Discover Film User Reviews

Name: Discover Film
Rating: 5 (2 reviews)

Discover Film

TBAG LIMITED

🎬 Entertainment

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Love the exclusive Ocean films !!

Wish that you had a better privacy policy-can you work on eliminating the tracking data?

Itried It

5 years ago

I can’t unsubscribe

Please.. I looking for everywhere and I can’t unsubscribe... I have 1 month paid die nothing I don’t watch this app ... please help..!!!!!

Aretes pulseras y algo más

5 years ago

Response from developer

If you would like to cancel your subscription please update the app and go to the profile page where there will be an unsubscribe button.

How do I cancel?

I used the free T-Mobile subscription and am now being billed. I cannot find anywhere how to cancel. Already down $1.99 for something I don’t want.

M224666432

5 years ago

Response from developer

If you would like to cancel your subscription please follow the instructions below: • Open the Settings app. • Tap your name. • Tap Subscriptions. • Tap the subscription that you want to manage. • Tap Cancel Subscription.

How do I stop the subscription?

I can’t find a way to cancel my subscription.

its.sammy.time

5 years ago

Response from developer

App design is horrible

Look the one show I was able to sit and watch, because I forced myself to ignore the viewing experience...Seemed decent (Stuck). I can’t say I would pay for this while the app is the way it is. It must be fixed ASAP. Good luck

It really has potential. Don’t end up like Quibi

Zatise

6 years ago

Disappointing

Sooo after finally being able to sign up I realized I didn’t get the three months free as promised through T-Mobile. There were issues experienced with signing up like other reviewers were having. I thought it was fixed but my free trial is only for one month instead of three even though it said claimed on T-Mobile. I emailed support but have received no response. I will be cancelling since I can’t get help and still to many issues to work out with the app. I wanted the three month trial to give myself ample time to check it out completely but since I received no support I will be cancelling. Not worth paying for.

The issues I’m currently experiencing are when turning my phone sideways the video doesn’t automatically adjust the size. It seems slow, always buffering before starting a film. There’s no way to see a full description of what you’re watching, only a couple words and then nothing. It’s also quite annoying when I’ve finished a video there seems to be no way to return to the “main menu”. I have to close the app and restart it to see selections. If these issues are fixed it would definitely be an improvement and possibly worth paying for if you like this type of content like I do.

OneTimeReviews

6 years ago

Response from developer

Hi, this server issue has now been fixed. Please try to use the app again, and if you're still experiencing difficulties email us at customersupport@discover.film and we can assist further. Thanks!

Formatting is terrible

This app should be free, I really hope when the free trial is over there have been many improvements made because the app is difficult to use, it’s impossible to read more than a few words describing each title and the formatting makes it annoying I definitely would not pay money to have access to the app as is. Seems like someone jumped the gun way early on this one The couple titles I watched were interesting.

LoErickson

6 years ago

Blank white screen

The app seems to be broken. After creating an account it gets stuck on a blank white screen with small text saying “No video”.

joe-schmo-yo

6 years ago

Response from developer

Hi, this server issue has now been fixed. Please try to use the app again, and if you're still experiencing difficulties email us at customersupport@discover.film and we can assist further. Thanks!

Bad formatting

This app needs to be fixed to auto fit the screen that it’s being watched on. I used it on my iPhone 11 Pro Max and I can still see the menu in the background. When I tried it on my iPad it stretched vertically and I had a third of the screen just plain black. This app need a lot of work. Truly disappointed with this app. Has to be the worst streaming app I have ever encountered. If it’s not fixed I’ll just end my subscription.

princesseevee81

6 years ago

Response from developer

Hi, please contact us at customersupport@discover.film and share screenshots with the issue you are experiencing. We will gladly help you in resolving the issue.

Useless

I downloaded the app from T-Mobile Tuesday’s excited to watch movies and the selection is horrible, didn’t even get to the part where you sign up for the 3 month free subscription. I had no problem downloading the app, was fairly quick, but just a waste of time to download and look through the horrible selection they have. Better luck catching a virus on put lockers!

hitRECordyo

6 years ago

Doesn’t Even Work

Downloaded from T-Mobile tuesday. Created an account and got stuck on a blank white screen. Reinstalled, signed in, and it still didn’t work.

L17__

6 years ago

Response from developer

Hi, this server issue has now been fixed. Please try to use the app again, and if you're still experiencing difficulties email us at customersupport@discover.film and we can assist further. Thanks!

took money

this app took all of the money out of my apple funds

lorraibelynn

6 years ago

Response from developer

Hi, all of the subscription payments are handled by the app store and are charged at $1.99 per month after the free trial, please give us more details at customersupport@discover.film and we can investigate further.

What is this crap???

I subscribed to a FREE 3-month period then after that I will be charged whatever per month, the second I subscribed my bank sends me a notification that my card was charged, and when I checked it it was for $26.98. What is this scam???? I need to cancel this fake free subscription and need my money back. This is a scam!

shaf_baked

6 years ago

Response from developer

Slow...really, really slow

I never even got into the App. Trying to register and pull it up, I eventually gave up and deleted it after spinning and spinning multiple times while trying to get in. No thanks.

SurtinJ

6 years ago

Response from developer

Hi, this server issue has now been fixed. Please try to use the app again, and if you're still experiencing difficulties email us at customersupport@discover.film and we can assist further. Thanks!

Trash

I downloaded this app from Tmobile Tuesday app When I proceeded to create an account it gave an error message. I'm not the only one that had this same problem. Downloading this app is a waste of time.

Ig: @Lil_mrs_munch

6 years ago

Response from developer

Hi, this server issue has now been fixed. Please try to use the app again, and if you're still experiencing difficulties email us at customersupport@discover.film and we can assist further. Thanks!

Slow Load

This is the worst app I’ve ever had to deal with! It’s super slow! Took forever just to sign up. Once sign up is completed the app still takes forever to load like it’s dragging itself through mud! “Feature Films” a joke! Won’t even load to show you what’s available! Idk if this app is new but please return it to the developers and start over! Maybe this application isn’t so great for Apple!

Brae_Breeze

6 years ago

Response from developer

Hi, this server issue has now been fixed. Please try to use the app again, and if you're still experiencing difficulties email us at customersupport@discover.film and we can assist further. Thanks!