Always helpful
The staff at Forest Lake are always happy and willing to help with health matters.
Freezing
App is constantly freezing requiring iPhone restart to read messages after sending an order
Very helpful app
I love the Discount Drugstore app it saves me time and I know my meds will be ready to pickup when I go in to uplift them. Fantastic customer service too 10/10
Amazing
Excellent way to order scripts plus anything else you need. Highly recommend everyone should use this method.
Wonderful Staff & Customer Service
I have been a customer for 26 years, the Staff are all professional and their customer service is excellent.
App use
It is so quick and easy to order any meds we need and also helps keep track of when new scripts are needed
Frustrated 😩
Every time there is an update, nothing but problems, keep getting told by the pharmacy that it is a problem with the system and they can’t fix it, best solution delete the app and reinstall.
Sometimes it works sometimes it doesn’t, just plain frustrating.
Sometimes it works sometimes it doesn’t, just plain frustrating.
Please fix
I have used this app for years. It’s been great. Recently it seems to be not working. I have myself, my husband and my son meds on the app. But for some reason, I can’t order repeats. It tells me I’ve ran out of my meds. But the order button doesn’t have the option to order again. I go into my script history. It says I have repeats left, but I can’t order them. I have removed and re downloaded the app several times. But it’s still not working. Please fix.
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Won’t open
Hit and miss as to whether it opens since adding the password requirement. Rebooted phone, deleted and reloaded app twice and still has issues.
Rubbish update
This app used to be reliable. Now it suffers from regular outages and at times won’t even load. I’m even considering switching pharmacies.
Bug needs fixing
Great when works. Using my IPhone SE (3rd Gen)
iOS 18.6.2
App will not open. Have to delete app and reinstall every time. Please fix as I usually love this app. Note that my dependant’s IPhone SE (2nd Gen) same ISO that the app is working perfectly. I have turned off biometric unlock.
iOS 18.6.2
App will not open. Have to delete app and reinstall every time. Please fix as I usually love this app. Note that my dependant’s IPhone SE (2nd Gen) same ISO that the app is working perfectly. I have turned off biometric unlock.
Frustrated for so long
Slow screen transitions and long lags & inaccurate data. Your customers expect better - pharmacists should be paid to put up with this unreliable app!
Not good
Ordered the medication at 5am in morning, still not ready late in afternoon. Only shows scripts that have been filled previously, if you leave a script with chemist to get later they disappear into a vacuum. They randomly choose to give back your script or keep them. Communication in the app is not good. Seems pointless to use it.
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Pin/Face ID/Touch ID
Started setting up this app but a the biometrics step I dumped you. I understand the need for security with medical data, I work in health, but forcing me to use FaceID when I choose not to use this function on my phone for privacy reasons .. esp when it’s also compulsory to set up a PIN number .. means no app for me
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Awesome when works
Absolutely love it when it works, but the order buttons regularly disappear, especially when there is already an order in there. The frustration of opening the app to see no order buttons almost makes having it at all not worth it. I’ll give up soon if it’s not fixed.
Incorrect pharmacy
This app has always worked well until very recently and now only goes to my nearest pharmacy. I go to a different little further away to a larger town. No amount of signing in or logging out allows me to order my online scripts at the correct pharmacy
Won’t Delete
I like what the app does. However I have a script that won’t delete even though it has been dispensed. Feels like there are bugs in the App
Camera function not work since update from 04/24
New update (04/24) still hasn’t addressed issue of app freezing when trying to take a photo of script in app. App still crashes every time.
The App is Ok but needs some Work
Have used this app for a while but it’s still a bit buggy with random bugs popping up now and again.
Today the Camera on my iOS version of the app is disabled. Uninstalled and reinstalled still no change. No problem last week.
Today the Camera on my iOS version of the app is disabled. Uninstalled and reinstalled still no change. No problem last week.
Freezes
Quite often freezes when uploading photos of new scripts, very frustrating, and I never receive notifications when my scripts are ready for collection.