a different account to have then deposited into, use that instead of Direct Express AT ALL.
I can’t access my monthly benefits to pay my rent currently because someone canceled my card, ordered a replacement, and had it delivered to an address I have never lived at in another city.
They say they safety, and security, is their top priority, but I’m sitting at a call log of 50 attempts currently to get through to someone so that hopefully this can be resolved and my family isn’t evicted right before Christmas.
DO NOT USE
I can’t access my monthly benefits to pay my rent currently because someone canceled my card, ordered a replacement, and had it delivered to an address I have never lived at in another city.
They say they safety, and security, is their top priority, but I’m sitting at a call log of 50 attempts currently to get through to someone so that hopefully this can be resolved and my family isn’t evicted right before Christmas.
DO NOT USE
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Spiteful company
I received the letter at my current address, where I live from the company, stating that I would be receiving a new card within 45 business days. The card never showed up so I called the company to ask when I would be receiving the car. They told me that the card was sent to my old address where I lived seven years ago, she then told me that she could send me the card to my current address with Xpress shipping for $13 and I told her no I’m not paying $13 you sent it to the wrong address hence your fault. And why did I receive a letter to my current address stating I would get a new card then they send the card to an old address. Long story short, they charged me $13 anyways and sent the card express shipping and are refusing to give me a refund.
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533248
Where is the app for 533248
Where am I supposed to find the other version?
My card isn’t compatible with this one nor will it work with my PayPal so I have no way of transferring my funds and the helplines aren’t very helpful
App freezing
When there is an update the app does not even load
Useless Application
This Application no longer works
Cannot login
What good is a app if you can’t log login?!!!!
Update
This app only works 2 to 3 times signing in and I have to constantly delete and download again.