Directions CU Mobile Banking User Reviews

What users say

Top reviews

Definite improvement

After the first week , the app works great so quick and able to transfer funds quickly

Easier than the website

I’ve used the website for years but the app is becoming so much easier to use that I rarely log on any more.

Directions app

Works great, all at fingertips, secure and safe!

Needs more

Needs more customization with my accounts, with how i can sort and name them and group them. Id like more customization so i can make it look cleaner and more organized.

Improved and more options

App seems to work very well. Complete rewrite of app with a lot more features. If you were used to the old app, be patient, this one has a lot more features and might require you to take some time to investigate all the new features and highlights.

Top Notch

5 star all the way!

Savings

Only complaint is that money doesn’t transfer immediately.

Easy to use

Love the new app

Bugs since the upgrade

Since the upgrade, receiving notifications has been inconsistent. To troubleshoot, I enabled all available notification methods, but I still do not receive push notifications from the app.

I also noticed my phone number was listed twice, which made it confusing to determine which number should receive text notifications. Email notifications are now working correctly, but push notifications remain an issue.

I was advised to use a different application for notifications; however, I do not feel this should be necessary, as my text notifications worked properly before the upgrade.
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Very Good

Very user friendly and no issues

Ck Account

Nice to use

Latest update

I enjoy using the mobile app, however, I am not a fan of the new design of accounts. I preferred the previous account set up better.

Response from developer

We're happy to hear that you are enjoying using the app, and we appreciate you providing feedback regarding the design of accounts. Thank you for taking the time to leave a review!

Huge Improvement

This is the banking app that makes me proud to be a member of Directions Credit Union. Workable, easy, and concise.

Response from developer

We appreciate the kind words about your experience with the app, and we're glad to hear that you find it easy to work with. Thanks so much for leaving a review!

Directions CU mobile banking website

Love it. User friendly and lots of info!

Response from developer

Thanks for letting us know of your positive experience with the app!

yay

great app !

Great bank

Very easy to check my account. Love the app experience.

Easy to use

I love the new app

User friendly

I am older but I do not have any trouble using this app,very happy with this credit union

Response from developer

Thank you for the positive review! One of our goals with the app is accessibility, and it's exciting to hear that we hit the mark for you!

Spanking made it easy

It’s a great app and very easy to use

Love it

It’s so easy to use and navigate