Disconnect Premium VPN Reviews: Is It Legit?

Name: Disconnect Premium VPN
Rating: 4.26288 (194 reviews)

Disconnect Premium VPN

Disconnect

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience43.9% of reviews

Neutral10.1% of reviews

Negative experience46.0% of reviews

~ Based on 198 written reviews from the US App Store.

What users say about Disconnect Premium VPN

Reviews of Disconnect Premium VPN are mixed: the Utilities app is rated 4.3/5 from 194 App Store ratings. What users like most: fast and efficient, robust privacy and security features. Top complaints: frequent disconnections and stability issues, high battery consumption. Summarized from real user reviews.

Positive things

🚀Fast and efficient
🔒Robust privacy and security features
👍Customizable and user-friendly
💡Innovative tracker blocking
⭐Excellent customer support

Negative things

🐛Frequent disconnections and stability issues
🔋High battery consumption
🚫Paywall limits free functionality
🤔Confusing or inconsistent behavior

Is Disconnect Premium VPN Safe?

Disconnect Premium VPN appears mostly safe based on user ratings. AppsHunter Safety Score for Disconnect Premium VPN is 84/100.

This assessment is based on 194 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.8% of ratings point to a safe experience

3.1% of ratings suggest some concerns

14.1% of ratings point to a risky experience

~ Based on 192 App Store ratings for Disconnect Premium VPN.

Is Disconnect Premium VPN Legit?

Disconnect Premium VPN appears to be a legitimate app. AppsHunter Legitimacy Score for Disconnect Premium VPN is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

The App

Hang After press activities. The new Version hang too!

Aapplewolf

a month ago

Response from developer

Current response: It is very strange that you are not seeing this. The "Delete custom record" option should be red text on that page that you can tap. Please, reach out to our support team at support@disconnect.me with screenshots of what you see as well as what type of device you are using where you're not seeing this option so they can make sure everything is working correctly. Second response: Vielen Dank, dass Sie uns mitteilen, was Sie sehen. Sie sollten jederzeit in der Lage sein, manuell hinzugefügte Domänen aus der Sperrliste der App zu löschen, indem Sie unten auf dem App-Bildschirm zu „Customize“ navigieren und dann zum Ende der Seite zum Abschnitt „Custom list“ scrollen. Tippen Sie dort auf die Domain, die Sie löschen möchten, und dann auf „Delete custom record“. Wenn Sie Probleme haben, wenden Sie sich bitte an unser Support-Team unter support@disconnect.me, damit sichergestellt werden kann, dass alles ordnungsgemäß funktioniert. Entschuldigen Sie eventuelle Fehler mit Google Translate. First response: Es tut uns leid zu hören, dass Sie auf Verbindungsprobleme stoßen. Die App ist so konzipiert, dass sie sowohl mit WLAN- als auch mit Mobilfunkdaten funktioniert. Wenn Sie also Verbindungsprobleme haben, wenden Sie sich bitte an unser Support-Team unter support@disconnect.me, damit es Ihnen bei der Fehlerbehebung helfen kann. Entschuldigen Sie eventuelle Fehler mit Google Translate.

Great app

Update: It is amazing and blocking everything you like by customising the filters. Working perfectly after the new update with extra added features.

FFishvarsky

5 months ago

sod

sos

RSripped off not secured

5 months ago

Response from developer

Thank you for sharing your feedback. If you have any specific details you'd like to share so we can help, please reach out to our support team at support@disconnect.me.

Very happy user

So happy to have this privacy-protecting tool. Developers are always quick to help with questions, and they confirmed the app/VPN takes no data.

HHelenOaks

10 months ago

False advertisement

They stated on their app that they give you a seven day free trial and then will charge you $79.99 for a year. They immediately charged me without no free trial and when I put in for a refund, it was denied so very skeptical. Watch yourself with this one. Developer has contacted me and they agreed with me they claim it is apples fault, and they say I should get a full refund, still no satisfaction out of apple or the developer!

11962lacey

2 years ago

False advertisement

They stayed on their app that they give you a seven day free trial and then will charge you $79.99 for a year. They immediately charged me without no free trial and when I put in for a refund, it was denied so very skeptical. Watch yourself with this one.

11962lacey

2 years ago

Needs urgent care

@developer. I been using this for now over so many years. A wonderful app but as I reported last time only one server Singapore works or gets connected always. Most of the other server or locations never get connected or if they do for a very brief period of time. This needs ur urgent care.

CCypferz

2 years ago

Response from developer

Current Response: Thank you for the update on what you're seeing. Please do reach out to our support team at support@disconnect.me so we can work on what is causing the server trouble you're experiencing. Second response: Thank you for sharing what you're seeing with the servers. If you can, please reach out to our support team (support@disconnect.me) with any additional information you may have so our team can dig into what may be causing the issue. Original response: Sorry for the inconvenience. This is not the normal experience and we are actively trying to figure out what is going on. The best way for us to try and help you troubleshoot is via email. Please reach out to support@disconnect.me with details about your cellular and wi-fi provider. Thank you for bringing this to our attention and apologies again for the hassle.

The Sites I want To Be Shielded From NOT Routed Through VPN!!!

