Constant reauthentication
There is no advantage to using a mobile app if I have to sign in with my full email address and password every week to use it.
Improvements Needed
Currently the app defaults to an ad when you select “Transfer” either from the account or Home Screen button. Also when arriving at transfer page the option to enter the amount should be active and not when the accounts are selected. Other than that so far so good.
Best bank Best App
Love it so much
💣HAHA 9/11
15 years of business & they shut down my account for signing my name as “HAHA 9/11”, in the branch after a transaction. You favor America, & discrimiN8 against any enemy of it, while evidently being unfavorable to a customer of 15+ years, you look idiotic at this point. Your bank would have no money if it wasn’t for ALL citizens, not just the overpaid golden spoon waamerican military
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The best around
How dare I go and lead myself to anyplace other then Dirigo ;D
Faithful
Dirigo has been my bank for many years, Because they are faithful and loyal they’re always there to be helpful and courteous.
Optimal
Yes you can’t do everything, but enough to where it’s useful and wanted
Review
Great great service
Mobile banking and staff
Love this bank I look forward to working with all staff so good and friendly helpful
Customer service
Everybody that works up in Auburn are just the best all was so pleasant and always so helpful👍👍
I love dfcu
I love dfcu
I love the new app
Clean, easy to navigate and easy to use. Very nice!
Junk update
Updated the app to make it better and just made it worse
NEW APP is TERRIBLE!!!!
Had all the correct information for my login told it was WRONG! Then proceeded to lock me out of my account and have to call the bank!!! Can’t call the bank when it’s 5 am in the morning! Worst app ever!!!
New App
So far the new system is amazing and easily navigable
Face Id
Face ID bugged too many times and now i can’t get back into my account with the “USERPASS LOCKOUT”
5 stars but with issue
I like the functionality of the app but the Face ID doesn’t work ok my iPhone12.
Terrible app bank blocks transactions tells you how to spend your money
Unfortunately this use to be a good bank and now they are terrible to deal with.
You deserve a award for most lost money by members by denying transactions because you want to dictate where members spend their OWN MONEY!
I am a crypto currency investor and Dirigo FCU is constantly denying my purchases on US Exchanges to buy Crypto Currency.
I call them them up and catch them in lies of why they deny my transactions. Some days they go through others days they deny them.
I don’t have this issue with Bangor Savings who I strongly recommend doing business with.
It’s has gotten to the point where I now need to argue with them to have my transactions go through.
Dirigo has no right to dictate where I spend MY MONEY If it’s in my account.
They clearly see I have deposited and withdrawn money from these exchanges yet they still deny the transactions and tell me I can’t spend MY MONEY where I want to spend it. They clearly see I have purchased from the exchanges in the past?
Dirigo it’s 2021 get with the times.
Crypto is a 2 trillion dollar market place. You have no right telling your voting members where they can spend their OWN MONEY!
You deserve a award for most lost money by members by denying transactions because you want to dictate where members spend their OWN MONEY!
I am a crypto currency investor and Dirigo FCU is constantly denying my purchases on US Exchanges to buy Crypto Currency.
I call them them up and catch them in lies of why they deny my transactions. Some days they go through others days they deny them.
I don’t have this issue with Bangor Savings who I strongly recommend doing business with.
It’s has gotten to the point where I now need to argue with them to have my transactions go through.
Dirigo has no right to dictate where I spend MY MONEY If it’s in my account.
They clearly see I have deposited and withdrawn money from these exchanges yet they still deny the transactions and tell me I can’t spend MY MONEY where I want to spend it. They clearly see I have purchased from the exchanges in the past?
Dirigo it’s 2021 get with the times.
Crypto is a 2 trillion dollar market place. You have no right telling your voting members where they can spend their OWN MONEY!
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Buggy and can't sign in
I can type in my username and password but I can tap any buttons. The app is utter rubbish.
App gives error message at sign in
App cannot be used on iPhone. Gives error message at sign in. This started happening with Dirigo name change. Didn’t happen on old Rainbow app.