Directly OnDemand

Directly OnDemand

by Insidr, Inc.

12 ratings
10 reviews
Free

Details

  • Released
  • Updated
  • November 5, 2013
  • June 5, 2026

Features

Directly OnDemand screenshot #1 for iPhone
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About

This app connects companies with their power users to provide customer service. Power users can leverage their expertise to help others and earn rewards directly from their iOS device.

Customer service platform
Power user engagement
Earn rewards
Instant alerts
Dashboard access
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What's New in Directly OnDemand

1.9.5

June 5, 2026

Fixed notification-related bugs and improved notification reliability. General performance improvements and minor bug fixes.

User reviews

Please fix the app to support paste links.

Need to copy and paste links to customers with more company policy and info and the app is not supporting PASTE the links. It’s really not working. PLEASE FIX! Thanks!

App that doesn’t scale

Simply put, in today’s age, I don’t get why the app is solely designed for a mobile phone. It doesn’t scale at all on an iPad.

It also doesn’t offer as much functionality as the web version.

Massive room for improvement.

Glorified website

I love Directly, but this app is just is just like a tab in Safari, but glitchy. Directly needs to invest time in an app overhaul so the Experts can better help customers. And please bring it to iPad. Right now it’s useless on an iPad.

Genuine business, but poor app

Sadly, the app does not scale on an iPad. Half the app is missing so you cannot read all the content.

Love Directly, hate app

The app isn’t a “real” app. It is just a subpar mobile optimized website disguised as an app and doesn’t even fill my iPhone screen. Top and bottom are black. So much wasted space. Would be nice to get a real app developed for on the go questions.

FAQ

What is Directly Expert used for?

Directly Expert is a customer engagement platform that allows invited power users to provide customer service for companies and earn rewards for their expertise.

How do I get invited to use Directly Expert?

You must be invited by a company that uses Directly's platform to participate in their on-demand customer service programs. A list of participating companies can be found on directly.com.

What devices does Directly Expert support?

Directly Expert is available for iPhone and iPod devices.

What is the age rating for Directly Expert?

Directly Expert has an age rating of 4+, making it suitable for a wide range of users.

When was Directly Expert last updated?

The latest version of Directly Expert was released on September 22, 2016.

Does Directly Expert have ads?

No, Directly Expert does not contain advertisements, providing an ad-free experience for its users.

What is the user rating for Directly Expert?

Directly Expert has a rating of 3.0 stars based on 11 user ratings.

Can I access my dashboard and new questions with Directly Expert?

Yes, Directly Expert provides quicker access to your dashboard and new questions, along with instant alerts for new questions and reward notifications.