UPDATE!!!
This crApp is lagging when I switch temporary permissions off for Amazon and others. I’m believing it’s to give them time to take your data because it never used to do this. My trust is gone and I’ll probably be dumping this one.
This was before…
I just discovered that Google, Farcebook, etc are NOT ROUTED THROUGH VPN!!! So, WHY am I paying for this so-called "protection" of my privacy?!!!

NNannyNot

2 years ago

apple製のデバイス

iPhoneを使う時はこのアプリをVPNと DNSとして使う事にしております。なぜなら有名サイトがこぞって集めているビッグデータ集計用の個人データに対して、こちらからどこまでの許容、及びに協力に至るまでを、細かくこちらからコントロールできること。
使用感はスピード低下を伴わず、設定するvirtualな地点に於いても世界の主要都市はカバーしている、しかも専用のサーバーを用いているのが😎
東京が設定できないのでGMT +9に設定したい時に困るかな。
運営の方、smartとfull用に日本を考慮して下さい。客単価とイールド、共にこれから1番伸びてevitaに貢献するはずです。

MガMine9 ガチャみ

2 years ago

Never not with out!

Best 🙏♥️🇺🇸

A!Ain't No Fool !

2 years ago

Manuell hinzugefügte

Einträge lassen sich nicht löschen! Bitte nachbessern! You instructions are wrong. There is no!!!!! Button delete Custom Record!

Aapplewolf

2 years ago

Solid Protection

UPDATED REVIEW: I’ve been using this as my VPN for years on both mobile and desktop, and have been very happy with the amount of tracking and ads that get blocked. Their customer service is exceptional and always willing to help. My previous review no longer stands, as they very quickly addressed the situation.

PREVIOUS REVIEW: The latest update which supposedly fixes bugs, has seemingly broken a lot of functionality. Certain apps will not load content unless Disconnect is turned off. Sad, because I’ve used this for years and have loved it.

GYGreg - New York

3 years ago

Response from developer

So sorry to hear you ran into this! We just made changes on our end to address unexpected blocking with our app. Please completely close and exit our app then relaunch it to ensure the changes are applied for you. If you still have any issues or have any additional questions or feedback, please reach out to our support team at support@disconnect.me.

Latest update is broken

The latest update which supposedly fixes bugs, has seemingly broken a lot of functionality. Certain apps will not load content unless Disconnect is turned off. Sad, because I’ve used this for years and have loved it.

GYGreg - New York

3 years ago

Response from developer

Charged within 12 hours of my “free” trial

I cannot believe this! This company charged me within 12 hours of downloading this app. It’s an almost $60.00 purchase that I wanted to evaluate before making! This is ridiculous. I will lodge a complaint with the bank since I can’t seem to contact “Support”.

I probably would have kept it - but not now…this is absolutely shady.

Disappointed and furious.

CChanaBear

3 years ago

Do not trust

App drops VPN connection buts keeps you on the internet. Activity page quits reporting blocked traffic. After testing found that email tracking was allowed during the same time. I have contacted customer support without resolution.

If I had not paid for the year I would be deleting app and purchasing another VPN that I could trust!

F1FWS - 1

3 years ago

Response from developer

Current reply: So sorry to hear you're running into trouble. You mentioned reaching out to our support team, but please do reach back out so the team can make sure the app is working correctly for you.Second reply: This issue was fully resolved with subsequent versions 3.0.2 and 3.0.3. Please contact us if you are still having any issues. Thank you for your feedback and support. Original reply: Very sorry to hear about your experience and we are pushing a new update that should resolve this shortly. Thank you.

If you have a question, they help really quickly

I’m not very tech-savvy, so I’ve had to ask very basic questions on multiple occasions. My questions have been answered very quickly and helpfully without fail. Let me give an especially big shout-out to Codi, whose patience dealing with an old geezer like me was second to none. Such kindness is very much appreciated. Five stars, for sure!

DTDissatisfied in Tokyo

3 years ago

Inconsistent protection

I paid for consistent protection. However, I’ve learned to monitor, especially when on farcebook. It conveniently turns itself off. THAT’S THE TENTACLE TOTING crAPP, along with google and the like that I’m hiding from!!!
If this won’t do any better, I want a refund to go find one that works as expected by me.

NNannyNot

3 years ago

Response from developer

So sorry to hear you're having trouble! We designed our app to automatically reconnect if it ever loses connection to our servers for any trouble. Our team would love to troubleshoot what is happening. Please reach out to support@disconnect.me so we can help.

Best VPN

This is by far the best VPN available. It offers the ability to route all your traffic including that of apps. The reason i use a vpn is to feel safe and this provider gives me peace of mind.

AAmericanMade1

3 years ago

No vale la pena. Es de pago. No pierdan su tiempo en instalar esta app.

MNMartin Nillo

3 years ago

Confusing implementation

The app blocks trackers and ads in Smart VON mode only. Once Full VPN is on, the app stops blocking ads. Then rhey also advice you to install a second app in irder to blick everything.

Iindian80

4 years ago

Response from developer

Thank you for taking the time to share your experience. Our SmartVPN and Full VPN modes use two different technologies to block trackers. While both use the same blocklist, the way they interact with Apple's technology is slightly different due to how Apple handles full VPNs. This is why we suggest using our Privacy DNS app in tandem with our Premium app to offer the most comprehensive protection possible. With our Premium app, you only need the free version of our Privacy DNS app to have this. While we wish this was not necessary as we'd like all of the protection to be consolidated into a single app, our goal is to ensure our users have the best protection we can offer.